Department: 13448 Enterprise Revenue Cycle - Enterprise Self Pay Estimation and Contact Center Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Remote position for the Contact Center. Hours of Operation: 9-530 Pay Range $22.90 - $34.35 Major Responsibilities: - Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service. - Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care. Explains how non-covered and out-of-network services factor into the out-of-pocket cost. - Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances. Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment. - Interviews uninsured patients to assess for qualifying financial needs. Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s). Continues follow-up efforts to obtain a funding source for patient’s health services. - Initiates credit scoring to determine each patient’s eligibility for Medicaid, hospital-sponsored charity care, and other programs through a comprehensive patient interview. - Works in conjunction with state social worker and/or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients’ eligibility. - Demonstrates working knowledge of insurance benefits, insurance companies, and Marketplace insurance options, and stays informed of other payer sources entering the markets. - Educates physician office/patient on the organization’s applicable policies such as Financial Assistance Policy, Patient Financial Responsibility, Non-Covered Services, and Deferral of Care. Coordinates with provider office to determine scheduling options based on the need to secure funding and clarify patient’s financial responsibility. - Stays current on regulations and eligibility requirements for government funding, especially Medicare and Medicaid. Understands and complies with all internal charity care policies and processes. Understands, complies with, and can articulate federal regulations around 501R. Performs in a HIPAA-compliant manner with all pertinent patient interviews, including management of demographic data, topics discussed, and actions taken. - Collaborates with peers in the operational flow for uninsured patients or patients that are concerned about costs for upcoming services. Serves consumers in various settings, including virtual, bedside, Emergency Department room, clinic exam room, Urgent Care, consult space, or a Financial Resource Specialist office. Licensure, Registration, and/or Certification Required: - None Required. Education Required: - High School Graduate, or - Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Required: - Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting. Knowledge, Skills & Abilities Required: - Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities. - Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person. - Has solid knowledge of how various types of insurances operate related to denials and appeals processes. - Basic medical coding knowledge. - Understanding of insurances, billing and denials - Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts. Physical Requirements and Working Conditions: - This position requires travel, therefore, will be exposed to weather and road conditions. - Operates all equipment necessary to perform the job. - Exposed to a normal office environment. - Must be able to sit a majority of the workday - Occasionally lift up to 10 lbs. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Description: We are seeking an innovative, execution-focused Senior Associate, Strategic Finance to join Cityblock’s Finance team. This individual will play an essential role in the financial planning, budgeting, forecasting, and monthly reporting. The ideal candidate will have strong quantitative and analytical skills, a keen eye for detail, and a differentiated ability to draw insights and make data-driven recommendations using both quantitative and qualitative inputs. Responsibilities: - Contribute to monthly close process ensuring timely, accurate financial reporting. - Produce insightful analyses of financial and business results, and communicate these results clearly to finance and executive leadership teams. - Innovate the tools we use to surface and distill financial information to our teams. - Own financial model utilized for company-wide annual budget/planning process and quarterly reforecast processes. - Partner closely with the accounting and actuary teams to consolidate inputs and insights for the monthly close, quarterly reforecast, and annual budget processes. - Serve as finance partner to leaders across the company, owning and managing headcount and budgets. - Support strategic financial projects, including investor relations, debt and equity fundraising, and corporate development. Requirements: - Bachelor's Degree - 3+ years experience in consulting, investment banking, VC/PE, FP&A or strategic finance. We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: $110,000.00 - $145,000.00 Annual Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us! Torch Technologies is seeking a Financial Manager (FM) (Senior) to join a team that provides financial oversight and management of the budget for the Air Force Human Resources Systems Division (AF HRSD). The AF HRSD, headquartered at Randolph AFB (San Antonio, TX area), is responsible for the development and sustainment of AF HR Systems Web applications and their subsystems. The candidate shall apply knowledge of Department of War (DoW) financial management and accounting functions, processes, and analytical methods and techniques to gather, analyze, evaluate, and present information required by program or project managers and customers in support of AF HRSD Mission. This position supports the AFLCMC/GB Business and Enterprise Systems Directorate (BES)/GBH Human Resources Systems Division. Full remote work will be considered on a case-by-case basis. The Financial Manager Senior position requires a highly motivated individual with working knowledge of financial principles within DoW and the Air Force to perform the following responsibilities: - Prepare program budgets, reports and financial documentation; - Draw conclusions