Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Pay range for this position is $32.94 - $49.36/hour. This includes a stackable $3.25/hr weekend differential. Actual pay is based on years of licensure. This is an Hourly position. Internal Dept Only: This position is posted as an hours change for internal Digital Triage Nurses only to apply. Overview POSITION SUMMARY: The Digital Care RN provides digital care to a diverse population of patients across OSF through technology across a variety of environments. The Digital Care RN provides patient care that includes comprehensive symptom assessment, patient education, preventative care, acute psychosocial support, and timely individualized age and developmentally appropriate care for the patients. Utilizes critical thinking, evidenced-based care and clinical decision support to guide practice. Performs ongoing communication and works to promote quality of care through collaboration with all care team members, patients and families. Acts as a patient advocate and resource to other health care providers. The RN demonstrates service excellence and accountability through recognizing the direct relationship between cost-effective and efficient provision of care and services including the impact of access to care. Schedule: This is a remote-working position after the on-site training and orientation period has been completed. Training and orientation is scheduled for 2-3 weeks. Nurses who live 60+ miles away can receive hotel accommodations. Qualifications REQUIRED QUALIFICATIONS: - Education: Associate degree in nursing - Experience: 2 years of recent RN experience - Licensure/ Certification: RN licensure in IL required before hire. Michigan RN License required within 6 months of hire. - Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. - Must be able to type 60 WPM - typing test will be administered. PREFERRED QUALIFICATIONS: - Education: BSN - Experience: 3 years of related acute or ambulatory clinical experience OSF HealthCare is an Equal Opportunity Employer.

Title: Wealth Ops Manager - Contact Center (Charlotte, NC) Location: Johnston, Rhode Island; Charlotte, North Carolina Type: 1ST Full-time Category: Wealth and Asset Management Job Description: Description The Wealth Operations Manager-Contact Center is responsible for leading operational execution for the Wealth Contact Center. This role manages a team of Wealth Operations colleagues who support inbound and outbound advisor and client interactions and is accountable for daily supervision, service delivery, operational risk management, and colleague development. The manager exercises independent judgment within established policies and procedures and partners closely with Risk, Compliance, Supervision, and Field Leadership to ensure consistent, high-quality client and advisor experience. Key Responsibilities - Provide direct leadership, daily supervision, coaching, and development for a team of wealth contact center operations colleagues, including performance management and engagement - Manage operational, regulatory, and reputational risk associated with securities servicing, transaction support, and exception handling in a contact center environment - Serve as a subject matter resource for wealth contact center operations, providing guidance and decision support on escalated service, operational, and risk related issues - Resolve client and advisor escalations in a timely manner, ensuring clear communication, appropriate documentation, and adherence to service standards - Conduct quality control reviews and call monitoring to ensure transactions, documentation, and client interactions meet regulatory, supervisory, and service expectations - Direct and coordinate daily contact center workflows, including call volumes, queues, and case management, using sound judgment within defined authority levels - Monitor key performance indicators including service levels, productivity, call quality, and volumes, and make staffing or workflow adjustments as needed - Implement and maintain structured coaching and development programs focused on service excellence, risk awareness, and colleague skill development - Provide ongoing feedback, coaching, and development to improve colleague performance and customer experience - Embed a culture of continuous improvement, accountability, and client focus within the contact center - Develop, maintain, and update procedures, scripts, job aids, and training materials to support new products, services, and regulatory changes - Participate in system enhancements, testing, and implementation activities impacting contact center workflows - Partner with peer wealth operations managers and leaders to support operational improvements, service enhancements, and procedural updates - Collaborate regularly with branch leadership, sales leadership, and field management to support advisor needs and service expectations - Deliver a consistent, high-quality client and advisor experience aligned with Citizens Securities Inc standards Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications - Minimum of 3 years of experience in a wealth management leadership role - Minimum of 5 years of experience within a broker dealer environment supporting securities operations and supervision - FINRA Series 7, 63 required along with the 24 or ability to obtain the Series 24 within 90 days of hire - Proven ability to prioritize and manage multiple projects and