Rocket Software

• Diagnose, isolate, and resolve complex architectural, performance, and data integrity issues • Analyze and optimize complex SQL queries, database projections, and system configurations • Own critical, high-severity customer escalations from inception to resolution • Perform deep-dive post-mortem analyses on catastrophic failures • Champion the creation of technical documentation and best-practice guides • Mentor and coach Tier 1 and Tier 2 support engineers • Collaborate with R&D and Product Management on edge-case bugs and feature enhancements

• Act as a trusted technical advisor to enterprise customers, translating business challenges into scalable Vertica-based analytical architectures • Lead discussions across data warehousing, data lake analytics, and hybrid/multi-cloud environments • Influence customer data platform and modernization strategies, positioning Vertica as the core analytical engine • Engage effectively with stakeholders ranging from hands-on engineers to senior executives • Own the end-to-end design and execution of competitive proof-of-concepts (POCs) and performance benchmarks under tight sales timelines • Translate technical outcomes (query performance, compression, concurrency) into compelling business value (cost reduction, speed, ROI) • Design realistic data models, workloads, and benchmarking frameworks aligned to customer use cases • Clearly differentiate Vertica from alternative MPP and cloud data warehouse solutions • Lead the technical strategy for new business, expansion, and strategic opportunities • Partner closely with Sales to develop account strategies, deal plans, and winning technical narratives • Guide and mentor Sales Engineers, ensuring high-quality demos and solution validation • Drive complex, multi-stakeholder technical sales cycles from discovery through close • Design solutions integrating Vertica across modern ecosystems, including: Ingestion: Kafka, Spark, streaming pipelines • Storage: S3, HDFS, object storage • Consumption: Tableau, Power BI, Looker, and other BI platforms • Provide guidance on Data modelling and schema design • Data governance, quality, and cleansing practices • ETL/ELT pipeline architecture and performance optimisation • Write and optimise complex analytical SQL queries on large-scale datasets • Develop scripts (Python, shell) to support automation, data loading, and demo environments • Deploy and configure Vertica environments across on-premises, hybrid, and cloud platforms • Troubleshoot performance issues and optimise query execution in real-time scenarios • Work closely with cloud providers (AWS, Azure, GCP), GSIs, VARs, and ISVs to deliver joint solutions • Support co-sell opportunities and align on shared value propositions • Contribute to partner enablement and field readiness • Define and promote best practices, architectural patterns, and reusable assets across the Solutions Architecture community • Influence technical sales strategy, including POC methodologies and competitive positioning frameworks • Mentor and coach other Solutions Architects and Sales Engineers • Act as a technical thought leader, representing Rocket in key customer and industry engagements • Contribute to innovation in areas such as AI/ML integration, advanced analytics, and emerging data architectures.

• Support the planning, coordination, and execution of marketing campaigns and brand activation initiatives • Assist with event planning and logistics, including vendor coordination, materials preparation, timelines, and other support as needed • Coordinate marketing assets and ensure brand consistency across digital and physical touchpoints • Create and schedule social media content in alignment with marketing campaigns and brand guidelines • Provide live or post-event social media coverage, including capturing photos, videos, and key highlights • Monitor social media engagement and assist in responding to comments or inquiries as appropriate • Help maintain marketing calendars, project timelines, and campaign documentation • Collaborate with internal stakeholders and external partners to ensure timely execution of marketing initiatives • Conduct basic market and competitor research to support campaign planning • Track campaign and event metrics and assist with reporting on marketing performance • Assist with project management of designated partner relationships • Provide general administrative support for the marketing team as needed.

• Own and deliver against revenue targets for an assigned territory and/or strategic account set • Develop and execute territory and account strategies to drive pipeline generation and revenue growth • Lead end-to-end enterprise sales cycles, from early opportunity shaping through negotiation and close • Build and maintain relationships with C-suite and senior stakeholders (CDO, CTO, CIO, VP Data), positioning Vertica as a strategic solution for data-driven transformation • Act as a trusted advisor, translating Vertica’s technical capabilities (performance, scalability, cost efficiency) into measurable business value • Collaborate with Pre-Sales Engineers to lead technical evaluations, proof-of-concepts, and solution positioning • Drive competitive sales strategies, effectively positioning Vertica against alternative solutions (e.g., Snowflake, Databricks, BigQuery, Redshift, Teradata) • Lead cross-functional deal teams, including Marketing, Product, and Customer Success, to progress and close opportunities • Leverage and develop partner and channel relationships (GSIs, VARs) to accelerate pipeline and expand market coverage • Maintain accurate pipeline and forecast management in Salesforce, demonstrating strong forecasting discipline and deal inspection rigor • Ensure high levels of customer satisfaction, contributing to long-term account growth and referenceable customers

• Provide technical assistance to Rocket customers with problems regarding installation, setup, configuration, and functionality of various Db2 Tools and OpenSource products. • Troubleshoot reported symptoms to aid in the resolution process directly for the customer or to help guide the development team in providing permanent solutions. • Work as part of a Support team with frequent collaboration with our software development team. • Assess customer needs and set expectations. • Handle moderate to complex application guidance and level II customer support and resolution for assigned product list. • Responsible for handling a high volume of administrative cases. • Verify accuracy of business impact statement as provided by the customer. • Perform problem verification by confirming a customer’s environment, error messages, and symptoms of a problem.

• Own and exceed revenue targets for a portfolio of strategic enterprise accounts or territory • Develop and execute long-term account and territory strategies aligned to customer business priorities and market opportunities • Lead complex, high-value sales cycles involving multiple stakeholders, technical validation, and commercial negotiations • Establish and maintain trusted relationships with C-suite and senior data leadership (CDO, CTO, CIO, VP Data), influencing strategic decision-making • Act as a strategic advisor, aligning Vertica solutions to enterprise-level initiatives in analytics, data infrastructure, and AI • Shape opportunities early in the sales cycle, driving account expansion, competitive displacement, and new market entry • Lead cross-functional sales teams, including Pre-Sales Engineering, Marketing, Product, and Customer Success, to execute deal strategy • Develop and execute competitive positioning strategies, differentiating Vertica against key market alternatives (Snowflake, Databricks, BigQuery, Redshift, Teradata) • Drive and scale partner and channel co-sell strategies with GSIs, VARs, and ecosystem partners to accelerate growth • Maintain rigorous pipeline management and forecasting discipline, providing accurate visibility into revenue outcomes • Mentor and guide junior sales team members, contributing to overall team capability and performance

• Own and deliver against revenue targets for an assigned territory and/or strategic account set • Develop and execute territory and account strategies to drive pipeline generation and revenue growth • Lead end-to-end enterprise sales cycles, from early opportunity shaping through negotiation and close • Build and maintain relationships with C-suite and senior stakeholders (CDO, CTO, CIO, VP Data), positioning Vertica as a strategic solution for data-driven transformation • Act as a trusted advisor, translating Vertica’s technical capabilities (performance, scalability, cost efficiency) into measurable business value • Collaborate with Pre-Sales Engineers to lead technical evaluations, proof-of-concepts, and solution positioning • Drive competitive sales strategies, effectively positioning Vertica against alternative solutions (e.g., Snowflake, Databricks, BigQuery, Redshift, Teradata) • Lead cross-functional deal teams, including Marketing, Product, and Customer Success, to progress and close opportunities • Leverage and develop partner and channel relationships (GSIs, VARs) to accelerate pipeline and expand market coverage • Maintain accurate pipeline and forecast management in Salesforce, demonstrating strong forecasting discipline and deal inspection rigor • Ensure high levels of customer satisfaction, contributing to long-term account growth and referenceable customers

• Develop and implement the enterprise marketing analytics vision and roadmap to optimize investment performance across paid, owned, and earned media • Build scalable frameworks for campaign measurement, attribution, learning agendas, and continuous optimization • Partner with Finance and Brand to establish ROI models that link marketing outcomes directly to business impact — pipeline, revenue, retention • Own performance reporting infrastructure: dashboards, executive scorecards, and KPI frameworks across all marketing functions • Enhance digital infrastructure and integrations to unify data across the Martech stack — including Salesforce, Snowflake, 6sense, Adobe, and emerging AI platforms • Lead the AI & Insights pillar in partnership with the team, supporting intelligent workflow automation and agentic marketing capabilities • Oversee the Lead Flow & Systems pillar — driving end-to-end lead flow, sleep flow, renewal workflows, and system integrations in partnership with CS • Establish and maintain a lead scoring model that drives smarter pipeline prioritization and upload decisions • Champion an AI-native, test-and-learn mindset across the marketing organization — driving agility, accountability, and innovation • Support the development and scaling of agentic marketing workflows, including campaign optimization, intent scoring, and automated reporting • Identify and pilot emerging AI and automation capabilities that accelerate growth and reduce manual effort

Compensation Analyst Locations: United States, Remote Full time It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Compensation Analyst is an established professional contributor responsible for independently managing moderately complex projects and assignments within the compensation function. The position requires broad knowledge of compensation practices, strong analytical capabilities, and the ability to influence stakeholders across the business to achieve operational and strategic results. Key Responsibilities - Independently administer compensation programs and policies, including base pay, incentive, and equity, with a focus on operational excellence and continuous improvement. - Conduct market pricing and benchmarking analyses using internal and external data sources; provide strategic recommendations to ensure competitiveness and equity. - Support the preparation and execution of the annual compensation planning cycle (merit, bonus, equity). - Develop and present compensation reports, dashboards, and insights to support People Business Partners, Talent Acquisition, and business leaders in making informed decisions. - Provide compensation guidance to business partners on job offers, promotions, internal movements, and pay program design. - Maintain and refine job architecture frameworks, ensuring alignment of job levels, titling, and market benchmarks across functions and geographies. - Participate in and help interpret compensation surveys; identify trends and recommend process or policy enhancements to strengthen compensation practices. - Collaborate with internal and external contacts to resolve complex compensation issues that may require explanation, interpretation, or negotiation. Required Qualifications: - Bachelor&rsquo;s degree in Business, Human Resources, Finance, or a related field. - Minimum of 5 years of relevant compensation or HR experience, with demonstrated progression in responsibility and scope. - Strong expertise in market pricing methodologies, compensation tools, and HRIS systems (Workday experience preferred). - Proven ability to independently manage moderately complex projects and assignments. - Excellent analytical skills with the ability to interpret data, identify trends, and provide actionable insights. - Effective communication and influencing skills, including the ability to explain compensation concepts to different teams. - Strong attention to detail, accuracy, and confidentiality in handling sensitive data. Travel Requirements: <5% Minimal, infrequent travel Information Security: Information security is everyone&rsquo;s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote Annual salary range for this position is between $59,500.00 - $80,325.00 gross before taxes. What Rocket Software can offer you in the USA: - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Provide services to customers • Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. • Contributes to design for specific deliverables and assists in the deployment Rocket products. • Contribute to implement new solutions under the direction of Delivery Architects. • Uses and contributes to technical forums within the Rocket Enterprise Suite environment. • Applies own subject matter knowledge to solve a variety of common technical issues. • Exercises independent judgment within defined practices and procedures to determine appropriate action. • Communicates project status and risks to project technical lead and PM. • Use technical experience to give customer sound technical advice. • Determine if change is a product defect or enhancement before communicating to customer. • Participates as part of a team and maintains good relationships with team members and customers.