Job Closed

This listing is no longer active.

Wheel

The virtual care platform for delivering consumer-centric care

Marketplace Operations Associate

OperationsOperationsContractRemoteMid LevelTeam 201-500Since 2018H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

70 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglishTableau

Job Description

Marketplace Operations Associate

Wheel

• Own weekly clinician scheduling performance, with a clear mandate to increase available hours across our existing clinician network • Proactively collect, validate, and expand clinician availability by working directly with providers to align schedules with marketplace demand • Identify underutilized or low-earning clinicians and execute targeted outreach to increase activation, engagement, and earning opportunities • Track and analyze availability, utilization, adherence, and earnings trends to identify performance gaps and opportunities for improvement • Translate capacity guidance into executable schedules while balancing clinician experience with operational performance • Refine scheduling workflows and operating practices based on real-world performance data • Partner with Marketplace leadership to drive focused initiatives that expand clinician participation and overall network capacity • Identify trends in clinician performance and quality, and partner with Clinician Success Leads to drive targeted feedback and remediation, while coordinating with Provider Operations to support clinician activation and readiness against shared goals. • Manage day-of and short-term scheduling adjustments, including callouts, coverage shifts, and real-time changes • Build trusted relationships with clinicians to improve responsiveness, reliability, and long-term engagement • Contribute to the implementation of scheduling tools and automation initiatives to support scalability • Support clinician pay operations and related administrative workflows as part of cross-functional operational coverage

Job Requirements

  • 2–4 years of experience in consulting, operations, tech, workforce operations or a high-growth environment where you owned measurable outcomes
  • Demonstrated track record of taking ambiguous problems and driving results independently
  • Highly analytical and data-oriented - comfortable working in spreadsheets daily and using metrics to guide action
  • Experience building reports or dashboards using spreadsheets and/or BI tools (e.g., Looker, Tableau, etc.) to track performance and identify trends
  • Proactive and persistent - you don’t wait for direction; you identify gaps and move
  • Strong communicator who is comfortable engaging clinicians directly and influencing behavior
  • Comfortable operating in fast-moving, high-accountability environments
  • Organized and detail-oriented without losing sight of performance impact
  • Excited by building process from scratch and improving systems over time
  • Experience working with contingent, contractor, or hybrid workforces
  • Experience working with agentic workflows, automation, Claude Code, with interest in applying them to operational efficiency
  • Exposure to healthcare, telehealth, marketplace, or marketplace models
  • Experience managing real-time operational workflows
  • Experience working alongside forecasting or capacity planning functions
  • Experience using workforce scheduling or real-time management tools (e.g., Calabrio, Planbase, or similar platforms)

Benefits

  • Wheel is committed to equal employment opportunities for all team members.
  • Every decision we make regarding employment is solely based on merit, competence, and performance.
  • We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
  • Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed.
  • At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

Related Categories

Related Job Pages

More Operations Jobs

Center for Autism and Related Disorders logo

Associate Supervisor PT

Center for Autism and Related Disorders

The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. CARD is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.

