• Responsible for driving strategic scope (‘programs’) for the Global Customer Management (GCM) Team with a focus on process & tools development, standardization, reporting & compliance • Act as senior operational expert ensuring global standardization of processes/tools/systems, continuous improvement/innovation/best practice sharing and support new business implementations • Drive and facilitate the global strategic planning process (‘roadmap’) and associated supporting projects. • Track and ensure strategic initiatives are managed, delivered, and measured to meet customer goals • Drive performance across all sites globally in the account through continuous auditing, key metric monitoring and escalate any risks/issues • Communicate proactively across business units and organizational layers to gain feedback, buy-in and alignment • Challenge assumptions and use project/program management knowledge and expertise to keep leaders engaged • Lead the development of communication strategy and execution of strategic scope to promote company strategy and priorities • Supports change management programs linked to the strategic scope that supports customer strategy • Support operations to identify, design, and implement continuous improvement initiatives. Measure and report impact.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager - REMOTE. In this role, you will oversee daily program operations and provide leadership to a diverse team. You'll engage in hands-on management, ensuring smooth workflows while fostering collaboration among teams. Your expertise will directly impact healthcare solutions by facilitating effective program execution and client engagement. This position offers an exciting opportunity to shape the future of pharmaceutical services and make a significant difference in patient outcomes. - Manage program(s) per the scope of work and standard operating procedures within budget. - Ensure proper flow of work throughout the program lifecycle, supervising staff activities. - Monitor program metrics for adherence to service level agreements (SLAs). - Assist with decision-making on program development and design. - Travel to attend relevant meetings and conferences as required. - Present program information to both internal and external stakeholders. - Participate in team communications throughout the program lifecycle. - Identify and recommend improvements to program processes. Qualifications - Bachelor's degree in a relevant field or equivalent work experience. - 5-8 years of relevant experience; or 3-5 years with a Master's degree. - 2 years of healthcare or pharmaceutical experience. - 1-year previous managerial experience. - Strong skills in Microsoft Office and other software. - Excellent written and verbal communication skills. - Strong analytical and problem-solving capabilities. - Ability to work cross-functionally and resolve issues proactively. Benefits - Remote work opportunities. - Competitive salary package. - Opportunities for career growth and promotion. - 401K plan with company matching. - Tuition reimbursement program. - Flexible work environment. - Discretionary Paid Time Off (PTO). - Medical, Dental, and Vision coverage. - Employee assistance programs. - Wellness and telemedicine programs.

Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. This is a full-time, remote, Specialty Services Legionella Program Manager position located in Pittsburgh, PA, Monday - Friday, 8:00 a.m. - 5:00 p.m. SUMMARY: Responsible for the development and growth of a Specialty Analytical Services (SAS) Program/Division by maximizing sales through a sound strategy. Serves as the subject matter expert of the SAS Program/Division providing training and is a resource and provides knowledge to staff and clients. ESSENTIAL FUNCTIONS: - Researches the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the program. - Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business. - Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships. - Sets sales goals and revenue objectives to increase market share. - Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date. - Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices. - Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements. - Assists with receiving customer feedback and coordinating resources and responses as required. - Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth. - Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations; receives legal guidance and interpretation when required. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytics by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in business administration, chemistry, operations, or a closely related field; AND five (5) years of experience within the specialty analytical service, including experience with complex programs or operations; OR an equivalent combination of education, training and experience. Required Knowledge and Skills Required Knowledge: - Advanced to expert principles, practices and techniques in area. - Comprehensive understanding of the administration and oversight of area programs, policies and procedures. - Comprehensive understanding of applicable area laws, codes and regulations. - Advanced to expert methods to resolve sales and customer problems, questions and concerns. - Various understanding of applicable laws, codes and regulations. - Understanding of various testing tools, equipment, and processing. - Computer applications and systems related to the work. - Principles and practices to serving as an effective project team member. - Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. - Correct business English, including spelling, grammar and punctuation. Required Skills: - Performing intermediate to complex professional-level sales duties in a variety of assigned areas. - Overseeing and administering various sales functions. - Training others in policies and procedures related to the work. - Serving as a team member and the development and management of projects. - Operating in a both a team and individual contributor environment. - Interpreting, applying and explaining applicable laws, codes and regulations. - Preparing intermediate to complex account reports, correspondence and other written materials. - Using initiative and independent judgment within established department guidelines. - Using tact, discretion and prudence in working with those contacted in the course of the work. - Performing effective oral presentations to large and small groups across functional peers and the department. - Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. - Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. WORKING ENVIRONMENT: Work is done remotely in a secure in-home office setting. Work is subject to travel for training and/or conferences on rare occasions. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Division Director, Program and Transaction Management, will lead the execution of BAYADA Home Health Care’s key strategic initiatives along with the integration of all acquisitions and joint ventures. This role will work closely with operations and enterprise support to advance organizational planning to drive program execution for maximum value creation. This office will also serve as the Center of Excellence and establish all project management standards, including processes and systems. This role involves planning, resource allocation, staff management, and implementation of program and transaction best practices to ensure the successful completion of projects that advance the BAYADA strategic plan. While this role is based remotely, it will require approximately 25% travel, which is expected to be a blend of quarterly meetings and occasional project-based needs. QUALIFICATIONS: - Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. - Four (4) year college degree. - Ten (10) or more years of experience with significant large-scale portfolio and project management with a broad and deep understanding of the healthcare industry. - Ten (10) years of relevant business experience leading the integration of new companies and/or joint ventures. - Strong knowledge of project management methodologies, tools, and best practices. - Exceptional communication and interpersonal skills, with the ability to influence without authority. - Proficiency in building and maintaining effective relationships with internal and external stakeholders. - Possess very strong problem-solving ability, leadership skills, motivation skills, and ability to foster interpersonal relationships. - Ability to solve practical problems and deal with a variety of concrete variables in situations where some standardization exists. - Demonstrated track record of goal achievement, strong interpersonal skills, enterprise strategic thinking, and operational integration excellence. - Experience working directly with executive leadership teams and Board members. - Demonstrated experience leading enterprise-level transformation initiatives. - Acceptable pre-employment assessment results. - Ability to read, write and effectively communicate in English. PRIMARY RESPONSIBILITIES: - Demonstrate and communicate the core values of BAYADA and The BAYADA Way. - Develop working knowledge of BAYADA’s mission, services, people, organization, policies and procedures. - Portfolio Oversight: Develop and manage the direction of the portfolio. Ensure alignment with organizational objectives and strategic plan. Ensure projects are delivered on time, within scope and budget. Influences enterprise strategic planning, capital deployment, and long-term growth initiatives. - Stakeholder Engagement: Engage with key stakeholders, including leadership, operational and enterprise support, and external partners, to advance the portfolio, communicate progress, address risks, and ensure on-time completion. - Performance Monitoring: Monitor and evaluate the performance of the portfolio, providing regular reports to leadership and governing bodies. Develop standard performance metrics aligned with the BAYADA strategic plan, including value, time, budget, etc. Partner with Finance to monitor capital allocation, integration budgets, cost synergies, and revenue realization. - Risk Management: Identify and mitigate risks within the project portfolio, ensuring alignment with BAYADA standards. - Leadership and Team Development: Lead and mentor project managers and teams, fostering a culture of continuous improvement and professional development within the portfolio management team. - Reporting and Communication: Provide regular updates to leadership and key stakeholders on program progress, challenges, and outcomes. Present portfolio performance and transaction updates to executive leadership and, as appropriate, Board-level stakeholders. - Portfolio Toolkit: Develop and implement the BAYADA standards of excellence for project management, including a comprehensive toolkit with project plans, communication and reporting standards, risk management, etc. - Transaction Oversight: Oversee the entire transaction lifecycle, from due diligence to negotiation, closure, and post-transaction integration. Lead cross functional teams and provide subject matter expertise and industry best practices related to the transaction lifecycle. Partner with Legal, Compliance, and Risk Management to proactively assess transaction-related regulatory exposure. - Transaction Relationship Management: Serve as the strategic relationship contact for key external stakeholders, including health system partner executives, third-party advisors, and counsel. - Transaction Toolkit: Develop and implement the BAYADA standards of excellence for Transactions, including a comprehensive toolkit with project plans, communication and reporting standards, risk management, etc. - Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. - Perform related duties, or as required or requested by supervisor. BAYADA believes that our employees are our greatest asset: - Base Salary: $195,000-$240,000/year depending on qualifications - Bonus Opportunity up to 25% annually Why you'll love BAYADA: - BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. - Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor. - Weekly pay - AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. - Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. - Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. - Check out our blog: https://www.bayada.com/search?q=Newsweek - Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits #LIRX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.