Die Krückeberg Servicegruppe ist ein wachsendes IT-Dienstleistungsunternehmen mit Fokus auf professionelle IT-Services für Geschäftskunden. Zur Erweiterung unseres Vertriebsnetzes suchen wir engagierte selbstständige Vertriebsmitarbeiter zur Leadgenerierung (Freelancer, m/w/d) auf Provisionsbasis, die unsere Lösungen am Markt vertreten und neue Kunden gewinnen. Aufgaben - Identifikation und Ansprache potenzieller B2B-Kunden (Telefon, E-Mail, Termine) - Qualifizierung von Leads und Ermittlung von Kundenbedarfen - Erstkontakt und Interesse für unsere IT-Dienstleistungen wecken - Aufbau und Pflege eines strukturierten Lead-Pools Qualifikation Erfahrung im B2B-Vertrieb ist gut. Wichtiger sind Lernbereitschaft, Auffassungsgabe und die Motivation, sich schnell in unsere Leistungen und Zielmärkte einzuarbeiten. Sie arbeiten selbstständig, kommunikationsstark und zielorientiert. Aufgaben sind insbesondere die Neukundenakquise und Bedarfsermittlung. Benefits – Mitarbeit in einem familiären und unterstützungsorientierten Team – Hohe Flexibilität dank freier Zeiteinteilung und Möglichkeit zum ortsunabhängigen Arbeiten – Chancen zur persönlichen und fachlichen Weiterentwicklung, z. B. in Kommunikation, Recherche und Gesprächsführung – Attraktive, leistungsorientierte Provisionen ohne Obergrenze | kein Grundgehalt Wenn Sie unternehmerisch denken, erfolgsorientiert arbeiten und sich eine flexible Tätigkeit auf Provisionsbasis wünschen, freuen wir uns auf Ihre Kontaktaufnahme. Werden Sie Vertriebspartner der Krückeberg Servicegruppe und bauen Sie gemeinsam mit uns neue Kundenbeziehungen auf.

• Conducts thorough audits of insureds financial records to verify the accuracy of reported premiums • Ensures that all calculations are precise and compliant with company policies, industry regulations, and legal requirements • Conducts reviews and analysis of complex financial statements, payroll records, and other relevant documents • Identifies trends and anomalies that may impact premium accuracy • Resolves complex discrepancies in policyholder records by coordinating with producers, underwriters, insureds, leadership, and other internal departments • Evaluates and determines the applicability of classification codes for coverage exposures • Reviews insurance certificates for relevance to policy exposures • Analyzes claim activity on policies to ensure that employee coding is consistent and accurate • Prepares and presents detailed audit reports to management • Collaborates with underwriters and other internal departments to ensure accurate premium calculations • Provides excellent customer service to policyholders by addressing complex audit-related inquiries

