Title: Intake Case Coordinator (ICC) Classification: Non-Exempt Manager: Operations or Team Manager Duties: The Intake Case Coordinator (“ICC”) is an integral member of Axiom’s Ops Support – Central Services Department (“CS”). The ICC will play a key role in providing customer service and screening support to the employees of Axiom’s clients. The ICC will be accountable for answering phones and taking information on new incidents/injuries, communicating, and escalating necessary information, and working with company databases. Additionally, the ICC will have other duties and responsibilities as determined from time to time by the Operations or Team Manager. Essential Functions: The essential functions of the ICC are to: - Assign new cases to medical staff in accordance with corresponding licensing laws - Provide excellent customer service in a fast-paced environment - Performing administrative duties to multiple departments as needed, in accordance with Service Level Agreements where applicable - Developing and maintaining cooperative and professional relationships with fellow employees, supervisors, and leadership from various departments - Perform initial assessments of intake calls Qualifications: The successful candidate should have a combination of demonstrated experience and education that is equivalent to 1 year with a focus on call center, customer service or related fields. Physical Requirements: - Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, - Specific vision abilities required by this job include close vision requirements due to computer work, - Light to moderate lifting is required - Regular, predictable attendance is required - This is a remote position.

Role Description The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We’re looking for someone to join us and grow with us as we’re rapidly expanding! This particular role is supporting a client in the tennis industry. Experience in the industry or with the sport, or being an avid fan, is a critical criteria for this client. - Manages projects on behalf of our clients, managing and meeting deadlines. - Completes a variety of virtual assistant tasks including scheduling, emailing, lead conversion management, research projects, data entry, and many more different types of projects. - Professionally communicates with clients and adjusts to their changing priorities, needs, and deadlines using their business values and processes as a guiding principle. - Hours start at 20 hours per week and have potential to grow up to 40 hours per week as we grow. Schedule is flexible and largely weekday-based, with most project turnaround times being 1-2 days. - This is a remote position. Qualifications - Experience working in operations and administrative roles. - Strong written and verbal communication skills, with the ability to tailor communication to a variety of styles and client priorities. - Self-starter attitude; comfortable with an open-ended problem and creating a suggested plan from that. - Project and process management, managing deadlines and several priorities. - Critical thinking, if you think a client or project should be focused on something else. - Strong organizational and analytical skills. Benefits - Remote Work: This is a fully remote position within the US, offering flexibility and work-life balance. - Flexible Hours: Start at 20 hours per week with the potential to grow. - Competitive Pay: Starting at $21/hour, with bonus opportunities of up to $10k annually. - Growth Opportunities: Ample potential for career growth and performance bonuses. Company Description The Boutique COO is committed to social justice, including LGBTQ rights, women’s rights, and civil rights, and provides services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities and other identities. We do not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.

We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. What You'll Be Doing: - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish What We're Looking For: - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn Experience in customer service or coordination is helpful, but not required Why This Role Stands Out: - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For: - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Location Requirement: Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

The coordinator plays a pivotal role in providing high-level administrative support by conducting research, managing information requests, and performing clerical tasks. As an information and communication manager for the office, the coordinator ensures seamless operations and communication. Responsibilities - Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. - Prepare invoices, reports, memos, letters, financial statements, and other documents. - File and retrieve corporate documents, records, and reports. - Open, sort, and distribute incoming correspondence, including faxes and emails. - Prepare responses to correspondence containing routine inquiries. - Serve as the main point of coordination between business guests, managers, stakeholders, and internal partners. - Contribute to business guest onboarding and offboarding, credential management, system updates, equipment coordination, and ongoing request tracking. - Act as the point of contact for all business guest questions. - Manage requests and respond to emails efficiently. - Track requests and manage onboarding/offboarding processes. - Coordinate equipment ordering and handle additional business guest management needs. - Provide support for ad-hoc requests. Essential Skills - Minimum 2 years of experience with program or administrative coordination, including scheduling, task tracking, follow-ups, and logistics coordination. - Minimum 2 years of experience with coordination tools, such as Excel, Outlook, Teams, calendaring, and SharePoint. - Minimum 2 years of experience with process and operations support, including documentation, status reporting, and maintaining logs or trackers. Additional Skills & Qualifications - Verbal and written communication skills, multi-tasking, customer service skills, and interpersonal skills. - Ability to work independently and manage one’s time effectively. - Ability to keep information organized and confidential. - Previous experience with Microsoft Word, Excel, and PowerPoint. - High school diploma or GED required. - 0-2 years of related experience required. - 2+ years of administrative or business support experience. - Experience supporting leaders in a fast-paced environment. - Proficiency with tools such as Outlook, Teams, Excel, and PowerPoint. - High discretion, organization, and follow-through. Work Environment This position offers the flexibility of remote work, with a preference for candidates located in the Pacific time zone. The role requires adaptable working hours, as long as coverage and responsiveness are maintained. The work schedule is Monday through Friday, 20 hours a week, with the possibility of extension until the next fiscal year. The supplier will provide a standard laptop and two monitors for the role. Job Type & LocationThis is a Contract position based out of Redmond, WA. Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 31, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.