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Western Governors University logo
Western Governors University

WGU is driven by a mission to expand access to higher education through online, competency-based degree programs. The university is committed to being a great place to work for a diverse workforce of student-focused professionals.

Clinical & Field Experience Assistant

Administrative AssistantAdministrative AssistantFull TimeRemoteMid LevelTeam 51-200

Location

United States

Posted

81 days ago

Salary

$19 - $27 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Clinical & Field Experience Assistant

Western Governors University

Role Description The WGU Clinical and Field Experience Assistant is a significant member of the Clinical Experience Department whose work has direct impact on team objectives and initiatives. The Assistant must have outstanding organization, time management and communication skills with the ability to adapt in a fast-paced environment. As an individual contributor, the Assistant is responsible for facilitating, documenting, and communicating placement efforts, compliance requirements, and affiliation agreement progress with students and internal/external stakeholders. The Clinical and Field Experience Assistant receives general direction from the immediate manager while taking initiative and using independent judgment within standard assignments. - Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts. - Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health facilities and academic settings – as applicable. - Communicates with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process. - Understands placement guidelines/policies and is able to support students in adhering to the policies – as applicable. - Assists students with navigating the requirements needed to be cleared for placement – as applicable. - Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be necessary. - Exhibits professional conduct, interaction, and communication as a representative of the company and the department. - Work in a student relations management system. - Collaborates with legal counsel to assure all contracts with sites are current and appropriate – as applicable. - Ability to do extensive research online of new sites both academic and health facilities – as applicable. - Initiates and maintains contracts between WGU and health facility sites – as applicable. - Performs other related duties as assigned. Qualifications - Strong organizational skills. - Highly attentive to detail. - Sound decision making and problem-solving skills. - Strong written and verbal communication skills. - Must be able to work well under stress and meet deadlines. - Ability to work well within a team. - Capacity for self-motivation and working independently. - Ability to form and maintain partnerships. - Ability to provide excellent customer services with all WGU staff, students, and stakeholders. - Ability to provide accurate information and high-quality results. - Ability to adapt to change. - Mastery of basic computer skills. - Aptitude for learning new technology. - Basic knowledge of contracts and/or medical terminology. Requirements - Highschool Diploma or GED. - Requires one (1) or more years of experience with Microsoft Office and/or Adobe products. - Requires one (1) year of experience in an administrative or support role. Preferred Qualifications - Associates degree or enrolled in a degree program. - Experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements, memorandums of understanding (MOUs), and/or related WGU experience. - Experience with Salesforce. - Experience working in higher education. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Working Conditions - This is a Full-Time remote role, Monday through Friday during regular business hours. - 20% travel may be required. Benefits - Eligible for bonuses; medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance; disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information - Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. - Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. - Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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