• Lead, mentor, and grow a team of infrastructure software engineers focused on Kubernetes platform engineering • Build a culture of innovation, operational excellence, and customer-focused platform development • Recruit top talent and develop career growth paths for team members • Foster collaboration with application development teams, SRE, security, and other infrastructure teams • Drive technical decision-making while empowering engineers to own their solutions • Define and execute the technical roadmap for Marqeta's Kubernetes compute platform • Drive continuous platform modernization to support evolving business needs and scale requirements • Champion platform-as-a-product mindset, treating internal engineering teams as customers • Evaluate and integrate emerging technologies and AWS services to improve platform capabilities • Lead architectural decisions for container orchestration, service mesh, observability, and developer tooling • Develop and implement strategies to optimize Kubernetes infrastructure costs without compromising performance or reliability • Monitor and analyze compute resource utilization, identifying opportunities for right-sizing and efficiency gains • Implement FinOps practices including chargeback/showback models, budget alerting, and cost allocation • Drive adoption of cost-effective AWS services and spot instances where appropriate • Partner with engineering teams to optimize application resource requests and limits • Ensure ultra-high availability of the production Kubernetes platform supporting payment processing workloads • Establish SLOs/SLIs for platform reliability and performance • Lead incident response for platform-level issues and drive continuous improvement through blameless postmortems • Implement comprehensive monitoring, alerting, and observability solutions • Balance innovation with stability through disciplined change management and deployment practices • Design and implement CI/CD pipelines and deployment automation for platform infrastructure • Apply software development best practices to infrastructure code (testing, code review, version control) • Drive infrastructure-as-code initiatives using Terraform and other automation tools • Collaborate with security teams to embed security into the platform and SDLC • Enable developer productivity through self-service capabilities and golden paths

• Lead and mentor a team of Platform and Security Engineers • Foster a high-performance engineering culture focused on ownership, reliability, and continuous improvement • Provide hands-on technical guidance while empowering the team to execute independently • Partner closely with Engineering, Product, and Leadership teams to align platform strategy with business goals • Own and evolve our cloud infrastructure on GCP • Drive adoption and maturity of Infrastructure as Code (Terraform) • Lead the design, implementation, and scaling of Kubernetes (GKE) environments • Champion GitOps practices using ArgoCD and Helm • Build and maintain reliable CI/CD pipelines using GitLab/GitHub and CI automation tools • Establish best practices for monitoring, logging, and alerting • Improve system reliability, performance, and incident response processes • Define and track platform SLIs/SLOs • Embed security into every stage of the development lifecycle, coordinating different security automation tools • Lead efforts around SOC 2 Type II compliance and other relevant regulations • Drive privacy-by-design principles across systems and processes • Lead external engagement with predominantly US-based clients on security, compliance, and privacy practices, ensuring alignment with enterprise expectations and regulatory standards • Promote and implement the “Everything as Code” mindset across infrastructure, security, and operations • Continuously improve developer experience through tooling and self-service platforms • Identify and remove bottlenecks in engineering workflows

• Architect, deploy, and provide senior-level operational support for our on-premise and cloud-based Linux infrastructure and core IT services (e.g., virtualization, baremetal, storage, DNS), ensuring high availability and reliability. • Develop, maintain, and champion our Infrastructure-as-Code (IaC) and automation frameworks using tools like Terraform, Ansible, and Foreman/MaaS to manage and deploy platform services. • Implement and automate system-level security best practices, including patching, hardening, and configuration management, ensuring compliance and resilience from the ground up. • Build and automate deployment pipelines for IT infrastructure services (e.g., system images, configuration, platform services) using tools like GitHub/Git, Ansible, and scripting tools. • Serve as a technical Subject Matter Expert (SME), working with IT Systems, CloudOps, Security, and Engineering teams to design and implement robust, scalable, and optimal solutions. • Participate in a shared on-call rotation to support mission-critical IT services (with clear documentation and runbooks provided). • Create and maintain accurate documentation for automation, operational audits, and compliance. • Design, implement, and administer enterprise storage platforms, including Dell PowerStore and Pure Storage arrays, ensuring capacity, performance, data protection, and high availability for critical workloads. • Mentor junior team members.

Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description 10% Travel Required The Platform Associate is responsible for supporting the athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians. The Platform Associate works closely with the CIT IKS team, EHR Specialists, end-users, and the Privia team to understand functional business requirements, resolve EHR issues, and configure, customize & maintain athena content to support these needs. - Assist in the building out & maintenance of Privia’s athenaOne platform - Routine QA of work - Assist with testing and troubleshooting all aspects of athenaNet - Maintain up-to-date documentation - Manage ongoing communication between multiple stakeholders effectively and timely - Provide remote support to assist w/ EHR issues - Maintain up-to-date knowledge of the software applications - Help onboard Clinical IT members - Walk through athenaOne Functionality with Care Center and Privia Staff - Support data collection related to system configuration - Document, track and take appropriate actions to close or escalate athenaNet incident related issues in a timely manner - Maintains confidentiality and complies with (HIPAA) - Help facilitate the Clinical IT relationship with other Privia teams - Perform other duties as assigned Qualifications - 1+ years of experience in one or more of the following areas: - Clinical and/or managed care experience or - EHR support - 1+ years of experience in a professional environment - Knowledgeable about extended medical terminology - Experience with data collection and document management - SQL and HTML knowledge - Must comply with HIPAA rules and regulations The salary range for this role is $63,000.00 - $70,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10% .The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law. - Department: Clinical Operations IT