• Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines. • Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables. • Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes. • Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients. • Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love. • Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience. • Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements. • Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost. • Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines. • Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Position: Senior Manager - 3PL Warehouse Management Location: Remote (Global) Employment Type: Full-Time Type of contract: Independent contractor  🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️ Scope of the role: The Senior Manager – 3PL Warehouse Management will lead and optimize all third-party logistics (3PL) warehouse operations. This role is responsible for ensuring efficient inventory management, order fulfillment, and partner performance across multiple distribution centers. The ideal candidate brings strong experience in DTC logistics, 3PL relationship management, and deep proficiency in NetSuite. Key Responsibilities: - Oversee day-to-day operations across 3PL warehouse partners, ensuring SLAs and KPIs are consistently met - Manage inbound, outbound, and reverse logistics processes across DTC and retail channels - Own inventory accuracy across all warehouses, including cycle counts, reconciliations, and reporting - Act as the primary point of contact for 3PL partners, driving accountability and continuous improvement - Monitor fulfillment performance metrics (order accuracy, shipping speed, cost efficiency) and implement optimization strategies - Lead peak planning, capacity forecasting, and operational readiness for high-volume periods - Collaborate cross-functionally with Supply Chain, Operations, CX, and Finance teams - Identify and implement process improvements to reduce costs and improve service levels - Ensure seamless integration and usage of NetSuite for inventory, order management, and reporting - Manage escalations related to fulfillment issues, delays, or discrepancies Requirements: - 6+ years of experience in warehouse operations, logistics, or supply chain management - Proven experience managing 3PL partners in a DTC or e-commerce environment - Strong proficiency in NetSuite (inventory management, order management, reporting) - Deep understanding of warehouse operations (receiving, picking, packing, and shipping workflows) - Experience managing multiple warehouses or distribution centers - Strong analytical skills with the ability to interpret data and drive decisions - Excellent stakeholder management and communication skills - Ability to thrive in a fast-paced, high-growth environment Preferred Qualifications: - Experience in beauty, cosmetics, or CPG industries - Experience with international logistics and freight coordination - Background in process optimization or continuous improvement initiatives What Success Looks Like: - High-performing 3PL partners consistently meeting or exceeding SLAs - Improved inventory accuracy with reduced discrepancies across all warehouses - Efficient and cost-effective fulfillment operations, especially during peak periods - Strong operational visibility through accurate and timely reporting in NetSuite

Position: Senior Manager - 3PL Warehouse Management Location: Remote (Global) Employment Type: Full-Time Type of contract: Independent contractor  🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️ Scope of the role: The Senior Manager – 3PL Warehouse Management will lead and optimize all third-party logistics (3PL) warehouse operations. This role is responsible for ensuring efficient inventory management, order fulfillment, and partner performance across multiple distribution centers. The ideal candidate brings strong experience in DTC logistics, 3PL relationship management, and deep proficiency in NetSuite. Key Responsibilities: - Oversee day-to-day operations across 3PL warehouse partners, ensuring SLAs and KPIs are consistently met - Manage inbound, outbound, and reverse logistics processes across DTC and retail channels - Own inventory accuracy across all warehouses, including cycle counts, reconciliations, and reporting - Act as the primary point of contact for 3PL partners, driving accountability and continuous improvement - Monitor fulfillment performance metrics (order accuracy, shipping speed, cost efficiency) and implement optimization strategies - Lead peak planning, capacity forecasting, and operational readiness for high-volume periods - Collaborate cross-functionally with Supply Chain, Operations, CX, and Finance teams - Identify and implement process improvements to reduce costs and improve service levels - Ensure seamless integration and usage of NetSuite for inventory, order management, and reporting - Manage escalations related to fulfillment issues, delays, or discrepancies Requirements: - 6+ years of experience in warehouse operations, logistics, or supply chain management - Proven experience managing 3PL partners in a DTC or e-commerce environment - Strong proficiency in NetSuite (inventory management, order management, reporting) - Deep understanding of warehouse operations (receiving, picking, packing, and shipping workflows) - Experience managing multiple warehouses or distribution centers - Strong analytical skills with the ability to interpret data and drive decisions - Excellent stakeholder management and communication skills - Ability to thrive in a fast-paced, high-growth environment Preferred Qualifications: - Experience in beauty, cosmetics, or CPG industries - Experience with international logistics and freight coordination - Background in process optimization or continuous improvement initiatives What Success Looks Like: - High-performing 3PL partners consistently meeting or exceeding SLAs - Improved inventory accuracy with reduced discrepancies across all warehouses - Efficient and cost-effective fulfillment operations, especially during peak periods - Strong operational visibility through accurate and timely reporting in NetSuite

Role Description The Installation Project Manager will be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications. This role involves coordinating and managing the entire installation process, including logistics, scheduling, resource allocation, and communication between clients, vendors, and installation teams. While the position is remote, the ideal candidate should be located in the Central FL area. Essential Duties and Responsibilities - Develop detailed project plans, including scope, timelines, and budget. - Coordinate with internal teams, clients, and external contractors to ensure all project requirements are met. - Organize and manage the logistics of equipment, materials, and resources needed for installation. - Lead and supervise installation teams to ensure adherence to project timelines, quality standards, and safety protocols. - Allocate tasks and schedule team members based on their skills and experience. - Provide training or guidance to installation staff as necessary. - Serve as the primary point of contact for clients during the installation phase. - Provide regular updates on project status, delays, and adjustments. - Address and resolve any issues or concerns raised by clients. - Ensure that all installations are completed to high standards of quality, safety, and compliance with regulatory requirements. - Conduct site inspections and quality checks throughout the installation process. - Monitor project budgets, ensuring that the project stays within financial constraints. - Approve purchase orders for necessary materials and equipment. - Manage and track project expenses and invoicing. - Identify potential risks and implement mitigation strategies. - Resolve unforeseen issues or delays promptly to minimize disruptions to the installation schedule. - Maintain comprehensive records of project milestones, changes, and issues. - Prepare reports for management on project status, performance, and financial outcomes. - Ensure all project documentation is complete and accurate for post-installation support. - Ensure smooth handover of the installed systems/products to the client. - Coordinate any required post-installation support or troubleshooting. - Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety). - Performs other duties as assigned. Qualifications - Completion of technical/trade school preferred, or related technical field, or equivalent experience. - Minimum of 5-7 years of experience in project management, with a focus on installations. - Strong leadership and team management skills. - Excellent problem-solving, organizational, and multitasking abilities. - Strong communication skills, both verbal and written. - Proficiency in project management software (e.g., MS Project, Asana, Trello). - Knowledge of safety standards and installation processes. - Detail-oriented with a focus on delivering high-quality results. - Ability to work under pressure and meet tight deadlines. - Strong client-focused attitude, with the ability to manage client expectations effectively. - Flexibility to adapt to changing project requirements. - Experience with CRM tools (e.g., Salesforce) and other sales enablement platforms a plus. - Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. - Ability to use typical business tools including E-Mail, Word, Excel, etc. Benefits - Competitive pay: $80-95k - Medical, Dental, Vision and Prescription coverage. - Paid vacation, holidays, and floating holiday. - 401(K) with Company match. - Company sponsored life insurance, as well as optional AD&D, short and long-term disability. - Tuition reimbursement. - Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more. - Pet Insurance. - Legal Plan, and ID Theft Protection.