• Deliver technical presentations to demonstrate the Selector Software’s AIOps analytics solution capabilities • Educate customers on the SelectorAI platform • Scope and architect customer deployments • Troubleshoot technical challenges • Participate in POC with the customer and solution engineers • Provide post-sales technical support in collaboration with the Customer Success team • Research technical topics impacting the industry • Interface with product management and engineering teams to provide product feedback • Deliver talks at trade shows and marketing events • Build and maintain technical relationships with customers

• Implement and maintain enterprise security tooling and approved configuration baselines across endpoints, browsers, SaaS platforms, and identity systems, aligned with CMMC 2.0, NIST 800-53, and internal standards. • Partner with Corporate Security Engineering leadership and Vulnerability Management to ensure configuration controls and remediation efforts are aligned, measurable, and enforceable. • Continuously improve security configurations by reducing drift, expanding automation, and strengthening documentation and evidence collection to support audit readiness. • Collaborate with Corporate IT, Security Operations, and application owners to securely deploy systems and SaaS platforms, providing guidance during rollouts and participating in security reviews. • Maintain structured processes for baseline updates, configuration reviews, drift detection, and control validation, ensuring changes are documented, approved, and traceable to compliance requirements. • Implement and enforce technical controls that protect the confidentiality, integrity, and availability of corporate systems while meeting regulatory and privacy commitments. • Ensure configuration data, drift findings, and remediation evidence are accurate, access-controlled, and retained in accordance with policy. • Support compliance assessments by providing defensible artifacts and escalate identified control gaps or systemic risks to Security Engineering leadership.

• Installation, support and maintenance of the server hardware and software infrastructure • Management of database systems (MariaDB & ClickHouse) and web servers (Nginx) • Monitoring server and network usage • Ensuring the most cost-effective and efficient use of resources • Planning and implementing future deployments • Some 24/7 availability for critical infrastructure situations • Contribute to team process improvement adhering to industry best practice and principles • Participate in team knowledge sharing activities

• Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations • Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems • Participate in developing strategic plans for systems/applications development and modification within area of expertise • Review system requirements with customers and translate requirements into specific functions or deliverables • Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology