Erie Insurance

Role Description Drives the transformation of ERIE’s Business Agility to enable our ability to respond to change, learn and pivot, and deliver with speed in a competitive market. Manages a team to implement changes that will impact a significant number of stakeholders across the organization and present challenges in complexity or deadlines. Partners with management to develop a strategy to set and achieve the team’s goals as an enabler to the Enterprise Agility Goals. Duties and Responsibilities - Manages overall operations of designated area of authority. - Interviews, hires, trains and directs personnel. - Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required. - Ensures effective prioritization of the team’s work. - Identifies, removes and/or escalates impediments that hinder the team from reaching their goals. - Applies a flexible approach that enables the team to rapidly respond to changes. - Collaborates with management, program leaders and product teams to implement, scale, and continuously improve agile practices. - Builds a strategic, milestone-based plan for business agility transformation and implements measures to track progress. - Provides thought leadership and expertise on agile best practices. - Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders. - Establishes a collaborative partnership and community of practice with other agile coaches and practitioners across the organization. - Facilitates forums to improve methodologies and practices progressing ERIE’s agile practices. - Contributes to the development and management of an agile education and training program. - Presents to leaders, peers, and staff with eloquence and authenticity. - May provide practice, discipline and technical guidance; develops and maintains relationships with other practice owners and discipline leads. Qualifications - Bachelor degree in business, finance, management information systems, project management, or related field and eight years of related experience required; or - Associate degree in a technical field, plus ten years of related experience; or - High School Diploma plus twelve years of related experience required. - In-depth knowledge of Agile techniques, Lean-Agile practices and Design Thinking practices and tools, required. - Management experience preferred. Requirements - Climbing/accessing heights; Rarely - Driving; Rarely - Lifting/Moving 0-20 lbs; Occasional (<20%) - Lifting/Moving 20-50 lbs; Rarely - Ability to move over 50 lbs using lifting aide equipment; Rarely - Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) Benefits - Premier health, prescription, dental, and vision benefits for you and your dependents. - Coverage begins your first day of work. - Low contributions to medical and prescription premiums. - We currently pay up to 97% of employees’ monthly premium costs. - Pension - one of only 13 Fortune 500 companies to offer a traditional pension plan. - 401(k) with up to 4% contribution match. - Paid time off including vacation, personal days, sick days, bereavement days and parental leave. - Career development including a tuition reimbursement program for higher education and industry designations. - Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Role Description Exercises independent discretion and judgment in handling highly complex and/or high exposure commercial liability, commercial litigation, and non-litigated claims. The ideal candidate will reside anywhere in the Erie Footprint (WI, IL, IN, OH, PA, TN, KY, VA, WV, MD, NC, NY) and will service Pennsylvania & New York litigation. Salary grade will be based on where the candidate lives. Duties and Responsibilities - Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies. - Selects, engages, and collaborates with defense counsel in the handling of lawsuits. - Manages litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines. - Complies with and directs defense counsels' utilization of Outside Counsel Guidelines. - Responds to claim complaints and inquiries. - Trains and mentors. - Documents claim files. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident. Capabilities - Self-Development - Collaborates - Detail Orientation - Cultivates Innovation - Instills Trust - Decision Quality - Information Management Skills - Values Diversity - Nimble Learning - Job-Specific Knowledge - Customer Focus - Optimizes Work Processes (IC) - Ensures Accountability Qualifications - Bachelor’s degree and 6 years of claim handling or related experience required, or; - Associate degree and 8 years of claim handling or related experience required; or - High school diploma or GED and 10 years of claim handling or related experience required. Additional Experience - Strong knowledge and experience in tort/contract law and complex/high exposure commercial claims handling required. - Litigation claim handling experience preferred. Designations and/or Licenses - Completion of Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), Senior Claim's Law Associate (SCLA), or Certified Insurance Counselor (CIC) designations preferred. - Appropriate license as required by state. - Valid driver’s license and good driving record required. Physical Requirements - Climbing/accessing heights; Rarely - Driving; Often (20-50%) - Lifting/Moving 0-20 lbs; Occasional (<20%) - Lifting/Moving 20-50 lbs; Occasional (<20%) - Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) Benefits - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off including paid vacation, personal days, sick days, bereavement days, and parental leave. - Career development including a tuition reimbursement program for higher education and industry designations. - Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $55,261.00 - $88,274.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote, work from home position in Virginia - The selected candidate will ideally live in Dinwiddie, Mecklenburg, Brunswick, Nottoway, Greensville, Prince Edward, Amelia, Chesterfield County and/or surrounding areas - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $60,677.00 - $96,925.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required. - This is a remote, work from home position in Virginia - The selected candidate will ideally live in New Kent, Hampton, Williamsburg and Newport News and/or surrounding areas - The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation. - Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary. - Documents claim files and submits report for closure. - Recognizes subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required. - Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation. - Assists in training of new claims adjusters. - Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident. Competencies - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Instills Trust - Job-Specific Knowledge - Optimizes Work Processes - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and five years of claims handling experience, or equivalent required; or - Bachelor’s Degree and two years of claims handling experience, or equivalent required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to obtain and maintain any required licenses. - Successful completion of Associate in Claims (AIC) program preferred. - Valid driver's license and good driving record required. #LIKS1 Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Moderate (30-40%) - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $74,996.00 - $119,798.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required. - This is a remote, work from home position in Virginia - The selected candidate will ideally live in Fairfax County and/or surrounding areas - The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation. - Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary. - Documents claim files and submits report for closure. - Recognizes subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required. - Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation. - Assists in training of new claims adjusters. - Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Instills Trust - Job-Specific Knowledge - Optimizes Work Processes (IC) - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and five years of claims handling experience, or equivalent required; or - Bachelor’s Degree and two years of claims handling experience, or equivalent required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to obtain and maintain any required licenses. - Successful completion of Associate in Claims (AIC) program preferred. - Valid driver's license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Moderate (30-40%) - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote, work from home position in Pennsylvania - The selected candidate will ideally live in Potter, Tioga, Bradford, Sullivan, Lycoming, Clinton, Centre, Union, Montour, Columbia, Northumberland, Snyder, or Mifflin County, and/or surrounding areas - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote, work from home position in Pennsylvania - The selected candidate will ideally live in Luzerne, Lackawanna, Carbon, Monroe, Wyoming, Pike County, and/or surrounding areas. - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Home within territory listed Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - There are multiple openings. - This is a remote, work from home position in Pennsylvania - The selected candidate will ideally live and work in Erie County or the close surrounding areas. - A company car and equipment to work from home will be provided - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Duties and Responsibilities (cont'd if applicable) The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Home within territory listed Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote, work from home position in Pennsylvania - This position will handle claims around the New Kensington area. - The selected candidate will ideally live in NW Westmoreland, NE Allegheny, Southern Armstrong, or Southern Butler County. - A company car and equipment to work from home will be provided. - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Duties and Responsibilities (cont'd if applicable) The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Home within territory listed Salary Range: $59,186.00 - $94,543.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote/work from home (within the listed territory) position. - The successful candidate will ideally reside in Syracuse, NY or the close surrounding areas - A company car and equipment to work from home will be provided - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Duties and Responsibilities (cont'd if applicable) The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)