Operations70 days ago
Full TimeRemoteTeam 1,001-5,000

ORGANIZATION The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success. Remote Location - CA Sacramento, California 95834 POSITION OVERVIEW: The Associate Supervisor will supervise a treatment team of technicians in the process of setting up/maintaining ABA programs. Associate Supervisors supervise the treatment team assigned to each patients’ case to help ensure that CARD provides top-quality patient service. The Associate Supervisor will complete patient reports and other supervisory responsibilities as is appropriate and necessary based on the patient service contract. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Represent CARD policy enthusiastically - Implement and represent CARD policy enthusiastically - Represent CARD professionally and ethically to internal and external stakeholders - Lead, supervise, and mentor treatment teams of technicians - Manage patient services based on CARD policies & procedures - Set and achieve performance goals with patient, patient guardian, and treatment teams - Prepare and review quarterly performance evaluations of treatment team, including recommendations as to advancement or other changes in status - Hold quarterly coaching sessions for treatment team - Handle treatment team complaints and grievances - Assist with training of staff - Determine techniques to be used in implementation of terms of any treatment contracts CARD has with outside agencies - Ensure 100% contract fulfillment for assigned patients - Ensure that all supervision hours are at 100% contract fulfillment - Maintain a minimum of 16-24 patients - Maintain medical updates for each patient while tracking this information in the SKILLS database - Conduct program design functions during regularly scheduled patient meetings - Learn and help implement CARD treatment models such as the CARD Curriculum© - Help complete all patient SKILLS assessments - Ensure patient treatment plans are maintained on the SKILLS database - Maintain patient behavior intervention plans on SKILLS - Oversee and maintain accurate and organized patient notes, data, and reports for internal and external stakeholders - Prepare for and attend patient educational meetings (Individual Education Plan meetings, IPPs, IFSP, ARC) and develop treatment recommendations - Train patients’ guardians and family members on treatment techniques; maintain positive working relationship with patients’ family; respond to guardian questions in timely and professional manner - Track and report time spent in direct contact with patients and time spent preparing documents, reports, and other materials related to patients - Work cooperatively and courteously with internal staff and outside stakeholders including school personnel/administration, outside service providers, regional center personnel, and other agency personnel - Respond to all corporate requests in a timely manner or by specified deadline - Maintain patient privacy in accordance with CARD policy - Minimize cancellations of scheduled sessions - Attend required seminars and meetings REQUIREMENTS: - Achieve CARD’s highest Technician position and demonstrate excellence in patient treatment - Minimum of two years of experience providing Applied Behavior Analysis treatment to children with autism - Bachelor’s degree from an accredited college or university in Psychology, Behavior Analysis, or related field - BCBA certification required - Completed CARD Technician exams and received passing scores on all related written and field tests KNOWLEDGE, SKILLS, AND ABILITIES: - Proficiency with Microsoft office (Word, Excel, PowerPoint) - Demonstrated knowledge of ABA treatment techniques and treatment program designs for children of varying skill levels - Proven people-management skills - Excellent verbal and written communication skills - Excellent administrative skills - Key Characteristics: Professional, organized, creative, motivating, goal-driven - Must abide by BACB guidelines, rules, and regulations - English proficiency, both verbal and written, is required - Willingness to travel WORK ENVIRONMENT: - Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and/or overnight travel. Mode of transportation for travel typically will include automobile and plane. PHYSICAL REQUIREMENTS: - Be able to work with patients who are seated on the floor, in small chairs, or other home, school, community and clinic environments - Move frequently throughout the therapeutic setting to gather materials, anticipate, and respond to the movement of a patient, and/or provide instruction in a variety of settings, such as school, playground, clinic, or community locations - Constantly position oneself to participate and respond to the movements and behaviors of patients, including but not limited to bending to assist a patient, kneeling/crouching to teach a play skill, hurrying to block an open doorway, or reaching to prevent a patient from entering a traffic congested street - Be able to utilize continuous visual tracking to monitor the movement of patients, as well as the items and circumstances in the surrounding environment - Occasionally move to evade aggressive behaviors and/or physically block attempts to aggress towards others, including self-injurious behaviors (aggression towards self). Responding to behaviors may occasionally require bearing weight of a patient who is leaning, pushing, etc. - Frequently teach patients to use vocal speech. Must be able to articulate sound and model speaking clearly, as well as listen to and shape vocal communication of patients - Occasionally use modeling to teach gross motor skills, such as climbing or jumping, and fine motor skills such as clapping or opening a container - Work in both indoor and outdoor settings as they relate to the patient’s natural environment, which may include being outdoors in a variety of weather conditions (e.g., community skills, recess in a school setting, etc.) - Be able to lift up to at least 30 lbs. while assisting patients, as some patients may weigh more and require full physical assistance to ensure their safety and the safety of others in their environment. Click to access EEOC Workplace Poster Click to access IER Right to Work Poster and E-Verify

United States
Cotiviti logo

Development Operations Engineer

Cotiviti

Enabling a high-quality and viable healthcare system

Operations70 days ago
Full TimeRemoteTeam 5,001-10,000H1B Sponsor

Overview The DevOps Engineer is the primary owner of the build, test, and release (CI/CD) pipeline process in development and production infrastructures. They are responsible for automating software build plans, deploying software to all application environments, and continuously improving release processes using an array of tools. Responsibilities - Work with project teams to employ best practices in source control, continuous integration and delivery, automated test execution and release management to all development and production environments. - Work closely with QA to ensure production software is up to organization standards. - Work with Developers, SysAdmin’s and DBA’s to diagnose issues with deployed components. - Support production applications to maintain uptime and performance SOA’s and metrics. - Complete all responsibilities as outlined in the annual performance review and/or goal setting. - Complete all special projects and other duties as assigned. - Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications - Bachelor’s degree in computer science, MIS, engineering, or related work experience required. - 3+ years of experience in a mixed OS server environment with skills in Microsoft Windows Server and Linux. - 5 years of IT operations experience required. - Red Hat Linux experience is a plus. - Experience deploying Server configurations and Java and .Net packages to systems using scripts, RPMs, Salt, Octopus, NuGet, Helm. - Some experience with Configuration-as-Code and Infrastructure-as-Code tools required. - Fluent in PowerShell, Python, or Bash. - Experience with IIS, MVC, ASP.Net application servers is a plus. - Experience with Apache, Tomcat, JBoss, Java, JVM, web applications administration, and load balancing technologies are a plus. - Java and C# programming experience is a plus. - Experience with Bamboo. - Experience with AWS and Azure is a plus. - Experience with Kubernetes and Docker containers is a plus. - Willingness to participate in an on-call rotation and work early, late, or on weekends as projects demand is required. - Experience working in an Agile environment preferred. - Familiarity with ITIL processes. Mental Requirements: - Analytical mindset with a strong problem-solving ability to diagnose and resolve complex issues in development and production environments. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. - Demonstrated ability to mediate and resolve conflicts between teams using strong emotional intelligence, active listening, and effective communication skills. - Ability to meet tight deadlines through exceptional short- and long-term planning, prioritization, and organizational skills. Physical Requirements and Working Conditions: - Remaining in a stationary position, often standing or sitting for prolonged periods. - Communicating with others to exchange information. - Repeating motions that may include the wrists, hands, and/or fingers. - Assessing the accuracy, neatness, and thoroughness of the work assigned. - No adverse environmental conditions expected. - Must be able to provide a dedicated, secure work area. - Must be able to provide high-speed internet access/connectivity and office setup and maintenance. Base compensation ranges from $90,000 to $125,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Date of Posting: 12/03/2025. We anticipate that the application window will close on 02/03/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. Since this job will be based remotely, all interviews will be conducted virtually. #LI-REMOTE #LI-AK1 #junior

