• Write internal and external communications that are clear, concise, and closely aligned to strategic business goals. These include emails, in-app messages, FAQs, and presentations. • Plan and execute operational customer communication plans across topics such as technical migrations, releases, compliance requirements, and product lifecycle updates. • Manage communication strategy for customer touchpoints such as newsletters, event invitations, and user groups. • Create Outreach content and Marketo programs targeted at customer audiences, while continually optimizing campaigns to improve performance. • Develop and implement new formats such as microlearning modules, bite-sized updates, videos, and other approaches to keep communications fresh and impactful. • Manage any function-specific internal communication channels such as intranet site, Slack channels, newsletters, or town halls.

Description This role functions as both as a communications and organizational change management journeyman and as a journeyman communication strategist and organizational change management role. It is an experienced communications and change professional who guides organizations through transitions by planning, communicating, and executing change to minimize resistance, address concerns, provide support, and engage leaders, stakeholders, and diverse audiences so new processes, technologies, or structures are adopted smoothly. Key Responsibilities: - Develop and execute change management strategies for business process and technology transitions. - Build and deliver communication plans, training support, stakeholder engagement, and rollout support. - Support operational readiness and coordinate communication around adoption activities. - Develop communication strategies aligned with VER, FOD, USCIS, and DHS priorities. - Facilitate stakeholder awareness campaigns, training sessions, feedback loops, FAQs, and continuous improvement activities. - Use best practices and tools to create communication products that drive awareness, acceptance, and buy-in. Requirements Experience: Minimum 7 years of experience developing and executing strategies for federal programs. Certification: Prosci Change Management Certification or similar professional certification. Skills/Competencies: Expertise in executive-level communications, messaging frameworks, and stakeholder engagement; experience supporting organizational change management initiatives; strong writing, editing, and presentation skills for diverse audiences; ability to coordinate across functional teams to ensure clear, consistent messaging; experience drafting strategic communications for DHS or USCIS operational. Education: Bachelor’s degree in Communications, Public Relations, or related field. Work Location: Camp Springs, MD; Remote locations as authorized under USCIS telework policies Clearance: Must be a U.S. citizen and comply with all DHS and USCIS security requirements, including completion of background investigations and adherence to access restrictions. HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact HR@HeiTechServices.com.

The Communications Consultant is responsible for developing and implementing communications strategies and products that advance the Disability Rights Fund's mission, visibility, and stakeholder engagement. This role will facilitate the organization's external communications, including digital content, publications, and brand messaging, while supporting communications needs across teams and geographies. The successful candidate will be a strategic and creative communications professional with a commitment to disability rights, excellent writing, editing and project management skills, and the ability to translate complex policy and programmatic content into compelling, accessible stories for diverse audiences. This is a part-time consultant position at 20 hours per week, fully remote and reporting directly to the Executive Director. Hourly rate of $55–$60 USD based on expertise. The position offers the opportunity to work with purpose-driven professionals dedicated to impactful grantmaking and disability rights advocacy worldwide. Organization The Disability Rights Fund (DRF) is a leading catalyst for disability rights movements across the Global South. We invest in grassroots organizations led by persons with disabilities to advance meaningful change through participatory grantmaking, peer learning, and advocacy. Our work opens doors for disabled leaders across human rights efforts, ensuring disability perspectives play a key role in systemic change. At DRF, we believe our people are what makes us great. Reflecting our values and participatory approach, persons with disabilities are leaders and decision makers at all levels of our organization – including our staff, Board, and Grant Making Committee. We value teamwork and a supportive work environment. Our goal is to find individuals who are good at what they do and passionate about our purpose. To learn more about DRF, please visit https://disabilityrightsfund.org/ External Communications & Brand Management (50%) •        Implement the organization’s communications strategy aligned with DRF's mission, programmatic priorities, and goals. •        Maintain and strengthen the DRF brand, ensuring consistent, compelling, and accessible (in format and style) messaging across all platforms and materials. •        Collaborate closely with program, grants, monitoring, evaluation and learning (MEAL) and development teams to produce compelling, timely and accurate external facing communications, including advocacy and impact reports, knowledge products and grant updates. •        Produce and edit a range of communication materials, such as newsletters, reports, white papers, press releases, blog posts, social media, and donor materials. •        Center disability rights perspectives and amplify the voices of OPD partners in all storytelling and content creation. Digital Content Management (30%) •        Manage DRF 's social media presence (LinkedIn, Instagram, Facebook), developing platform-specific content strategies, engaging with stakeholders through comments and messaging, and tracking engagement. •        Support DRF’s ED in leveraging her LinkedIn presence to communicate about DRF. •        Maintain and periodically update the DRF website (WordPress), ensuring accuracy, accessibility, and alignment with organizational priorities. •        Engage as needed with journalists, media outlets, and sector-specific publications; and distribute materials and coordinate possible media opportunities. •        Monitor media coverage and the broader disability rights and philanthropy communications landscape for strategic communications opportunities. Stakeholder & Internal Coordination (10%) •        Build accessible templates and tools to support organizational communications practices. •        Coordinate as needed with external communication vendors (videographers, photographers, accessibility, etc.) Events & Campaign Communications (10%) •        Provide communications support for DRF convenings, webinars, and events, including promotional content, and post-event materials. •        Support the development of targeted advocacy and awareness campaigns in coordination with staff.

The Communications Consultant is responsible for developing and implementing communications strategies and products that advance the Disability Rights Fund's mission, visibility, and stakeholder engagement. This role will facilitate the organization's external communications, including digital content, publications, and brand messaging, while supporting communications needs across teams and geographies. The successful candidate will be a strategic and creative communications professional with a commitment to disability rights, excellent writing, editing and project management skills, and the ability to translate complex policy and programmatic content into compelling, accessible stories for diverse audiences. This is a part-time consultant position at 20 hours per week, fully remote and reporting directly to the Executive Director. Hourly rate of $55–$60 USD based on expertise. The position offers the opportunity to work with purpose-driven professionals dedicated to impactful grantmaking and disability rights advocacy worldwide. Organization The Disability Rights Fund (DRF) is a leading catalyst for disability rights movements across the Global South. We invest in grassroots organizations led by persons with disabilities to advance meaningful change through participatory grantmaking, peer learning, and advocacy. Our work opens doors for disabled leaders across human rights efforts, ensuring disability perspectives play a key role in systemic change. At DRF, we believe our people are what makes us great. Reflecting our values and participatory approach, persons with disabilities are leaders and decision makers at all levels of our organization – including our staff, Board, and Grant Making Committee. We value teamwork and a supportive work environment. Our goal is to find individuals who are good at what they do and passionate about our purpose. To learn more about DRF, please visit https://disabilityrightsfund.org/ External Communications & Brand Management (50%) •        Implement the organization’s communications strategy aligned with DRF's mission, programmatic priorities, and goals. •        Maintain and strengthen the DRF brand, ensuring consistent, compelling, and accessible (in format and style) messaging across all platforms and materials. •        Collaborate closely with program, grants, monitoring, evaluation and learning (MEAL) and development teams to produce compelling, timely and accurate external facing communications, including advocacy and impact reports, knowledge products and grant updates. •        Produce and edit a range of communication materials, such as newsletters, reports, white papers, press releases, blog posts, social media, and donor materials. •        Center disability rights perspectives and amplify the voices of OPD partners in all storytelling and content creation. Digital Content Management (30%) •        Manage DRF 's social media presence (LinkedIn, Instagram, Facebook), developing platform-specific content strategies, engaging with stakeholders through comments and messaging, and tracking engagement. •        Support DRF’s ED in leveraging her LinkedIn presence to communicate about DRF. •        Maintain and periodically update the DRF website (WordPress), ensuring accuracy, accessibility, and alignment with organizational priorities. •        Engage as needed with journalists, media outlets, and sector-specific publications; and distribute materials and coordinate possible media opportunities. •        Monitor media coverage and the broader disability rights and philanthropy communications landscape for strategic communications opportunities. Stakeholder & Internal Coordination (10%) •        Build accessible templates and tools to support organizational communications practices. •        Coordinate as needed with external communication vendors (videographers, photographers, accessibility, etc.) Events & Campaign Communications (10%) •        Provide communications support for DRF convenings, webinars, and events, including promotional content, and post-event materials. •        Support the development of targeted advocacy and awareness campaigns in coordination with staff.