and draft solutions to problems relating to improvement of financial management effectiveness, work methods, financial systems, and procedure efficiency. - Be able to perform budget forecasting tasks, variance identification and analysis, program or financial execution reporting and reviews, schedule analysis, and/or provide recommendations to the program office on all matters relating to budget, schedule or EVM; and, - Apply knowledge to rely upon and use automated management information systems in performing fact finding, analytical, and advisory functions. - The contractor shall assist, prepare, and/or deliver budget and financial analyses and execution documentation, such as, but not limited to, obligations and expenditure forecasting and tracking data to: - Advise or assist with the development of program specific funds management documentation, and/or assist in the execution of automated models and control techniques to aid decision making. This may include: - Generating funding, - Forecasting, - Programming, and, - Budget information and documentation using applicable databases and software. - Prepare, develop and/or assist with financial input to various events, such as, but not limited to, Budget Execution Reviews (BER), Integrated Baseline Reviews (IBR), Milestone Decision Reviews (MDR), Monthly Activity Reports (MAR), Program Management Review (PMR), and Risk Assessments. - Draft financial data documentation for submission to the Government financial lead/analyst such as, but not limited to, Procurement Documents [P-DOCS], Research Test Development and Evaluation Documents [R-DOCS] and Program Objective Memorandum (POM); - Provide status of approved, deferred, and released funds using new or existing organizational formats including identifying, preparing and assisting with correction of posting errors in financial records; - Draft a variety of funding documents in support of unit/organizational programs such as, but not limited to, Purchase Requests (PRs), Military Interdepartmental Purchase Requests (MIPRs), project orders and other financial documents. - Generate, maintain, and document an independent audit trail to track, record, report the status of each funding document to ensure proper use of all funds (active, expired, and cancelled), plus submit to Government financial lead/analyst for approval/review. - Generate and deliver quick-turnaround “what-if” funding drill and/or data retrieval analysis. - Maintain a softcopy of the monthly Delivery Order Status Reports (DOSRs) and Customer Usage Fee Check Reports (CCRs) in support of programmatic analysis. - Assist in internal and external requirements management by validating sales reports, collecting and tracking revenue, developing sales and revenue projections, budgets projections, revenue collection from contract vendors, assistance in processing travel orders, and generating financially related metric reports. - Monitor, report and maintain the reimbursable budget program. - Perform research, analysis, and inputs for accounting related issues using a variety of on-line query systems and tools, e.g., CRIS, WAWF, and CCaRS; and/or, - Maintain the financial database (Microsoft Access), input financial and contracting data, and extract ad hoc reports. Required Qualifications: - U.S. Citizenship required - Education - Master’s or Doctorate Degree in a related field and 10 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the DoW. - OR, bachelor’s degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoW. - OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, 8 of which must be in the DoW. - Specific Work Experience - Knowledge and/or experience with DEAMS, CCaRS, CRIS, and other DoD accounting systems is highly desirable. - Certifications - Certified Public Accountant (Highly Desired) - Security Clearance - Ability to obtain and maintain a TIER 1 Security Clearance Preferred Qualifications: - Highly proficient with computers and software applications to include Microsoft Office products (Word, Excel, PowerPoint, Project, Outlook, etc.), expert attention-to-detail & highly organized. Schedule: (M-F; 8-5) Work Location: (onsite, hybrid, remote) Travel: (yes, 10-20%; no) Relocation Assistance Available: (Yes, No) Position Contingent Upon Award of Contract: (Yes, No) Benefits: Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.  Applying to Torch Technologies: Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check. ­ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to HR@torchtechnologies.com. Thank you for your interest in Torch Technologies.

• Serve as the dedicated financial business partner to assigned business unit(s), building strong relationships with senior leaders and operational teams • Translate complex financial data into clear, actionable insights that support strategic planning and decision-making • Proactively identify financial risks and opportunities and communicate findings to business and finance leadership • Partner with cross-functional teams including accounting, operations, sales, and HR to ensure financial alignment • Lead the annual budgeting and quarterly forecasting processes for supported business units, ensuring accuracy and alignment with company goals • Develop, maintain, and continuously improve financial models to support scenario analysis, variance analysis, and long-range planning • Analyze monthly and quarterly financial results, providing meaningful variance commentary versus budget, forecast, and prior year • Support the monthly close process in partnership with the accounting team • Prepare and present financial reports, dashboards, and executive-level presentations to communicate performance and trends • Design and maintain KPI tracking tools and management reporting packages • Drive process improvements and automation initiatives to enhance reporting efficiency and data integrity • Lead and support ad hoc financial analysis, business case development, and investment evaluation (ROI, NPV, payback analysis) • Participate in cross-functional strategic initiatives, M&A due diligence, or special projects as needed