United States
$90K - $125K / year
Job Closed
Full TimeRemoteTeam 10,001

Salary Range: $35,000 - $45,000 Job Posting End Date: April 2nd 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? • Effective communication skills, including the ability to interact with customers, providers, and internal stakeholders, including strong telephone communication skills. • Strong organizational skills with attention to detail and accuracy. • Proficient with Microsoft Office Suite, and ability to quickly learn internal systems and databases. • Ability to prioritize multiple tasks, and resolve routine issues under general supervision. Education & Experience Required - High School Diploma or Equivalent - 1+ years of administrative, operations support or experience. Or an equivalent combination of education and experience Education & Experience Preferred - Experience in healthcare, insurance, or claims processing environment. Principal Duties & Responsibilities • Maintain accurate departmental and case records; set up incoming request to support teamspecific functions. • Review files for accuracy, initiate follow-up communications to obtain outstanding documentation, and forward completed files for further processing. • Input case documentation into internal systems, performing verification checks for accuracy, consistency, and completeness. • Performs general clerical and office support tasks, such as document reproduction, preparation, organizing, and archiving. • Compile data, maintain related files and provide administrative support to the assigned team/department. • Complete searches and process undeliverable mail, including uploading and tracking relevant documentation. • Handles standard inquiries, resolve issues, and provide follow-up to ensure completion. • Process and reconcile expenses, prepare reports, identify discrepancies, and maintain various databases, if applicable. • Develop and maintain a strong working knowledge of departmental systems, administrative procedures, vendor requirements, and workflow protocols. • Performs other related duties as required. Total Rewards The salary range for this job is $35,000 to $45,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

United States
$35K - $45K / year
Job Closed
Judi Health logo

Analyst, Pharmacy Financial Operations

Judi Health

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Operations70 days ago
Full TimeRemoteTeam 501-1,000

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: - Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, - Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and - Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health. Position Summary: The Analyst, Finance Operations position is a hands-on position responsible for managing the day-to-day operations and activities of the finance team. The Analyst, Pharmacy Financial Operations should be highly motivated, have a positive team attitude, and support the overall organization. Position Responsibilities: - Review, analyze, and reconcile pharmacy claims and payments data. - Configure vendors for payment processing in our financial system. - Verify and ensure that all vendors possess all required credentials. - Ensure accurate and timely processing of pharmacy, member, and provider payments and remittances. - Collaborate with pharmacy network partners to resolve payment-related inquiries. - Investigate and resolve payment discrepancies and variances. - Develop and maintain strong relationships with pharmacies, providers, and reconciliation companies. - Prepare and distribute paper or electronic (835) remittances and reports. - Manage the reissuance of checks for voided or reprocessed payments. - Monitor and report on key performance indicators related to payment accuracy and timeliness. - Ensure compliance with state regulations by submitting unclaimed funds to the state. - Participate in the development and implementation of financial policies and procedures. - Assist in financial audits and provide documentation as needed. - Stay up to date with industry standards and compliance requirements. - Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. - Write SQL queries to retrieve specific Pharmacy files from the data warehouse as needed. - Respond to internal and external inquiries regarding payment data, providing clear and actionable insights. - Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: - Bachelor’s degree in accounting, Finance, Data Science, or a related field (or equivalent relevant work experience). - 2+ years of experience in PBM with exposure to claims, payments, and remittances. - Strong SQL proficiency is required, including ability to write queries and perform data validation. - High proficiency in Microsoft Excel, including advanced functions, pivot tables, lookups, and data accuracy checks. - Python knowledge is a plus but not required for this role. - Strong analytical and problem-solving skills. - Exceptional attention to detail, especially in data checks, reconciliations, and validation steps. - Excellent communication and interpersonal skills. - Ability to work independently and collaboratively in cross‑functional teams. - Knowledge of healthcare compliance regulations is a plus. Nice to have: Experience with Sage software for managing payment processes and financial reconciliations. Salary Range $70,000—$75,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

United States
$70K - $75K / year
Job Closed