About Curative Curative is building the future of health insurance with a first-of-its-kind employer-based plan designed to remove financial barriers and make care truly accessible: one monthly premium with $0 copays and $0 deductibles*. Backed by our recent $150M in Series B funding and valuation at $1.275B, Curative is scaling rapidly and investing in AI-powered service, deeper member engagement, and a smart network designed for today’s workforce. Our north star guides everything we do: healthcare only works when people can actually use it. That belief drives every decision we make: from how we design our plan, support our members, to how we collaborate as a team. If you want to do meaningful work with a team that moves fast, experiments boldly, and cares deeply, Curative is the place to do it. We’re growing fast and looking for teammates who want to help transform health insurance for the better. SUMMARY Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health plan reinvented for a post-pandemic world that is built around whole-person affordable preventive care featuring more benefits. Curative is looking for a Pharmacy Technician with Member Services experience who is passionate about helping the company as we work to reinvent healthcare options. Candidates will be able to utilize their previous experience in Pharmacy Operations/Member Services experience by increasing satisfaction and retention by providing Curative health plan Members, patients, and providers with accurate, consistent, timely and meaningful information. They will provide support to Members’ while building rapport and collaborative relationships with current and prospective Members in accordance with compliance guidelines. This is a remote position with multiple shift options in a 24/7 call center. ESSENTIAL DUTIES AND RESPONSIBILITIES - Monitoring for prescription claims rejections from 3rd party pharmacies - Outreach to members and providers with information regarding rejection and offering alternative options as applicable - Working with the Curative pharmacy prior authorization team discussing PA decisions with members and providers as needed - Evaluating extenuating requests and processing overrides as appropriate in the CAPRx JUDI system - Working with the Pharmacy team on non formulary drug alternatives for member and provider notification - Contact 3rd party pharmacies to reprocess claims, notify of drug alternatives, prior authorization status. - Correct claims and prior authorization request as needed - SME on pharmacy and drug benefits handling escalated contacts from members, providers, pharmacies, and member service team - Escalation support for after hours issues resolution as needed - Processing notifications to members services team for member outreach and status updates on prescription status - Working with leadership team on policy and process improvements - This position assumes and performs other duties, project management and data reporting as assigned - Work adhering to US regulatory and Quality System requirements (21 CFR 820, etc). QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: - Excellent attendance is critical to success in this position - Internal candidates must have been in their current role for at least 6 months and have no performance or attendance actions in effect. - Excellent computer and phone skills, attention to detail, process and policy adherence - Call Center Experience preferred but not required - Excellent verbal and written communication skills. - Strong interpersonal skills. - Active listening skills to accurately respond to inquiries and requests. - Exceptional organizational skills, retention of policy and process a must - Intermediate skills minimum in google and microsoft office suite of products a must - Experience with Talkdesk (or other VOIP phone systems) preferred but not required - Experience with Helpscout (or other email ticket systems) preferred but not required - Experience with JUDI (or other prescription claims systems) preferred but not required - Experience with slack, gmail, zoom conference preferred but not required EDUCATION and/or EXPERIENCE - Minimum 5 years experience in pharmacy or PBM operations - Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS - Active PTCB certification required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Remote position - Must have a quiet place, secure, with no distractions to perform duties for work from home - Must have password protected, stable internet access - stipend will be provided - Work location MUST be secure and private to maintain HIPAA compliance for work from home - Office equipment will be supplied including: PC, monitor, keyboard, mouse, headset - While performing the duties of this Job, the employee is regularly required to sit; use hands to type, talk; and hear. - The employee is frequently required to reach with hands and arms. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. - We also request, with the exception of emergencies, that you do not request any time off within the first 120 days of employment. Any request within the first 120 days if approved will be unpaid - For this position the percentage of expected Travel is:0% of the time TRAINING EXPECTATIONS - You will attend a 2-3 week minimum remote training program. - Attendance is mandatory for the full training program - You will be required to take daily competency exams and a retention exam on the Friday of both weeks of training. Passing grades are 90% or above. - We also request, with the exception of emergencies, that you do not request any time off within the first 120 days of employment. Any request within the first 120 days if approved will be unpaid Perks & Benefits - Curative Health Plan (100% employer-covered medical premiums for you and 50% coverage for dependents on the base plan.) - $0 copays and $0 deductibles (with completion of our Baseline Visit ) - Preventive and primary care built in - Mental health support (Rula, Televero, Two Chairs, Recovery Unplugged) - One-on-one care navigation - Chronic condition programs (diabetes, weight, hypertension) - Maternity and family planning support - 24/7/365 Curative Telehealth - Pharmacy benefits - Comprehensive dental and vision coverage - Employer-provided life and disability coverage with additional supplemental options - Flexible spending accounts - Flexible work options: remote and in-person opportunities - Generous PTO policy plus 11 paid annual company holidays - 401K for full-time employees - Generous Up to 8–12 weeks paid parental leave, based on role eligibility.

