Role Description The Care Center Agent acts as the first point of contact for patients to meet their needs for information, support, and assistance by phone. The Care Center Agent is responsible for scheduling office appointments utilizing exceptional customer service skills to gain an understanding of the patient’s needs. Responsible to obtain accurate demographic information and verify proper insurance information. Additional responsibilities may include data reporting and obtaining referrals and authorizations. Qualifications - Minimum: High School Diploma or equivalent - Preferred: Medical Terminology Requirements - Minimum: Proven basic computer skills and ability to type 35 words per minute - Preferred: One year experience in a switchboard, medical practice, or call center Benefits - Status: Non-Exempt Physical Requirements - Occasional: Walking, Reaching Overhead - Constant: Sitting, Reaching Horizontal, Grasping, Finger Manipulation, Seeing, Hearing, Repetitive Upper Extremity Use Specific Job Responsibilities (Essential Functions) - Schedules appointments for patients by phone when they call in following medical practice scheduling protocols. Utilizes time management and customer service skills to facilitate phone calls with patient, staff, and others. Communicates calmly and clearly with patients about appointments in all circumstances. - Maintains scheduling system to ensure records are accurate and complete and can be used to analyze patient/staffing patterns. Confirms that updates (i.e., cancellations or additions) are input into the master schedule promptly. Stays up to date with system services to facilitate efficient and timely patient access. - Obtains referrals, authorizations, and demographic information for patients. Verifies insurance information to maximize reimbursement with all third party payers. - Communicates as needed with supervisor about any patient concerns/issues related to scheduling and/or system problems. - Analyzes situation and responds appropriately including when to elevate call to a clinical agent and/or supervisor. Performs other duties as assigned.

Contract Length: 2‑Month Contract (with possibility of extension based on business needs) We are seeking a detail‑oriented and patient‑focused Patient Scheduler to support appointment scheduling and patient coordination. This role serves as the primary point of contact for patients and external facilities, ensuring appointments are accurately scheduled, insurance information is verified, and patients feel informed and supported prior to their visits. This is an excellent opportunity for someone with healthcare scheduling or customer service experience who is comfortable working in a remote, high‑volume environment. Key Responsibilities - Serve as the primary point of contact for patients and external facilities to schedule appointments via phone and electronic communication - Accurately log and maintain patient appointments in the scheduling system - Collect, verify, and communicate patient insurance and benefits information during the scheduling process - Educate patients on insurance verification procedures and expected patient responsibility prior to visits - Confirm appointments and provide patients with appointment details, locations, and special instructions - Create and maintain patient records, including demographic information and required paperwork or questionnaires - Contact referring provider offices to obtain necessary records or information in preparation for appointments - Coordinate with healthcare providers and medical staff to ensure efficient and effective scheduling - Respond to patient questions and concerns professionally and in a timely manner - Collaborate with internal teams and third‑party systems to support coordinated patient care - Assist insurance verification team members when needed - Perform additional administrative or scheduling duties as assigned Qualifications Required - High school diploma or GED - 2+ years of experience in customer service, appointment scheduling, or healthcare settings - Proficiency with Google Workspace, Microsoft Office, and other common computer software - Strong communication, organization, and attention‑to‑detail skills - Dependable, professional, and patient‑focused Preferred - 1+ year of experience using EHR systems (athenaOne preferred) - 1+ year of experience working remotely in a high‑volume inbound and outbound call environment Job Type & Location This is a Contract position based out of Albuquerque, NM. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

製薬工場内の産業保健師 【健康管理• 救急対応】 • 工場内での救急対応• 応急処置 • 定期• 特殊健康診断の実施および事後措置 • ストレスチェックの実施、集団分析、フォローアップ対応 • 従業員と個別の保健指導• 健康相談 • メンタル不調者への支援（面談、主治医• 産業医• 心理カウンセラーとの連携、休職• 復職支援） 【職場環境管理】 • 職場巡視と安全衛生上のリスク把握• 改善提案 • Ergonomics（人間工学）対策の企画• 実施 • 安全衛生委員会への参加（資料作成、報告• 説明） 【健康教育• ヘルスプロモーション】 • 従業員向け健康教育、健康講話、各種研修の企画• 実施 • 工場内での健康イベントの企画• 運営 【その他業務】 • 管理者からの指示に基づく業務 • 健康管理に関する人事• EHS• 管理者との連携および報告業務 • 部署内のアドミ業務全般 • 職域接種関連業務 Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Environmental, Health & Safety

Role Description As a Triage RN, you will rapidly assess and prioritize patients' healthcare needs, directing them to the appropriate level of care. Every day you will conduct patient interviews, evaluate symptoms, perform initial assessments, and apply critical thinking to determine urgency and disposition. You will also provide advice, educate, and coordinate care. To be successful, you will demonstrate exceptional critical thinking, rapid assessment abilities, and strong communication, managing priorities effectively under pressure to ensure timely and appropriate patient attention. The Connection Center RN is responsible for providing telephonic clinical assessment, triage, nursing advice, and health education to a variety of patients. Services are provided remotely, and will work collaboratively with an interdisciplinary healthcare team. Work is conducted in accordance with the organization policies, applicable regulatory requirements and scope of practice for the nursing profession in which the state license is held. - Responsible for triaging incoming calls from patients, assessing needs, giving appropriate clinical dispositions based on established protocols. - Facilitates access to primary care providers, specialists, healthcare facilities and community resources. - Provides education to patients regarding immediate care advice, chronic disease management, and preventative healthcare maintenance. - Adapts communication style to patients representing diverse personal, professional, cultural and socio-economic backgrounds. - Ability to multi-task utilizing critical thinking, verbal and listening communication skills while performing data entry. - Utilizes decision support tools and electronic health record (EMR) to document all information which incorporates excellent computer and typing skills and the ability to navigate multiple applications concurrently. - Documents all encounters according to departmental standards for medical, legal and statistical purposes. - Participates in quality improvement outcomes measurement process, data collection and analysis. - Meets minimum established quality and productivity standards. - Mentors and provides leadership to support staff. - Provides lab and diagnostic test results to patients after provider review. Qualifications - Graduation from an accredited school of nursing. - Three years clinical RN experience in an acute care or ambulatory setting, upon hire. - Registered Nurse: WA DOH license. Requirements - Bachelors Of Nursing, upon hire. - Previous telephone triage/call center RN experience.