Pace® Analytical Services

Role Description Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. This candidate will work with our client to seek out chemical regulatory information as it relates to their raw materials and products. This person will maintain raw material information, support regulatory data migration, and author safety data sheets. This is an entry-level, non-laboratory position great for candidates looking to grow their skills in global chemical regulatory and related fields. Shift: Monday through Friday, 8:00AM - 5:00PM Compensation: $25.00 - 27.00 per hour What you’ll do: - Input information from vendor compliance documents into a hazard communication database - Review global chemical regulations and determine their application for various products - Regulatory data clean up and migration support - Author safety data sheets - Other hazard communication and regulatory compliance projects as needed Qualifications - Bachelor's degree in Biology, Chemistry, Biochemistry, or related science - 1-2 Years of Regulatory data management experience preferred - Strong Excel Skills - Ability to learn new computer software - Customer service experience preferred Benefits - Comprehensive benefits program - Competitive salaries - Medical, dental, and vision coverage - 401K retirement savings plan (100% vested immediately in the employer match) - Life, disability, and voluntary benefits - Paid time off for holiday, sick, and vacation days - HSA and wellness program - Flexible spending accounts - Tuition reimbursement - Employee Assistance program - Parental leave - Optional legal coverage and ID theft protection Company Description Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Description Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Join us as a Regulatory Analyst, where you’ll put your love of science to work in the Scientific Insourcing Solutions division. You’ll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace®. This position is primarily responsible for the transformation of data to be used for the safe transport of materials and goods both domestically and internationally. Compensation: $25.00 - 27.00 per hour What you’ll do - Authors Safety Data Sheets in compliance with domestic and global regulations. - Completes and processes various types of standard regulatory forms, documents, databases, and related materials and information. - Provides data management and analysis of raw materials. - Completes general hazard communication and reviews regulatory information for accuracy. - Works in computer applications and systems related to the work: - Excel - Teams - Lisam/ExESS - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. Qualifications - Bachelor’s degree, preferably in a technical field such as chemistry, biology or related discipline. - 3+ years of chemical regulatory experience, required. - 3+ years of SDS authoring experience, required. - Strong understanding of GHS and chemical regulatory compliance, required. - Good written and oral communication skills. - Good database management skills, including attention to detail. - Computer applications and systems related to the work. - Principles and practices for serving as an effective project team member. Benefits - Comprehensive benefits program including competitive salaries. - Medical, dental, and vision coverage. - 401K retirement savings plan (100% vested immediately in the employer match). - Life, disability, and voluntary benefits. - Paid time off for holiday, sick, and vacation days. - Health Savings Account (HSA) and wellness program. - Flexible spending accounts. - Tuition reimbursement. - Employee Assistance program. - Parental leave. - Optional legal coverage and ID theft protection. Company Description Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws.

Role Description Pace® Life Sciences is seeking an experienced Associate Director of Program Management to lead complex, cross‑functional programs across multiple laboratory sites. This role oversees strategic client relationships, drives project execution excellence, and partners closely with operational, technical, and commercial teams to ensure high‑quality delivery. - Lead large‑scale, multi‑site program delivery—on time, within scope, and on budget. - Serve as the primary contact for clients and internal teams, communicating status, risks, and mitigation plans. - Develop project plans, resource strategies, and governance frameworks. - Mentor and manage project managers to strengthen project management capabilities. - Partner with Account Executives to enhance client engagement and satisfaction. - Support sample management, LIMS updates, and project documentation. - Host client meetings and site visits; support quoting for scope changes. - Ensure compliance with industry standards, regulatory requirements, and quality systems. - Collaborate with QA on investigations and CAPAs; communicate outcomes to clients. - Monitor client account health and escalate issues as needed. - Contribute to forecasting and continuous improvement initiatives. - Serve as backup for the Senior Director of Project Management. Qualifications - Bachelor’s degree in life sciences, chemistry, biology, business, or related field; advanced degree (MS/MBA) preferred. - PMP or PgMP certification preferred. - 7+ years of project management experience, including 5+ years in life sciences, CDMO, biotech, analytical testing, or laboratory environments. - Proven success leading complex, cross‑functional programs. - 5+ years of supervisory or mentorship experience. - Strong communication, leadership, and organizational skills. - Ability to manage competing priorities in a fast‑paced environment. - Knowledge of analytical testing methodologies and regulatory/quality systems (ISO, GLP) a plus. - Proficiency in Microsoft Office Suite. Benefits - Competitive salaries. - Medical, dental, and vision coverage. - 401K retirement savings plan (100% vested immediately in the employer match). - Life, disability, and voluntary benefits. - Paid time off for holiday, sick, and vacation days. - HSA and wellness program. - Flexible spending accounts. - Tuition reimbursement. - Employee Assistance program. - Parental leave. - Optional legal coverage and ID theft protection.

