Plato

Role Description We're seeking a DevOps Engineer to join a centralized team supporting multiple product and data teams. In this role, you'll design and manage the pipelines, infrastructure, and tooling that power our end-to-end delivery lifecycle across a modern Microsoft and Azure environment. Responsibilities - Design, build, and maintain CI/CD pipelines in Azure DevOps across infrastructure, Power Platform, data platforms, and test automation. - Implement environment-based release strategies with approvals, quality gates, and rollback mechanisms. - Create reusable pipeline templates and integrate automated testing, security scanning, and compliance checks. - Act as a DevOps advisor, promoting best practices in Git workflows, branching strategies, and deployment processes. - Develop and maintain Terraform-based infrastructure as code, including governance standards (RBAC, tagging, networking). - Support Power Platform ALM, including solution packaging, deployments, and environment management. - Automate and support deployments for Azure Data Factory and Microsoft Fabric, enabling CI/CD for data workflows. - Contribute to documentation, runbooks, and architecture reviews to improve reliability and consistency. Qualifications - 5+ years of hands-on experience with Azure DevOps (Pipelines, Repos, Boards, Artifacts). - Strong knowledge of Azure services (networking, compute, storage, IAM, Key Vault, PaaS). - Experience with CI/CD pipelines across multiple environments, including approvals and gating. - Proficiency in scripting (PowerShell, Bash, or Python). - Experience with Terraform and infrastructure as code practices. - Strong understanding of Git workflows and source control strategies. - Ability to collaborate across teams and support multiple delivery streams. Core Skills - ADO - DevOps - Windows Azure - CI/CD Contract Details This is a contract position from Jun to Oct 2026, with the possibility of extension. A current Government of Canada clearance is mandatory.

Role Description We are seeking an experienced SAP Functional Analyst to support enterprise SAP initiatives. This role focuses on end-to-end functional analysis, solution design, and delivery across integrated SAP environments. Responsibilities - Develop and document SAP functional, business and/or system requirements specifications. - Develop functional specifications, including reports, interfaces, and workflows. - Gather and analyze information to establish the functional and technical needs of a system or project. - Develop, test, document and implement changes to SAP modules that are integrated within an SAP solution. - Produce documentation (functional specs, procedures, manuals, release notes). - Analyze data conversion requirements to determine data conversion strategies and mechanisms based on strategy. - Analyze, document SAP Service Marketplace Support Portal notes in support of problem and change analysis. - Assist Business Analyst in the conduct of business and system requirements workshops. - Provide ongoing knowledge transfer to internal teams (written or presentations). Qualifications - Minimum 5+ years of experience as an SAP Functional Analyst with full lifecycle project experience, and the ability to translate business requirements into effective SAP solutions. - Strong experience designing, configuring, and supporting integrated SAP solutions. - Experience managing multiple SAP project lifecycles (ideally in SAP Activate or ASAP). - Strong analytical, problem-solving, and stakeholder management skills with the ability to translate business needs into SAP solutions. - Proven ability to manage deliverables, timelines, budgets, and resources. - Demonstrated experience coordinating cross-functional teams and integrated workstreams to deliver complex SAP implementations in structured environments. - Hands-on experience across core functional activities, including: - Requirements analysis and business process design. - SAP configuration and solution optimization. - Integration and interface design. - Testing, implementation, and system enhancements. - Data conversion and migration planning. - Documentation and knowledge transfer. Requirements - Valid SAP Functional certification in SAP ECC, S/4HANA, or related modules (e.g., EAM, HCM, TM, EWM, GTS, EHS, Funds Management, Real Estate). Core Skills - Business Analysis - SAP - SAP Implementation - SAP S/4HANA - Functional Analyst

Role Description We are seeking a Service Design Lead to drive end-to-end design across a large-scale transformation program, shaping future-state investigator experiences and operating models. This role blends strategic vision with hands-on delivery, translating complex requirements into user-centered, build-ready solutions. You will work closely with Agile teams, product owners, and architects to ensure design excellence at every stage. Strong facilitation and stakeholder engagement skills are essential, with the ability to lead workshops across senior leaders and frontline users. Ideal candidates bring deep expertise in service design methods and a proven track record in complex government or enterprise environments. Responsibilities - Lead end-to-end service design across the full investigation lifecycle, from referral intake to case closure and outcome recording. - Define future-state investigator journeys, operating models, and experience principles across all user groups (investigators, supervisors, oversight teams, stakeholders). - Design interim operating models to support transition from legacy systems to the new platform. - Translate program objectives and business requirements into design-ready, standards-aligned features. - Collaborate with Product Planning and Business Analysis to ensure features are user-centered, feasible, and ready for build. - Facilitate design reviews with product owners and SMEs, ensuring timely endorsement. - Maintain design consistency across features, channels, and workstreams. Stakeholder Engagement - Plan and facilitate cross-functional stakeholder workshops. - Align service processes, digital channels, and technology requirements across teams. - Coordinate with the Planning Lead to align design delivery with sprint cadence and program timelines. Human-centered Design & Continuous Improvement - Embed human-centered design practices throughout delivery, from discovery to UAT and go-live. - Advocate for investigator needs in all design and delivery decisions. - Support change management by aligning training and adoption materials with the designed experience. - Drive post-go-live improvements based on user feedback and operational insights. Qualifications - Demonstrated experience leading service design on large-scale government or enterprise transformation programs. - Deep expertise in service design methods, journey mapping, service blueprinting, co-design facilitation, and experience prototyping. - Ability to operate at both strategic and detailed levels, defining future-state operating models and reviewing individual feature designs in the same week. - Experience collaborating with Agile delivery teams, product owners, and solution architects in a fast-paced program environment. - Strong facilitation and stakeholder management skills, comfortable leading workshops with senior stakeholders and frontline investigators alike. Nice to Have - Experience with Curam or similar enterprise case management platforms is advantageous but not required. - Familiarity with case management, investigation, or benefits administration domains is an asset. Core Skills - Agile Methodologies - Curam - Service Design - Stakeholder Management - Human Centered Design - Journey Mapping

Role Description We are seeking a Senior SAS Developer for a remote contract role through February 2027 to support a large-scale data platform migration initiative. This is a hands-on, development-focused role centered on migrating and validating legacy SAS workloads as data sources are transitioned to AWS Redshift. Responsibilities - Remediate and migrate legacy SAS codebases - Repoint SAS workloads from Oracle and Teradata to AWS Redshift - Modify and optimize SAS and SQL code to support the new data platform - Perform post-migration validation, reconciliation, and performance tuning - Support aggressive delivery timelines while maintaining high quality standards - Document migration outcomes, risks, and exceptions Qualifications - Strong hands-on experience developing and maintaining legacy SAS code - Advanced SQL skills across relational data platforms - Experience repointing or migrating SAS workloads to new data sources - Proven experience with data validation, reconciliation, and testing - Strong analytical skills and attention to detail - Ability to work independently in a remote, delivery-driven environment Assets - Experience supporting large-scale platform decommissioning initiatives - Familiarity with scheduled SAS jobs and operational dependencies - Experience with ad hoc or data lab SAS workloads - Knowledge of SAS/ACCESS engines and connectivity patterns - Experience performing audit-style data validation - Strong technical documentation skills Core Skills - Access - Data Validation - Oracle - SAS - SQL - Technical Documentation - Teradata - AWS Redshift

Role Description We are seeking a Content Designer to support a social services transformation initiative. This contract role will contribute to the delivery of high-quality content design for digital product features, ensuring clear, consistent, and accessible employee- and client-facing content. The successful candidate will work closely with research, design, and delivery teams within an agile product environment. This is a remote contract position from April to December 2026 and will require candidates to obtain a Reliability level Government of Canada security clearance. Responsibilities - Design and deliver content for digital product features as part of a cross-functional agile product team. - Support content design and copywriting efforts across employee- and/or client-facing services. - Ensure content aligns with correct business terminology and adheres to established organizational standards, guidelines, and accessibility requirements. - Collaborate with research and design teams to apply user-centred content design practices. - Follow and contribute to established content design standards and patterns. - Focus on content re-use and delivery accelerators to support on-time product delivery. - Coordinate content translation activities to ensure delivery in both official languages (English and French). - Participate in agile ceremonies and work iteratively to support product outcomes. Qualifications - Experience in content design, copywriting, or related transferable skills (such as communications, UX writing, or digital content development). - Ability to create clear, concise, and user-focused content. - Experience working within agile or multidisciplinary teams. - Strong attention to detail and ability to follow established standards and guidelines. - Excellent collaboration and communication skills. Nice-to-Have Qualifications - French language capability (written and verbal). - Experience working in government, public sector, or social services environments. - Familiarity with accessibility standards and inclusive content practices. Core Skills - Agile Methodologies - Bilingual English-French - Communication Skills - Content Design

Role Description The Project Experience Analyst supports the design and delivery of engagement, onboarding, and enablement initiatives that help project team members perform effectively, stay connected, and remain engaged throughout the lifecycle of a large transformation program. The role focuses on improving the day‑to‑day experience of project teams by translating feedback into practical actions and delivering high‑quality communications, learning, and engagement touchpoints. Responsibilities - Support the planning and execution of engagement initiatives that strengthen morale, connection, and project culture (e.g., virtual events, recognition, project wide updates). - Coordinate surveys, focus groups, and feedback mechanisms to assess team sentiment and identify improvement opportunities. - Analyze qualitative and quantitative feedback and synthesize insights into clear themes and recommendations. - Maintain and continuously improve onboarding materials to ensure new team members can ramp up quickly and confidently. - Support learning and enablement sessions (e.g., tools, processes, agile ways of working) by coordinating logistics and follow ups. - Draft clear, concise communications to share updates, learning opportunities, and engagement activities with project teams. - Coordinate with cross functional stakeholders (e.g., Change, PMO, Solution, Learning) to align engagement and enablement efforts. - Track activities, milestones, and outcomes, and support regular status reporting for Project Experience initiatives. Qualifications - Strong written and verbal communication skills; able to translate complex information into clear, practical messaging. - Analytical mindset with the ability to synthesize feedback and data into actionable insights. - Strong organizational and coordination skills; comfortable managing multiple activities in parallel. - Collaborative, proactive, and comfortable working in fast‑paced, evolving project environments. - Familiarity with project delivery environments (e.g., large programs, agile teams, or public sector contexts) is an asset. - Bilingual and experience in an Agile environment are assets. Requirements - Successful candidates will need to hold or obtain a Reliability Government of Canada security clearance. Core Skills - Surveying - Analysis - Communication - Customer Experience - Stakeholder Engagement - Learning Enablement

• Support ICP definition, lead qualification, and account research. Prepare contact mapping and shortlists to enable targeted outreach. • Maintain and enrich CRM data, structure outbound/inbound workflows, and prepare sales materials, and internal GTM analyses. • Track pipeline readiness, support GTM reporting, and help build scalable systems across sales and marketing initiatives. • Support campaigns, content distribution, event preparation, and workshop documentation.