Job Closed
This listing is no longer active.
Accelerate innovation for a healthier world.
Pharmacy Tech Support Call Center Representative
Location
United States
Posted
82 days ago
Salary
$18 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Pharmacy Tech Support Call Center Representative
IQVIA
Role Description We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: - Card activation - Program eligibility - Explanation of program benefit - Explanation/troubleshooting of submission rejection Role Purpose: - Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Job Responsibilities: - Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. - Quickly assess the user's issue and provide first level support for problem resolution. - Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area. - Recognize operational challenges and suggest recommendations to management, as necessary. - Ability to work 40 hours per week (shifts: 8:00 am – 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm EST or, 11:00 am – 8:00 pm EST) under moderate supervision. Qualifications - High School Diploma or equivalent - Pharmacy Technician experience required - HIPAA certified - Call center experience required (3+ years preferred) - Experience in medical claim processing is a plus - Bi-lingual (English/Spanish) is a plus - MUST currently be working on a PSS contracted role with IQVIA Benefits - The potential base pay range for this role is $18.00 per hour. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Company Description IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Related Guides
Related Categories
Related Job Pages
More Call Center Representative Jobs
Entry-Level Mortgage Protection Representative
Meron Financial AgencyMeron Financial Agency is dedicated to helping individuals achieve financial success while maintaining a fulfilling life. Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income
Role Description At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Qualifications - Driven, coachable individuals who want to make a real impact - Must live in the U.S. - Must be a U.S. citizen or legal/permanent resident Requirements - Commission-Only with uncapped earning potential - Average new agents earn $800–$1,200 per policy - Part-Time: $50K+ your first year - Full-Time: $80K–$300K+ your first year - Agency Owners: $200K–$500K+ annually in system-driven income Benefits - No chasing, no begging for leads - Ownership Pathway – Build your own agency - Hands-On Mentorship – Learn directly from top leaders - Cutting-Edge Tech & Training – Work smarter, not harder - Incentive Trips & Recognition – See the world while being celebrated - Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) - Performance bonuses and capital opportunities - True work-life balance – design your schedule, your way - Passive income and long-term wealth-building options - A culture where people come first
RN Digital Triage - Internal Dept Only
OSF HealthCareOSF HealthCare, a multi-state corporation based in Peoria, Illinois provides compassionate, innovative medical care to over 1.5 million people in the Illinois and Michigan areas. O
Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Pay range for this position is $32.94 - $49.36/hour. This includes a stackable $3.25/hr weekend differential. Actual pay is based on years of licensure. This is an Hourly position. Internal Dept Only: This position is posted as an hours change for internal Digital Triage Nurses only to apply. Overview POSITION SUMMARY: The Digital Care RN provides digital care to a diverse population of patients across OSF through technology across a variety of environments. The Digital Care RN provides patient care that includes comprehensive symptom assessment, patient education, preventative care, acute psychosocial support, and timely individualized age and developmentally appropriate care for the patients. Utilizes critical thinking, evidenced-based care and clinical decision support to guide practice. Performs ongoing communication and works to promote quality of care through collaboration with all care team members, patients and families. Acts as a patient advocate and resource to other health care providers. The RN demonstrates service excellence and accountability through recognizing the direct relationship between cost-effective and efficient provision of care and services including the impact of access to care. Schedule: This is a remote-working position after the on-site training and orientation period has been completed. Training and orientation is scheduled for 2-3 weeks. Nurses who live 60+ miles away can receive hotel accommodations. Qualifications REQUIRED QUALIFICATIONS: - Education: Associate degree in nursing - Experience: 2 years of recent RN experience - Licensure/ Certification: RN licensure in IL required before hire. Michigan RN License required within 6 months of hire. - Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. - Must be able to type 60 WPM - typing test will be administered. PREFERRED QUALIFICATIONS: - Education: BSN - Experience: 3 years of related acute or ambulatory clinical experience OSF HealthCare is an Equal Opportunity Employer.
