This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves managing the revenue cycle by expediting and maximizing payment and resolution of insurance medical claims. - Resolve edits, denials, and payment issues in a timely manner. - Document clear, concise, and complete follow-up notes in the system for each account worked. - Ensure accounts are completed and worked at a high level of quality using HRO tools and monitoring output. - Identify, analyze, and escalate trends impacting AR collections. - Exceed established productivity goals. - Complete special projects to improve team performance as assigned. - Demonstrate expertise of all payors, including Medicare, Medicaid, and commercial payors. - Ensure protection of private health and personal information; adhere to all HIPAA compliance requirements. - Participate in educational activities and attend in-person meetings as required. - Remain current on collection and follow-up procedures of various payors and specialty departments. - Assist with knowledge sharing, payor, and department training, and provide support to other team members as advised by leadership. - Demonstrate strong technical skills and account resolution abilities. Qualifications - H.S. Diploma or Equivalent Required - Associate's Degree in Business or healthcare related field Preferred - 2 Years of PB AR management, insurance follow-up, insurance billing, or relevant revenue cycle experience Required - Preferred Experience: Epic knowledge, experience with Home Infusion, payor knowledge, claims processing, rebilling/refunds, credit balance resolution Requirements - Strong work ethic and a high level of professionalism. - High level understanding of health insurance billing, follow-up, credits, regulations, and payer requirements. - Proficient computer and EMR skills, including Microsoft Office suite applications such as Word and Excel. - Strong communication and organizational skills. - Proven experience in a billing environment. - Ability to shape communications to the needs of the audience. - Knowledgeable of HIPAA, state and federal regulations governing confidentiality, release of information, and record retention. - Familiar with Electronic Medical Record (EMR) functionality, document imaging, and workflow; Epic Care Connect EMR experience and certifications are a plus. - Dependable self-starter and deadline driven. - Ability to work well independently and in a team setting to meet organizational goals. - Solid understanding of key revenue cycle workflows, technical systems, and metric goals. Company Description

• Full understanding and ownership of the invoicing process for 1,000+ customers • Responsible for researching and solving invoicing and payment discrepancies • Responding to customer calls/emails, and making adjustments to customer accounts as needed • Responsible for the daily reconciliation and recording of incoming payments • Accountable for all aspects of the collections processes • Review contract changes to ensure billing is completed timely and accurately • Assist in the month end close and work with the team on any ad-hoc analyses

• Directly supervise Billing Managers and provide oversight, leadership, and guidance for the department • Serve as the subject matter expert and go-to person for all revenue cycle processes • Develop and implement procedures for continual quality improvement in billing to improve the accuracy and timely submission of all data to process claims according to compliance guidelines • Work with enterprise leadership to identify operations that can be modified to enhance revenue • Accountable for being knowledgeable and understanding of all aspects of the revenue cycle staff • Perform timely audits for current procedures to monitor and improve efficiency of billing and collections operations • Participate in the development and implementation of policies and procedures • Keep apprised of trends impacting charge, coding, collection, and other billing functions and take appropriate action accordingly • Participate in ongoing education efforts to keep on top of changing regulations and compliance requirements • Other duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is expanding nationwide and looking for motivated professionals who want to build a meaningful remote career while helping families protect their financial futures. Whether you're starting your career or looking for a new opportunity with long-term growth, this role offers structured training, consistent support, and the flexibility to work from home. - Conduct virtual consultations with individuals and families via Zoom - Assess client needs and recommend appropriate life, accident, and supplemental benefits - Guide clients through the enrollment process with clarity and professionalism - Maintain accurate records and ensure compliance within digital systems - Participate in weekly training sessions, team meetings, and coaching calls - Collaborate with leadership and teammates to improve performance and share best practices Qualifications - Strong communicator comfortable presenting on video platforms (Zoom) - Self-motivated and able to work independently in a remote environment - Detail-oriented and comfortable using digital tools and CRM systems - Legally authorized to work in the United States - Access to a Windows-based computer/laptop and reliable high-speed internet Benefits - 100% Remote Position – Work from anywhere in the U.S. - Flexible Scheduling – Create a schedule that fits your lifestyle - Weekly Pay via direct deposit - All Warm, Pre-Qualified Leads Provided – No outbound prospecting - Full Training & Licensing Support - Health Insurance Premium Reimbursement - Monthly & Quarterly Performance Bonuses - Clear Advancement Path into Leadership - Collaborative, Growth-Focused Team Environment Company Description AO Globe Life has served working families for more than 70 years. Through partnerships with unions, credit unions, and veteran associations, we provide supplemental life and health benefits that help families protect what matters most. Our team is built on mentorship, professional development, and the belief that meaningful work and career growth should go hand in hand.