• Independently implement the sales strategy for acquiring new customers in the commercial sector • Build and maintain strategic relationships with C-level executives and senior management • Execute EMEA-wide initiatives and programs locally • Support and develop strategic partnerships to generate new business opportunities • Manage forecasting and pipeline in coordination with country teams • Provide sales support and advisory services to Regional Vice Presidents, Country Managers, and Business Unit Leaders • Collaborate with EMEA teams to ensure a consistent market approach • Work closely with country-level Business Developers to achieve targets • Design and implement targeted sales and marketing campaigns in cooperation with marketing experts • Develop Sales Plays to drive product adoption in the commercial segment

• Guiding new customers through implementation, training, and setting them up for success to accelerate time-to-value • Serving as the primary point of contact, building trusted advisor relationships with stakeholders to drive retention • Tracking client health metrics and KPIs, utilizing data to identify at-risk accounts and proactively mitigating churn • Conducting business reviews to align product usage with client goals and recommending improvements • Identifying opportunities for expansion (upsells/cross-sells) and nurturing customers to become advocates (references, case studies) • Serving as the 'voice of the customer' to provide product teams with feedback on improvements

• Manage the relationship with existing accounts • Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts • Create demand for the organization's products and services • Build and maintain sales territory of smaller accounts • Conduct regular status and strategy meetings with the customers • Coordinate sales forecasts with internal team • Manage co-op accruals and set-up new customers into Medline's systems

• Support active retail programs (resets, audits, store visits, etc.) • Monitor project progress within our systems • Follow up with field reps to ensure work is completed on time • Help fill open work by coordinating with recruiting • Communicate with internal teams to keep operations running smoothly • Track outstanding work and step in before things fall behind