Dubois Chemicals

Role Description DuBois Chemicals is seeking a full-time Applications Specialist to assist the sales efforts of our commercial business units with excellent upside growth potential. Responsible for supporting our sales and service teams to generate new business, identify new application opportunities and retain customer accounts. Includes additional responsibilities to communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid new and organic sales growth. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. Key Responsibilities - Provide expert level knowledge in the application fields of food & beverage. - Collaborate with commercial business units and key account teams to accelerate the sales cycle, as well as retain accounts. - Provide value added benefit to customers utilizing expert knowledge to offer solutions to their problems. - Identify, diagnose, and resolve technical issues related to the application of products and services. - Accountable for the profitable growth within the business units or portfolios assigned. - Responsible for providing customer technical interface during account acquisition, account retention, product development and technical training. - Align with Research and Development (R&D) and Marketing teams in identifying products/systems to satisfy customers while staying up to date on new technologies and trends in the field. - Collaborate with Marketing/R&D Teams to develop training materials specific to the segment. - Create and maintain documentation, such as user manuals, technical specifications and provide training to users. - Contribute to the development and implementation of technical strategies and plans working with cross-functional teams. - Travel to current and prospective customers to develop relationships, collaborate with sales/service teams, retain accounts and grow sales. - Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications - 5+ years’ experience with chemical applications, industrial manufacturing, chemical engineering, or sales in these areas. - Proven ability to build/maintain customer relationships at various levels within the customer’s organization. - Strong consultation, negotiation, problem-resolution, and interpersonal skills. - Excellent oral and written communications skills. - Effectively collaborate with team members and departments across the organization. - Strong organizational and time management skills with attention to detail. - Ability to work independently with minimal supervision. - Ability to gain trust quickly and communicate with tact; a persuasive negotiator able to achieve consensus among differing opinions. - Ability to build and maintain working relationships with all internal business units. - Proficient in Microsoft Office. - Ability to travel up to 50% including overnight travel. Education Qualifications - Bachelor’s degree in chemistry. Engineering, metallurgy, or Applied Sciences is preferred. - Involvement with Manufacturing Associations aligned with the preferred field of expertise. Company Description DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

Role Description DuBois Chemicals is seeking a full-time Technical Specialist to assist the sales team in a territory with excellent upside growth potential. Responsible for assisting sales and service teams to retain customer accounts and generate new business. Includes additional responsibilities to communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid new and organic sales growth. Demonstrate the company’s core competencies of: - Communication - Customer focus - Innovation - Integrity & ethics - Lean & safety - Passion to succeed Key Responsibilities: - Provide expert level knowledge in the field of Pulp and Paper Technologies. - Collaborate with regional sales and service teams to accelerate the sales cycle, as well as retain accounts. - Provide value added benefit to customers utilizing expert knowledge to offer solutions to their problems. - Identify, diagnose, and resolve technical issues related to the application of products and services. - Accountable for the profitable growth within the assigned region within a specific segment. - Responsible for providing customer technical interface, account acquisition, account retention, product development and technical training. - Align with Research and Development (R&D) and Marketing teams in identifying products/systems to satisfy customers while staying up to date on new technologies and trends in the field. - Collaborate with Marketing/R&D Teams to develop training materials specific to the segment. - Create and maintain documentation, such as user manuals, technical specifications and provide training to users. - Contribute to the development and implementation of technical strategies and plans working with cross-functional teams. - Travel to current and prospective customers to develop relationships, collaborate with sales/service teams, retain accounts and grow sales. - Must be able to perform the essential functions of this position with or without reasonable accommodations. Qualifications - 10+ years’ experience with chemical manufacturing, chemical applications, engineering, or sales. - Proven ability to build/maintain customer relationships at various levels within the customer’s organization. - Strong consultation, negotiation, problem-resolution, and interpersonal skills. - Excellent oral and written communications skills. - Effectively collaborate with team members and departments across the organization. - Strong organizational and time management skills with attention to detail. - Strong leadership, communication (oral and written), and interpersonal skills. - Ability to work independently with minimal supervision. - Ability to gain trust quickly and communicate with tact; a persuasive negotiator able to achieve consensus among differing opinions. - Ability to build and maintain working relationships with all internal business units. - Proficient in Microsoft Office. - Ability to travel up to 50% including overnight travel. Education Qualifications - Bachelor’s degree in business administration, chemistry, engineering, or Paper Sciences is preferred. - Involvement with Manufacturing Associations aligned with the preferred field of expertise.