• Act as the primary contact of the conditions submission and clearing process / review, and as the liaison and coordinator between the TPO client and Underwriting. • Proactively managing all condition related follow-up to ensure they are collected from the TPO client and submitted to underwriting. • Communicate effectively with TPO clients and team members to resolve issues or address questions related to loan documentation / conditions. • Provide underwriting guidelines and condition subject matter expertise to the TPO client. • Meet service level agreements (SLAs) for collection and submission of loan conditions. • Manage file organization, upload documents to systems, and maintain accurate records.

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES Responsibilities for underwriting and review activities of all types of consumer loan products to include real estate secured loans in accordance with established bank guidelines, State and Federal regulations and Fair Lending practices. Communicates with originating Loan Officers requests for additional information, final loan decisions, recommends alternative loan structure and/or products. Provide lender support to include interpretation of bank loan policy and procedures. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Underwrite consumer loans in accordance with established bank policies. Responsible for approval decisions with respect to loans within his/her authority in a manner that consistently balances risk/reward while producing growth in the consumer loan portfolio. • Analyze tax returns and prepare cash flow analysis. • Responsible for performing review of valuation methods to include tax assessments, appraisals and Automated Valuation Models. • Achieves production, turnaround time, credit quality and support/service established goals. • Communicates final loan decisions and delivers any negative response in a positive, professional manner. • Provides lender support in areas of loan products, policy and procedure, loan structure and pricing. • Decisions miscellaneous credit requests to include modifications, renewals and subordinations. • Performs a monthly credit review which includes the sampling of consumer mortgage loans for documentation and credit underwriting in adherence to Bank loan policy guidelines. OTHER DUTIES • Accepts other duties as assigned. COMPETENCIES • Consumer Loan Underwriting • Tax Return and cash flow analysis • Customer service • General banking knowledge QUALIFICATIONS AND EDUCATION REQUIREMENTS • Education: Bachelors in Business Administration, Finance, Accounting or related field preferred • Experience: Minimum of 3 years consumer real estate and non-real estate secured loan underwriting experience required. Centralized Underwriting experience preferred. • Knowledge: Excellent interpersonal skills, great computer skills, ability to read, write, speak and understand English TRAINING REQUIREMENTS/CLASSES New Employee Training Required annual compliance training. Recommended Additional Training SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. PHYSICAL DEMANDS/WORK ENVIRONMENT Must be able to effectively access and interpret information on computer screens, documents, reports TRAVEL This position does not require travel. Equal Opportunity Employer, including disabled/veterans.

• Support underwriters by assisting with the review and processing of applications, production reports, and acreage reports. • Organize and maintain records by scanning, uploading, and accurately identifying documentation in processing systems. • Provide excellent customer service by responding to inquiries, assisting with requests, and ensuring a positive and professional experience. • Communicate with agents to clarify or correct any discrepancies in provided information. • Review existing coverage amounts to determine appropriate benefit levels. • Verify and ensure policy forms comply with Risk Management Agency (RMA) guidelines. • Perform accurate and timely data entry tasks as needed. • Research and resolve underwriting-related inquiries. • Analyze applications and documentation to identify areas requiring additional research. • Participate in other tasks and responsibilities as assigned. • Receive ongoing feedback and coaching to enhance research skills, timeliness, and professional attitude, while building adaptability and initiative to manage new tasks, changes, and diverse teams or systems.

About the role The Underwriting Assistant plays a critical role in supporting the underwriting process by delivering high-quality, efficient service to both internal and external clients. This position partners closely with Program Series Underwriters and brokers to ensure accurate and timely policy processing, while also serving as a mentor and subject matter expert within the team. What you'll do - Collaborate with Underwriters to quote, bind, and issue policies and endorsements - Maintain and strengthen relationships with brokers - Prepare and review policy files and documentation for accuracy and completeness - Request and verify Broker of Record letters and other underwriting documentation - Ensure compliance with underwriting guidelines and standard operating procedures (SOPs) - Prepare policies for issuance using the appropriate Policy Administration System (PAS) - Lead or assist in PAS testing and review initiatives in collaboration with management - Participate in special projects and additional responsibilities as assigned Qualifications - Experience in the commercial insurance industry and regulatory environment. - 2+ years minimum directly supporting commercial lines underwriters. - Bachelor's degree; OR 4+ years of experience in insurance underwriting. - Working knowledge of PDF, MS Word, Excel, and PowerPoint. - Ability to travel up to 10% of the year. - Experience in the commercial insurance industry and regulatory environment. Preferred Qualifications - Knowledge of Project management software – like Monday.com - Familiarity with Policy Administration software – Origami or Federato Knowledge, Skills, and Abilities: - Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. - Must demonstrate self-motivation, dependability, as well as strong problem solving and analytical skills. - Ability to manage multiple priorities and meet deadlines. - Strong organizational and time management skills - Ability to work independently and proactively - Effective prioritization with minimal supervision - Proficient multitasking and deadline management - Excellent verbal, written, and interpersonal communication - High attention to detail and accuracy - Strong mathematical aptitude - Exceptional customer service orientation - Collaborative team player with a positive attitude Core Values: - Builds and maintains strong professional relationships - Communicates with clarity and impact - Demonstrates accountability and drives results - Invests in personal growth and supports team development - Makes thoughtful, disciplined decisions Working Conditions: - Requires a quiet work environment with regular sitting at a computer for extended periods of time. - Regular use of hands and fingers. - Frequent talking or hearing. - Vision requirements: Close, distance, color, peripheral, focus and depth perception. Additional Information This is a remote position however, you must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.