Wealth Ops Manager - Contact Center
Citizens BankFounded in 1828 as a community bank, Citizens Financial Group, also known as simply Citizens and Citizens Bank, is one of the oldest financial institutions in t
Title: Wealth Ops Manager - Contact Center (Charlotte, NC) Location: Johnston, Rhode Island; Charlotte, North Carolina Type: 1ST Full-time Category: Wealth and Asset Management Job Description: Description The Wealth Operations Manager-Contact Center is responsible for leading operational execution for the Wealth Contact Center. This role manages a team of Wealth Operations colleagues who support inbound and outbound advisor and client interactions and is accountable for daily supervision, service delivery, operational risk management, and colleague development. The manager exercises independent judgment within established policies and procedures and partners closely with Risk, Compliance, Supervision, and Field Leadership to ensure consistent, high-quality client and advisor experience. Key Responsibilities - Provide direct leadership, daily supervision, coaching, and development for a team of wealth contact center operations colleagues, including performance management and engagement - Manage operational, regulatory, and reputational risk associated with securities servicing, transaction support, and exception handling in a contact center environment - Serve as a subject matter resource for wealth contact center operations, providing guidance and decision support on escalated service, operational, and risk related issues - Resolve client and advisor escalations in a timely manner, ensuring clear communication, appropriate documentation, and adherence to service standards - Conduct quality control reviews and call monitoring to ensure transactions, documentation, and client interactions meet regulatory, supervisory, and service expectations - Direct and coordinate daily contact center workflows, including call volumes, queues, and case management, using sound judgment within defined authority levels - Monitor key performance indicators including service levels, productivity, call quality, and volumes, and make staffing or workflow adjustments as needed - Implement and maintain structured coaching and development programs focused on service excellence, risk awareness, and colleague skill development - Provide ongoing feedback, coaching, and development to improve colleague performance and customer experience - Embed a culture of continuous improvement, accountability, and client focus within the contact center - Develop, maintain, and update procedures, scripts, job aids, and training materials to support new products, services, and regulatory changes - Participate in system enhancements, testing, and implementation activities impacting contact center workflows - Partner with peer wealth operations managers and leaders to support operational improvements, service enhancements, and procedural updates - Collaborate regularly with branch leadership, sales leadership, and field management to support advisor needs and service expectations - Deliver a consistent, high-quality client and advisor experience aligned with Citizens Securities Inc standards Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications - Minimum of 3 years of experience in a wealth management leadership role - Minimum of 5 years of experience within a broker dealer environment supporting securities operations and supervision - FINRA Series 7, 63 required along with the 24 or ability to obtain the Series 24 within 90 days of hire - Proven ability to prioritize and manage multiple projects and tasks based on risk, regulatory requirements, and client experience - Strong expertise in wealth management operations and supervisory processes - Working knowledge of supported securities platforms, including issue identification and escalation - Demonstrated sound judgment and ability to collaborate effectively with advisors, branch partners, and risk and compliance teams - Proficiency in PC applications, including Microsoft Office - Excellent written and verbal communication skills - Completed high school degree or GED equivalent Preferred Qualifications - Demonstrated successful stable work history - Completed associates and/or bachelors college degree Hours & Work Schedule - M-F: 8:30 AM ET - 5:00 PM ET - 100% in office until fully trained then potential hybrid 4 days in office 1 day work from home #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Childcare Center Director
Fonction publique TerritorialeVision stratégique et capacité d’analyse; Rigueur et sens de l’organisation; Pédagogie et capacité d’accompagnement des services; Capacité à travailler en transversalité; Force de proposition.
Role Description Composée d’une équipe dynamique et bienveillante, le Centre Communale d’Action Sociale de Vesoul : - met en œuvre la politique sociale sur le territoire de Vesoul et anime une action générale de prévention ; - gère deux établissements d’accueil du jeune enfant de type crèche collective, un Relais Petite Enfance et deux Résidences Autonomie comprenant un parc de 152 logements. Dans ce cadre, le CCAS recrute un(e) puériculteur-trice titulaire ou contractuel-le pour la direction de la crèche La Peite Marande ; de type Multi Accueil de 33 places. La crèche La petite Marande accueil quotidiennement de 07h30 à 18h15, les enfants âgés de 10 semaines à 3 ans révolu en accueil régulier, occasionnel, d'urgence. L'équipe pluridisciplinaire, composé d'éducateur de jeunes enfants (EJE), d'auxiliaires puéricultrice (AP), d’assistants éducatif petite enfance ; Répond aux différents besoins des enfants en tenant compte de leur personnalité et de leur rythme d'évolution. Consultez le détail complet de l'offre sur la page ici ou en cliquant sur le bouton "Postuler sur le site employeur". Qualifications - Diplôme d’infirmier-ère puériculteur-trice exigé. Requirements - Connaissance du cadre réglementaire des EAJE et du fonctionnement des collectivités territoriales. - Connaissances approfondies du développement de l’enfant et des pratiques éducatives. - Connaissance des évolutions et du cadre réglementaire des politiques publiques en direction des publics concernés. - Bonnes notions en ressources humaines et en management d’équipe. - Connaissance des critères et modalités d’évaluation de la PMI. - Maitrise des règles d’hygiène et sécurité en vigueur dans les EAJE. - Piloter un projet d’établissement et évaluer les pratiques professionnelles. - Conduire le changement et fédérer une équipe. - Gérer des situations complexes ou conflictuelles avec diplomatie. - Assurer la gestion financière et administrative de la structure en collaboration avec le gestionnaire budget et la direction du CCAS. - Maîtriser les outils bureautiques et logiciels métiers (Excel, Concerto, etc.). Benefits - Régime indemnitaire (RIFSEEP). - Prime semestrielle. - Chèques déjeuner. - Participation de l’employeur aux mutuelles labellisées. - Participation de l’employeur au contrat collectif de prévoyance.