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. DUTIES & RESPONSIBILITIES - Possession of expertise-level knowledge in the field of Industrial Wastewater Treatment - Industrial Wastewater Treatment Technical Specialist is a professional responsible for designing, implementing, optimizing, and maintaining wastewater treatment systems in industrial settings. Their main goal is to ensure that water discharged from industrial processes meets regulatory and environmental standards. - Coordinate support of regional sales and service teams with the Business Director Industrial Products to accelerate the sales cycle as well as provide expert technical expertise for account retention. - Technical Support & Training: Provide guidance to sales and customer personnel on system operation, safety procedures, and new technologies. - Apply experience, product and systems knowledge to provide value-added benefits to customers. - Keep accurate and updated entries and notes in the DCRM database and provide Dubois Analytics reports detailing test results and required actions. - Responsible for the regional profitable growth assigned to your geography. - Travel as necessary to customer locations. Travel is expected to be up to 50% - This position is both a technical support and a customer-facing role. Customer technical interface, account acquisition, account retention, product development and technical training are key responsibilities. - Aligned with R&D and Marketing teams in identifying products/systems to satisfy customer needs. - Works with Marketing/R&D Teams to develop training materials specific to the segment. - Professional and timely communication to both customers and field sales. Key Responsibilities for Support of Sales: · System Design & Implementation: Develop treatment processes tailored to specific industrial waste streams (e.g., from chemical plants, food processing facilities, or manufacturing units). · Regulatory Compliance: Ensure that treated wastewater meets all applicable environmental regulations. · Process Optimization: Monitor and improve treatment efficiency by adjusting chemical dosing, flow rates, and equipment operation to reduce costs and environmental impact. · Troubleshooting & Maintenance: Diagnose issues with treatment systems (e.g., mechanical failures, biological imbalances) and coordinate repairs or upgrades. · Data Analysis & Reporting: Collect and analyze water quality data, and generate reports for internal use and regulatory agencies. QUALIFICATIONS - 10+ years’ experience in applicable engineering, applications or sales - Proven Skills in Designing and Applying Wastewater programs for control of FOG’s, Metals, - Proven ability to build/maintain customer relationships at various levels within the customer’s organization - Strong consultation, negotiation, problem-resolution and interpersonal skills - Excellent oral and written communication skills - Strong organization and time management skills with an attention to detail - Must possess a valid driver’s license and clean driving record - Involvement with Manufacturing Associations aligned with field of expertise preferred - Proficient in Microsoft Office - Ability to work independently with minimal supervision - Ability to travel up to 75% EDUCATION REQUREMENTS · Bachelor’s degree in Chemistry, Engineering, Metallurgy, or Applied Sciences Preferred · Master’s degree or PhD desirable for future career development DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: Enterprise Account Director leads strategic relationships with DuBois Chemicals’ most complex and high-value corporate customers. Acting as the primary corporate-level contact, this role ensures customer satisfaction, retention, and growth across their full portfolio. Responsible to drive deeper engagement, identify expansion opportunities, and foster long-term partnerships with customers committed to collaboration and innovation. Internally, the role connects with cross-functional teams—Sales, Technical, Operations, and Leadership—to deliver seamless customer experiences. Success requires effective communication, strategic thinking, and organizational excellence. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. KEY RESPONSIBILITIES: - Strategic Account Management – Own, protect, and develop relationships that ensure alignment with customer and DuBois strategic objectives. - Account Planning and Forecasting – Create and own the strategic vision with a plan for execution. - Growth and Expansion – Identify and pursue opportunities to expand DuBois total portfolio footprint. - Cross-Functional Leadership – Collaborate with internal teams (sales, technical, operations, finance, marketing, etc.) to deliver integrated solutions and resolve escalations. - Customer Advocacy – Serve as the customer voice internally. - Solution Selling and Negotiations – Lead consultative sales efforts, positioning DuBois full portfolio to mee the customers challenges and negotiate contract deals that provide long term protection. - Market Intelligence – Stay informed on industry trends, customer developments, & competitive activity. - Must be able to perform the essential functions with or without accommodations. MINIMUM QUALIFICATIONS: - 7+ years of experience in enterprise or strategic account management, preferably in chemicals, manufacturing, or industrial B2B (Business-to-Business) environments. - Proven track record of growing complex accounts and managing multi-site relationships. - Strong business acumen, consultative selling skills, communication (oral and written), negotiation, & presentation abilities. - Demonstrated success in cross-functional collaboration and internal leadership. - Proficiency in CRM (Customer Relationship Management) tools (Microsoft Dynamics 365 preferred). - Strong understanding of market dynamics, competitor activities, and customer needs. - Ability to analyze market data and develop effective growth strategies. EDUCATION QUALIFICATIONS: - Bachelor’s degree in Business, Chemistry, Engineering, or related field required. - MBA or advanced degree preferred. DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: DuBois Chemicals is looking for a high performing Service Representative to support a territory with excellent upside growth potential. Responsible for providing solutions to our fleet wash, surface treatment and industrial customers by focusing on lowering their total operating costs and consistently exceeding their expectations using our diverse product lines and multiple channels to the market. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. Our scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect. KEY RESPONSIBILITIES: - Effective technical service to support product application at customer’s sites and create superior account satisfaction and retention. - Manage multiple customers across given geography that utilize a variety of product lines. - Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction. - Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service. - Ability to report, document communicate findings, abnormal conditions and offer recommendations. - Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes. - Effectively communicate and collaborate with team members, as well as other cross functional support employees. - Learn and assist with DuBois eTools, System Surveys and Cost Calculators. - Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service. - Travel to assigned customers to conduct service audits. - Must be able to perform the essential functions of this position with or without reasonable accommodations. MINIMUM QUALIFICATIONS: - 2+ years of mechanical, chemical, or industrial experience. - Mechanical Aptitude in electrical and pipefitting preferred. - Strong time management skills with attention to detail. - Ability to understand the products and services offered by the company. - Excellent oral and written communication skills. - Proficient in performing technical/mechanical on-site testing. - Ability to adjust to various customer needs and situations. - Ability to work independently with minimal supervision. - Proficient in Microsoft Products, Customer Relationship Management (CRM), and other analytical tools. - Ability to travel up to 25% including overnight travel. DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.