• You proactively reach out to prospective customers by phone or email and engage them with our solutions. • You identify and qualify new ERP project opportunities and schedule appointments for our sales team. • You support marketing campaigns, events and webinars — from preparation through targeted follow-ups. • You ensure accurate CRM maintenance and make sure all data in the system is up to date and complete. • You monitor the market, analyze target groups and contribute ideas for new sales strategies. • You work closely with Sales and Marketing to jointly create the best possible value for our prospects.

ROLE: Gym Launch is on a mission to change the world through Gym Owners. We are looking for an experienced Sales Development Representative (SDR) to join our team and help us reach more Gym Owners. We are looking for a highly motivated, fast paced individual who is energized by talking with Gym Owners all day. This SDR is the gatekeeper between the lead and our closing team and is often the first impression a prospect will have of Gym Launch and therefore must be extremely personable, professional, and able to build rapport quickly. To excel in this role, you must be an excellent conversationalist, an attentive listener, have the ability to adapt quickly, and understand how to create interest in our service that leaves the prospect excited to learn more and the feeling that we can help them. RESPONSIBILITIES: - Establish, develop, and maintain positive business and customer relationships. - Monitor both your calendar and the business consultants. Confirm screening calls scheduled to each. - Monitor the pipeline of leads coming in and research the prospect before making outreach attempts (Sms, Email, calls, social media). - Consistently schedule qualified sales meetings for the BC team - Move all prospects to the proper stage of the pipeline via CRM throughout the day - Maintain a clear, up to date and accurate pipeline in relevant CRM - Follow up diligently and consistently with potential clients over extended periods of time - Document all interactions with all prospects and clients in the “notes” section of CRM - Educate prospects on our products from an expert perspective - Allow the Director of Sales to shadow calls or record calls to give feedback - Available most days from 8am- 5pm local time to take calls - Flexible to adjust hours to create maximum calendar coverage (ie. rotating into weekend or PM shafts) - Use both internal and external resources to maintain up to date knowledge of our products and industry - Collaborate with the Director of Sales to formulate ideas on how to best serve our clients - Be mindful of any emerging patterns of negative feedback from Gym Launch clients and report to the Director of Sales and GM - Collaborate with Director of Sales to ensure smooth transitions from prospect to qualified sales opportunity RESULTS: - 100% Call Confirmations to Inbound Calls - 100% Outreach to Apps not scheduled (call, sms, social media) - Set 90% of inbound calls booked to you to set to a BC - Set 20% of apps not scheduled that are level 3’s - Set minimum 20 Outbound appointments per month - 70% show rate of Inbound calls (to BC or SDR) - 80% show rate of sets to BC (inbound and organic combined) - Minimum of 50 outreach attempts per day (calls, emails, sms, social media) - All prospects are properly moved in CRM and information is documented on client details so sales team has proper expectations by EOD - All qualified prospects are consistently followed up with until they have met with a Business Consultant or opted out of contact - Sales stats sheet is updated at the end of each working shift by 9pm EST - There is an effective line of communication between the SDRs, SDR Team Lead (if applicable), and the Director of Sales and BCs in which all necessary information is communicated in a timely manner - SDRs remains well versed in the latest Gym Launch product offerings through continued education/trainings - All internal communication cycles are properly followed REQUIREMENTS: - Efficient with Facebook and general social media platforms - Exceptional over the phone / FB / video conference (this is a requirement) - Experience with business to business (B2B) sales (1-2+ years) - Excellent communication skills - Must be great at presenting - Excellent at building rapport

Division or Field Office: Casualty Claims Division Department of Position: Zones Dept Work from: Raleigh Branch Office- Remote Salary Range: $44,936.00 - $71,781.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Under close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures. he selected candidate will reside within 50 miles of the Raleigh Branch office and will work from home. • Weekday evening shifts and/or Saturday shifts will be required based on business and service level needs. • The selected candidate will be required to obtain appropriate licensing within 45 days. • All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIE's requirement of 50 mbps download and 10 mbps upload. Duties and Responsibilities - Investigates and adjudicates claims within designated authority, ensuring compliance with appropriate statutory laws. Verifies coverage, establishes and maintains reserves, secures recorded statements, drafts and processes correspondence, reports and records. Obtains additional information as required to determine liability. Documents claim files and facilitates processing of claims in collaboration with other departments. Assigns outside experts when necessary to assist in investigation and in support of potential recovery. - Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations. - Evaluates and negotiates claims, recognizes subrogation opportunities, and initiates action. Sets up and/or issues payment using ERIE’s approved payment methods for settlement; or declines payment within designated authority. - Responds to inquiries from Policyholders, Agents, insurance carriers, claimants, assigned experts and others. - Learns and maintains knowledge of liability laws for each state. Learns and maintains knowledge of motor vehicle codes. - Learns and maintains knowledge of no fault/medical management/FPB laws for each state, including recognition of bodily injury claims. - With supervisor guidance, responds to intercompany arbitration applications. Files contentions and supporting documents on behalf of the insured/driver. - Conducts research, attends industry-related training programs and other training sessions to stay current on policy changes, interpretation, or new legislation. - Provides support for property claims during periods of heavy volume. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Self-Development - Collaborates - Cultivates Innovation - Instills Trust - Decision Quality - Values Diversity - Nimble Learning - Customer Focus - Optimizes Work Processes (IC) - Ensures Accountability - Detail Orientation - Information Management Skills - Job-Specific Knowledge Qualifications Minimum Educational and Experience Requirements - High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required. - Bachelor’s or Associate’s degree preferred. Designations and/or Licenses - Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred. - Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants. Physical Requirements - Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%) - Climbing/accessing heights; Rarely - Ability to move over 50 lbs using lifting aide equipment; Rarely - Driving; Never - Lifting/Moving 0-20 lbs; Rarely - Lifting/Moving 20-50 lbs; Rarely - Pushing/Pulling/moving objects, equipment with wheels; Rarely

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: DuBois Chemicals is looking for a high performing Service Representative to support a territory with excellent upside growth potential. Responsible for providing solutions to our fleet wash, surface treatment and industrial customers by focusing on lowering their total operating costs and consistently exceeding their expectations using our diverse product lines and multiple channels to the market. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. Our scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect. KEY RESPONSIBILITIES: - Effective technical service to support product application at customer’s sites and create superior account satisfaction and retention. - Manage multiple customers across given geography that utilize a variety of product lines. - Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction. - Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service. - Ability to report, document communicate findings, abnormal conditions and offer recommendations. - Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes. - Effectively communicate and collaborate with team members, as well as other cross functional support employees. - Learn and assist with DuBois eTools, System Surveys and Cost Calculators. - Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service. - Travel to assigned customers to conduct service audits. - Must be able to perform the essential functions of this position with or without reasonable accommodations. MINIMUM QUALIFICATIONS: - 2+ years of mechanical, chemical, or industrial experience. - Mechanical Aptitude in electrical and pipefitting preferred. - Strong time management skills with attention to detail. - Ability to understand the products and services offered by the company. - Excellent oral and written communication skills. - Proficient in performing technical/mechanical on-site testing. - Ability to adjust to various customer needs and situations. - Ability to work independently with minimal supervision. - Proficient in Microsoft Products, Customer Relationship Management (CRM), and other analytical tools. - Ability to travel up to 25% including overnight travel. DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.