Role Description Join us as a Client Project Manager, where you’ll be responsible for end-to-end project ownership—ensuring environmental samples are collected, analyzed, documented, and reported in full conformance with client requirements. This role supports projects representing up to $2M in revenue, depending on experience, client assignments, and business needs, while delivering exceptional technical and customer-centric service. - Onboard new clients by providing comprehensive training on products and services and accurately setting up client data and profiles in LIMS. - Build and maintain strong, long-term client relationships; serve as the primary point of contact for client inquiries, concerns, and escalations. - Conduct regular client check-ins to ensure satisfaction and proactively address needs. - Monitor sample progress throughout the lab to ensure project timelines are on track. - Coordinate with laboratory departments to ensure timely project execution and resolution of issues. - Provide ongoing education and training to clients to maximize product and service utilization. - Monitor client health, identify potential churn risks, and develop retention and renewal strategies in partnership with sales and operations. - Identify upselling and cross-sell opportunities and communicate findings to sales and operations teams. - Lead project planning and timing with lab operations, sales, and clients; ensure accurate setup in LIMS, correct pricing, and clear communication. - Identify, track, and resolve project issues promptly. - Ensure project deliverables meet quality standards and client requirements; incorporate feedback to drive continuous improvement. - Manage end-to-end project communication and coordination, including status reporting, cross-functional collaboration, and project closeout activities (deliverables, client satisfaction, invoicing). - Contribute to departmental efficiency through suggestions and active participation as a team member. - Promote Pace’s mission through professional, courteous, and cooperative interactions with customers and staff. Qualifications - Bachelor’s degree in business administration, chemistry, biology, or a related field, or an equivalent combination of education, training, and experience. - Two (2) years of customer service or client-facing experience. - Strong organizational and time management skills, with the ability to manage multiple projects and priorities. - Excellent communication skills, with the ability to effectively engage clients and internal stakeholders. - Proven ability to build and maintain strong client relationships. - Problem-solving mindset with the ability to identify issues and drive solutions. - High attention to detail with a focus on accuracy and quality. Benefits - Competitive salaries. - Medical, dental, and vision insurance. - 401K retirement savings plan (100% vested immediately in the employer match). - Life, disability, and voluntary benefits. - Paid time off for holiday, sick, and vacation days. - HSA and wellness program. - Flexible spending accounts. - Tuition reimbursement. - Employee Assistance program. - Parental leave. - Optional legal coverage and ID theft protection.