tasks based on risk, regulatory requirements, and client experience - Strong expertise in wealth management operations and supervisory processes - Working knowledge of supported securities platforms, including issue identification and escalation - Demonstrated sound judgment and ability to collaborate effectively with advisors, branch partners, and risk and compliance teams - Proficiency in PC applications, including Microsoft Office - Excellent written and verbal communication skills - Completed high school degree or GED equivalent Preferred Qualifications - Demonstrated successful stable work history - Completed associates and/or bachelors college degree Hours & Work Schedule - M-F: 8:30 AM ET - 5:00 PM ET - 100% in office until fully trained then potential hybrid 4 days in office 1 day work from home #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Role Description Composée d’une équipe dynamique et bienveillante, le Centre Communale d’Action Sociale de Vesoul : - met en œuvre la politique sociale sur le territoire de Vesoul et anime une action générale de prévention ; - gère deux établissements d’accueil du jeune enfant de type crèche collective, un Relais Petite Enfance et deux Résidences Autonomie comprenant un parc de 152 logements. Dans ce cadre, le CCAS recrute un(e) puériculteur-trice titulaire ou contractuel-le pour la direction de la crèche La Peite Marande ; de type Multi Accueil de 33 places. La crèche La petite Marande accueil quotidiennement de 07h30 à 18h15, les enfants âgés de 10 semaines à 3 ans révolu en accueil régulier, occasionnel, d'urgence. L'équipe pluridisciplinaire, composé d'éducateur de jeunes enfants (EJE), d'auxiliaires puéricultrice (AP), d’assistants éducatif petite enfance ; Répond aux différents besoins des enfants en tenant compte de leur personnalité et de leur rythme d'évolution. Consultez le détail complet de l'offre sur la page ici ou en cliquant sur le bouton "Postuler sur le site employeur". Qualifications - Diplôme d’infirmier-ère puériculteur-trice exigé. Requirements - Connaissance du cadre réglementaire des EAJE et du fonctionnement des collectivités territoriales. - Connaissances approfondies du développement de l’enfant et des pratiques éducatives. - Connaissance des évolutions et du cadre réglementaire des politiques publiques en direction des publics concernés. - Bonnes notions en ressources humaines et en management d’équipe. - Connaissance des critères et modalités d’évaluation de la PMI. - Maitrise des règles d’hygiène et sécurité en vigueur dans les EAJE. - Piloter un projet d’établissement et évaluer les pratiques professionnelles. - Conduire le changement et fédérer une équipe. - Gérer des situations complexes ou conflictuelles avec diplomatie. - Assurer la gestion financière et administrative de la structure en collaboration avec le gestionnaire budget et la direction du CCAS. - Maîtriser les outils bureautiques et logiciels métiers (Excel, Concerto, etc.). Benefits - Régime indemnitaire (RIFSEEP). - Prime semestrielle. - Chèques déjeuner. - Participation de l’employeur aux mutuelles labellisées. - Participation de l’employeur au contrat collectif de prévoyance.

**This is posted in anticipation of a future role** Position Summary: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status. The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Care Manager As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: Responsibilities will vary by program and its lifecycle.  Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status.  Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.  This is a remote position. Job Responsibilities: - Perform outbound calls to obtain appropriate information and document accurately. - Responsible for answering in-bound calls and assisting customers with pharmacy related services. - Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service. - Contact insurance companies for benefit investigation and coverage eligibility. - Provide prior authorizations and appeals support. - Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs. - Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks. - Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s. - Report ADE’s according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees. Schedule: - Must be available for an 8 hour shift between 8am-8pm EST Required Qualifications: - High School Diploma or equivalent - Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience. - Previous data entry experience (minimum three months) and ability to type 30wpm+. - Able to demonstrate high attention to detail in work. - Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications. - Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.). - Exceptional communication skills, both written and verbal. - Able to work in a virtual team environment by being available and responsive during working hours. - Excellent follow through This is a remote position. - Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. - Workspace must include internet plug-in accessibility.  Wi-fi connectivity is not permitted. - Must reside in country where the job is posted. Preferred Qualifications: - Some College. - Bilingual Spanish - English - Previous experience in Patient Support Services (Hub). - Previous Customer Service experience in the healthcare field. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $22.00 - $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.