• Provide oversight and continuous improvement of service management and operational processes across Managed Services • Provide operational oversight of service management platforms supporting Managed Services to ensure effective utilization, reliability, and alignment with delivery processes. • Strong hands-on experience with enterprise ITSM and monitoring platforms • Demonstrated ability to design, standardize, and improve operational processes across multiple teams. • Experience driving automation, workflow optimization, and tool integrations in a managed services environment. • Strong understanding of ITIL-based service management concepts (incident, Request, Change, Problem, SLAs). • Proven ability to translate business and operational requirements into scalable platform solutions. • Experience managing vendor relationships, licensing models, and cost controls. • Identify inefficiencies, bottlenecks, and handoff challenges impacting delivery velocity and customer outcomes. • Lead process improvement initiatives focused on reducing delivery delays, increasing automation effectiveness, and improving prioritization. • Create, improve, and maintain policies and procedures that support customer satisfaction and on-time delivery. • Educate and enforce adherence to process standards, methodologies, and governance frameworks. • Identify gaps in resources, skills, or processes that may impact service delivery and facilitate discussions to address them. • Excellent communication and stakeholder management skills, with the ability to influence across teams and leadership levels. • Strong analytical and reporting skills, with a focus on metrics-driven decision making.

Role Description As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers). Your Day: - Investigate and research details of an auto accident to determine the payer. - Make a high volume of outbound calls to patients, insurance company representatives, and attorneys. - Submit bills and proper documentation to the insurance company, ensuring maximized payments to our clients. - Determine follow-up steps and resubmit bills for additional payment if necessary. - Contribute to your team with various denial reports, audits, and overall support. Qualifications - Driven and highly motivated to be successful. - Desire to grow a career. - Working knowledge of Microsoft Office (Word, Excel, Outlook). - Technical proficiency to work on multiple computer screens and software applications simultaneously. - Ability to maintain strong performance in a fast-paced environment with productivity metrics. - Organizational skills while multi-tasking. - Critical thinking and problem-solving skills to find effective and efficient solutions. - Clear communication skills, both verbally and in writing. - Experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required). Requirements - A private, distraction-free environment to work from in your home. - On-Camera Presence: Being on camera is essential for building trust and collaboration. - A secure internet connection. - Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. - Workspace area must accommodate all workstation equipment and provide adequate surface area to be productive. - Must reside in the United States within specified states. Benefits - Paid training and incentive plans. - Medical, dental, vision, and life insurance benefits available from the first day of employment. - Excellent work/life balance. - Employee Resource Groups that build community and foster a culture of belonging and inclusion. - 401(k) contributions matched. - Career growth opportunities. - 12 paid holidays and generous paid time off. - Pay: $15/hr.

Role Description This role provides an incredible opportunity to engage with students and educators in the implementation of ST Math programs, aimed at enhancing mathematical understanding and problem-solving skills. By working closely with after-school initiatives, our ideal candidate will play a crucial role in fostering strong mathematical environments and supporting educators. This position requires a commitment to educational excellence and the drive to inspire both students and teachers through effective math instruction. Your impact will be felt across numerous learning environments, contributing to the academic growth of students across the board. - Visit sites 3-5 days per week from 3:00-6:00pm. - Support afterschool program sites in implementing ST Math and creating engaging math learning environments for students. - Collaborate with site leaders and program specialists to strengthen math learning and support program goals. - Monitor and analyze weekly ST Math data to track student engagement and progress across sites. - Provide guidance, resources, and recommendations to help site teams strengthen ST Math implementation and promote student perseverance. Qualifications - Passion for K–8 math education. - Experience supporting educators in implementing effective math instruction or digital learning tools. - Comfort in modeling lessons and instructional strategies to build student engagement. - Ability to collaborate with educators to review data and plan for student success. - Commitment to diversity, equity, and inclusion. Benefits - Part-time position approximately 15 hours per week. - Opportunity to work with over 1.3 million students and 100,000 teachers. - Involvement in meaningful after-school programs. - Flexible work schedule to accommodate educational commitments. - Support for professional growth and development in education. Company Description

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged. Ready to Scale a High-Performing Product Launch Engine? At Hadley Designs, we are rapidly scaling and are seeking an Operations Supervisor to lead and manage the effectiveness of our product launch engine. This role is critical to our growth, sitting at the intersection of cross-functional teams, systems, and leadership. You will ensure that priorities are clear, decisions are made efficiently, and execution remains on track as we continue to grow. In this role, you will be a key execution partner to our Chief Creative Officer (CCO) and work closely with functional leads across the organization to ensure that product launches happen on time, with precision, and in alignment with the company’s strategic objectives. If you thrive in a fast-paced, high-impact environment and have a passion for improving systems and processes, this is an exciting opportunity to make a tangible difference in how we launch products at Hadley Designs. About Hadley Designs Hadley Designs is a family-founded brand redefining early education through creativity and purpose. We design screen-free, beautifully crafted learning tools that help parents and teachers make learning fun, engaging, and meaningful for children. Every product is hand-drawn and teacher-designed, ensuring that we are creating experiences that foster confidence and connection. Our Mission: We design screen-free products that parents can trust to help their children learn, grow, and reach their full potential. Our products replace noise and distraction with connection, curiosity, and real learning. Our Vision: We will build the most trusted children’s brand in the world, shaping how families learn, connect, and grow. Our products will be so widely used and passed down that generations of children will grow up learning from them and choose them again for their own families. Role Overview As the Operations Supervisor, you will own the reliability, clarity, and execution of the product engine. You will lead the coordination of cross-functional teams to ensure that product launches happen on time, with high quality, and with clear communication across teams. The role requires strong judgment—knowing when to drive decisions independently, when to align stakeholders, and when to escalate issues with clear recommendations. This is not a task-only operations role. It requires the ability to proactively identify risks, resolve blockers, and implement process improvements that strengthen execution over time. Your Core Focus - Ownership of Product Launches: Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality. - Collaboration and Alignment: Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs. - Launch Readiness and Execution: Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations. - Process Improvement: Continuously identify opportunities for process improvements that increase efficiency and enhance execution. What You’ll Do - Operations Planning and Management: Own and manage operations plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule. - Team Coordination: Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers. - Documentation and Tools Management: Maintain and ensure the accuracy of operations management tools such as ClickUp, Airtable, and Box. - Leadership Communication: Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned. - Execution Leadership: Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications. How Success Is Measured - On-Time Product Launches: Launches consistently delivered on or ahead of schedule. - Launch Readiness: Ensuring all product initiatives are well-structured with minimal preventable errors at launch. - Project Visibility: High confidence in project visibility and data accuracy, ensuring leaders have real-time insights into the status of key initiatives. - Process Efficiency: Demonstrable improvements in process efficiency, leading to smoother launches over time.