• Build the application-layer foundations for AI integration at Roofr — the integration patterns, agent scaffolding, and shared architecture that product teams depend on when shipping AI-powered features • Design and implement reliable, scalable integrations with third-party services and APIs • Build data pipelines that feed Roofr's AI systems — including structured data feeds, embeddings, and retrieval infrastructure • Design and maintain rigorous evaluation frameworks for AI systems — including accuracy benchmarks, regression suites, and automated quality checks that give the team confidence to iterate quickly • Collaborate horizontally across engineering teams to understand needs, establish shared patterns, and ensure the platform is built for real use cases • Take strong ownership of what you build — reliability, performance, and developer experience are part of the job, not an afterthought • Contribute to standards and best practices for how Roofr builds with AI • Stay close to the evolving AI landscape and bring pragmatic, well-reasoned ideas to the team

• Participar en tareas de desarrollo de nuevas aplicaciones o funcionalidades • Participar en tareas de implantación e integración • Identificar propuestas e iniciativas de mejora de procesos y operaciones existentes • Dar soporte técnico a las labores comerciales • Combinar la capacidad de trabajo en equipo con autonomía en la evaluación de problemas y toma de decisiones • Prestar servicio de atención telefónica y presencial a los clientes/usuarios de las aplicaciones • Asistencia técnica y resolución de incidencias • Identificar nuevas necesidades de los clientes/usuarios y proponer soluciones

Role Description As one of our Senior Software Engineers, you’ll be accountable for building and deploying the innovative features that change our customers’ lives every day. From our trailblazing AI hiring tool to our fully automated payroll solution, every component of our Employment Operating System is carefully designed to disrupt the employment industry for the better, improving the lives of business owners and entrepreneurs everywhere. Our world-class Product and Engineering teams delivered almost 1,000 new features last year. As one of our Senior Engineers, you’ll play a vital role in the continued acceleration of our product strategy. - Driving your squad to develop critical features for our customers. - We primarily develop our applications using Ruby. If you’re not familiar with Ruby, no worries—we offer training to ensure you’re equipped with the necessary skills. - Collaborating closely with our global team of designers, product managers, and UX specialists to gather requirements and translate them into technical solutions. - Writing automated tests for your production codes. - Developing and maintaining key components of web applications. - Conducting testing and code reviews for both yourself and your colleagues. - Mentoring the Junior Engineers within your squad. Qualifications - You are a highly skilled, senior-level Software Development Engineer (our Senior Engineers typically have 6+ years of experience in Software Development, but we grade based on technical expertise over years of experience). - In previous roles, you’ve focused on Server-side and RESTful API Development and integration. - You’re proficient in at least one programming language, such as Python, Java, PHP, etc. We’ll upskill you in Ruby when you join. - You have proven experience implementing, maintaining, and deploying full-stack web technologies. - You have a strong understanding of best practice software engineering processes, testing, and Agile methodology. - A team player that always puts colleagues ahead of yourself and has a highly adaptable and versatile approach to work. - You have good verbal and written English skills. - You’re passionate about learning, sharing your knowledge, and mentoring teammates. Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge, and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll also have access to a wide range of benefits that includes a very generous paternity leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities.