Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! We’re looking for a Multimedia expert to join Iterable’s brand and content marketing team. In this role, you’ll help shape how our story shows up across video, audio, and motion—bringing together strategy, creativity, and strong execution to build multimedia experiences that resonate. You’ll bring a systems mindset to the work, finding smarter ways to produce, edit, and scale content using thoughtful processes, collaboration, and AI-enabled tools. From product videos and customer demos to social clips and event storytelling, you’ll create content that helps people understand what Iterable does and why it matters. You’ll also help lead brand shoots, motion graphics, and event coverage that capture the energy of the Iterable community and translate it into compelling visual storytelling across channels. If you’re a multidisciplinary creator who loves both the craft and the strategy behind great content, this role offers the chance to build, experiment, and elevate how Iterable shows up in the world. How you will make an impact: - Lead multimedia production across video, motion, podcast, and live events—from concept to final cut - Translate complex product concepts into clear, compelling visual storytelling that simplifies ideas, humanizes technology, and inspires action - Build AI-enabled workflows where they make sense to streamline ideation, production, and consistency without compromising craft. - Design and evangelize scalable systems that improve collaboration and process adoption on multimedia projects - Raise the bar for Iterable’s visual storytelling across motion graphics, product animations, GIFs, and brand video - Own and grow Iterable’s presence across YouTube, Vimeo, and Spotify, optimizing for discoverability and engagement - Launch and scale podcast and audio formats that extend Iterable’s voice and thought leadership - Partner with marketing and product leaders to transform complex narratives into polished, audience-driven stories that shape perception and drive adoption - Capture the energy of key events (internal and external) through highlight reels, keynote cuts, and behind-the-scenes storytelling - Draw insights from performance metrics, using data to refine creative approaches and strengthen cross-channel output We are looking for people who have: - 5–8 years of experience in multimedia production, content creation, or creative direction within a brand, agency, or SaaS environment - Expertise with industry platforms such as Adobe Premiere Pro, After Effects, Photoshop, Illustrator, and familiarity with AI-assisted creative tools and workflows - Strong understanding of marketing and brand storytelling, with the ability to translate strategy into visual narratives - Experience managing both individual and cross‑functional projects, balancing creative direction with operational execution - The ability to collaborate seamlessly with Marketing, Product, Sales, Engineering, and Communications teams to scale brand consistency and content impact - Curiosity for applying AI, automation, and new production models to creative work - A portfolio or reel that demonstrates storytelling range, technical mastery, and creative precision Bonus points: - Experience writing short-form and long-form assets - Experience in the email marketing and/or marketing automation industries - Basic industry knowledge of SaaS, APIs, and data analytics Perks & Benefits: - Paid parental leave - Competitive salaries, meaningful equity, & 401(k) plan - Medical, dental, vision, & life insurance - Community Impact Days - Fertility & Adoption Assistance - Paid Sabbatical - Flexible PTO - Monthly Employee Wellness allowance - Monthly Professional Development allowance - Pre-tax commuter benefits - Complete laptop workstation The US base salary range for this position at the start of employment is $113,500 - $180,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: - Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. - Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). - Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: - Official Iterable website, Careers page: https://iterable.com/careers/ - Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.