Role Description The IT Specialist is responsible for responding to inquiries and requests for assistance with the organization's computer systems and/or peripherals. - Incident analysis and resolution - Logs all service desk calls or email requests into Incident Management System (ServiceNow), assigns, updates, and resolves incidents as needed. - Analyzes and resolves incidents with a goal of 90% First Call Resolution. - Supports at a minimum Microsoft Office, Windows OS, and Remote Access. - Direct Service Desk Requests - Completes requests for Password Resets, User Provisioning, Software requests and implementation, printer mapping and support. - Logs all service desk email requests into Incident Management System (ServiceNow). - Incident prevention and continuous process improvement (when time permits) - Investigates causes, tests solutions, and puts solutions in place to reduce calls to the service desk. - Fixes causes, not just solutions. Works to eliminate recurring issues and reasons to call. - Promotes effective use of technology. - Watches for trends that indicate potential incidents and escalates the issues or concerns before they happen. - Customer Service - Must learn to think of the customer as the most important part of the job. - Involves dealing with and/or responding positively to complaints, problems, and sometimes negative and emotional behavior. - Promotes a professional service desk image and sells the value of the service desk. - Understanding service desk priorities and objectives and taking an active role in accomplishing these objectives. - Participates in other I&O teams - Reviews ITS Morning Meeting results and upcoming changes with the goal of knowing what is going into production and what could cause problems. - Passes feedback from customers on to the End User. - Communication - Keeps peers and End User/Alt End User informed of trends, significant problems, unexpected delays and anything new in the environment. - Keeps customers informed of global problems, scheduled downtime or anything that affects the computing environment. - Keeps customers informed of progress on problems that cannot be resolved on first call. - Training - Keeps current on all the technology used in the environment supported. - Takes training that continues to develop interpersonal skills. Qualifications - Degree in Information Systems or related field, or equivalent combination of education and experience. - Completed a Microsoft Certified Professional (MCP), CompTIA A+, CompTIA Network+ or any Desktop Computer/IT Support Certification. - 3 years’ work experience in an IT support function or a customer service oriented, call center environment. Requirements - Focus – The ability to remain focused on what is important to the business despite distractions. - Problem Solving – The ability to identify and resolve problems quickly and effectively. - Proactive Thinking – The ability to take initiative to make improvements. - Communication – Speaks clearly and persuasively in positive or negative situations. - Customer Skills – The ability to interact with customers in a polite and professional manner. - Professionalism – Uses time efficiently and approaches others in a tactful manner. - Teamwork - Contributes skills and capabilities to achieve the team’s goals. - Flexibility - Performs a wide range of tasks, responding to changes in direction and priorities. - Team/Company Fit – Always on time; enjoys working in a casual environment. - Technical – The ability to learn technical product information quickly and accurately. Benefits - Compensation of $24- $25 per hour, depending on experience. - 401(k) with company match. - Employee Stock Purchase Plan (ESPP). - Life insurance. - Short-term and Long-term disability. - Medical, dental, and vision insurance. - Dependent care and medical flexible spending accounts. - Employee Assistance Program (EAP). - Paid time off. - Paid holidays. - Family and medical leave. - Paid sick time.

Overview Employment Type: Full Time REMOTE Benefits: M/D/V, Life Ins., 401(k) JOB SCOPE:Under general supervision, is responsible for the comprehensive analysis of payor and patient accounts with credit balances. Coordinates the timely resolution of invoices with overpayments, misapplied cash, and overstated adjustments. Reviews refund and recoupment requests, initiates return of funds and/or rebuttals of the requests. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to The US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and The US Oncology’s Shared Values. The US Oncology Network is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. We continuously look for top talent who will continue to propel our organization in the right direction and celebrate new successes! Come join our team in the fight against cancer! About US Oncology The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. For more information, visit www.usoncology.com. We extend an extremely competitive offering of benefits to employees, including Medical Health Care, Dental Care, Vision Plan, 401-K with a matching component, Life Insurance, Short-term and Long-term disability, and Wellness & Perks Programs. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches each credit to determine cause of credit balance and subsequent steps for resolution. - Ensures codes are accurate and sequenced correctly in accordance with government and insurance regulations. - Initiates payor resolutions, including but not limited to: refund check request, recoupment request, adjustment/write off request, transfer of cash. - May be responsible to research and resolve any electronic claim/payor edits within 24 hours of exception. - Initiates patient resolutions, including but not limited to: refund check request, refund credit card request, adjustment/write off request, transfer of cash. - Manages correspondence requests for refunds and recoupments. Either initiating funds return or dispute of request. - May answer questions and resolve complaints. - Documents conversations with payors in the PMS Contacts and follows up with clinic or any missing or incomplete documentation. - Researches and responds to routine account inquiries and takes appropriate action; escalates non-routine issues, makes recommendations for solutions to unique situations. - Identifies processes and procedures to improve efficiencies. - Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records and collections. - Other duties as requested or assigned. Qualifications MINIMAL QUALIFICATIONS: - High school diploma or equivalent required. - Associates degree preferred. - Position requires three (3) years revenue cycle or equivalent experience. - Proficiency with computer systems and Microsoft Office (Word and Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.