Role Description Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. The Manager - Product Marketing is responsible for increasing brand awareness for the region/facility by the development and implementation of marketing plans, materials, and communications as well as maximize awareness and increase reach to potential prospects and clients within target markets. This position is also responsible for oversight of the online store. Essential Functions - Manages staff including hiring, training, development, and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management. - Provides event and trade show support; develops company image for trade show booths; sets up speaking opportunities; coordinates shipment of booths and selection of other marketing materials; and provides presentation support for speakers. - Collects input from various parts of the business to update brochures and other various materials used for customers and trade shows to reflect current offerings; solicits input on the effectiveness of material and their needs; works with vendors to develop, produce, and procure materials; maintains inventory. - Creates and manages social media content, ensuring consistent image, theme, and monitoring activity. - Markets services by scheduling email communication and technical education webinars, develops a communication plan. - Creates content for industry publications, e-newsletters for internal and/or external use, and direct mail. - Organizes and leads marketing meetings with the leadership team, develops and monitors regional/divisional marketing budget, develops the region's/facility's marketing plan. - Manages and maintains website content and pages; works with vendors to create site and media. - Oversees and maintains the inventory software and supply ordering process for the online store website. - Manages the group or area budget including allocating resources and approving expenditures under control. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. Qualifications - Bachelor's degree in marketing, communications, or a related field. - Five (5) years of marketing experience -- including two (2) years of managerial experience OR an equivalent combination of education, training, and experience. Requirements - Expert principles and practices of marketing and communications programs and activities. - Media resources and their use. - Computer applications related to the work. - Principles and techniques of preparing effective written informational or educational materials. - Fundamental to intermediate principles, practices, and techniques of sales effectiveness. - Principles and practices of developing teams, motivating employees, and managing in a team environment. - Basic principles and practices of budget development and administration. - Various understanding of sales programs, policies, and procedures. - Principles and techniques of providing effective oral presentations. - Principles and practices of program planning, development, and evaluation. - Principles and techniques of making effective oral presentations. - Principles and practices to serving as an effective project team member. - Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds. - Correct business English, including spelling, grammar, and punctuation. Skills - Developing and implementing the marketing of campaigns, programs, and special projects. - Supervising and evaluating employees and providing related recommendations. - Training others in policies and procedures related to the work. - Preparing clear and effective correspondence and other written materials. - Organizing own work, setting priorities, and meeting critical deadlines. - Using initiative and independent judgment within general policy guidelines. - Use and management of social media platforms. - Maintaining accurate records of work performed. - Applying more standard business and project management methodologies with a focus on implementing plans to achieve goals. - Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost-effective and efficient manner. - Interpreting, applying, and explaining applicable laws, codes, and regulations. - Providing consulting services to supervisors and staff. - Preparing functional reports, correspondence, and other written materials. - Using initiative and independent judgment within established organizational and department guidelines. - Performing effective oral presentations to large and small groups across functional peers and the department. - Using tact, discretion, and prudence in dealing with those contacted in the course of the work. - Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. - Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Benefits - Comprehensive benefits program including competitive salaries. - Medical, dental, and vision coverage. - 401K retirement savings plan (100% vested immediately in the employer match). - Life, disability, and voluntary benefits. - Paid time off for holiday, sick, and vacation days. - HSA and wellness program. - Flexible spending accounts. - Tuition reimbursement. - Employee Assistance program. - Parental leave. - Optional legal coverage and ID theft protection.

Shift: Monday through Friday, 8:00AM - 5:00PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. We continually work to develop innovative practices that drive sustainability and empower our partners with accurate, quality data at every critical moment and milestone. That’s why we need you — your curiosity, your talents, and your drive — to help us advance this important work, and your career. Find your place at Pace® Join us as a Regulatory Analyst, where you’ll put your love of science to work in the Scientific Insourcing Services department. You’ll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace®. This candidate will work with vendors to seek out chemical information in an entry-level regulatory services position. This is a great entry-level position to learn global chemical regulations for a wide range of materials. This is a non-laboratory position. Compensation: $20.00 per hour NOTE: Remote position What you’ll do: - Input information from vendor safety data sheets into a hazard communication database - Review global chemical regulations and determine their application for various products - Search for SDS sheets of raw materials - Fill in missing or incorrect information in the SDS sheets - Contact vendors as needed What you’ll bring: - Bachelor's degree in Biology, Chemistry, Biochemistry, or related science. - Experience with Microsoft Office - Ability to learn new computer software - Customer service experience preferred Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shift: Monday through Friday, 8:00 AM - 5:00 PM, Central Time Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. SUMMARY: The role focuses on managing and refining our CRM systems for enhanced client engagement, seamless revenue attribution, and integration with various platforms. Key responsibilities include developing automation sequences, ensuring workflow efficiency, and maintaining precise reporting for revenue metrics. Success in this position relies on collaborative cross-functional efforts and the ability to adapt to evolving best practices in RevOps and marketing automation. ESSENTIAL FUNCTIONS: - Own the end-to-end marketing technology stack, ensuring accurate setup, maintenance, and optimization of systems and workflows. - Build, test, and maintain automation workflows and sequences that drive client engagement throughout the life cycle. Route, score, and nurture leads. Drive retention and new logos. - Implement and monitor revenue attribution models across marketing, sales, and service systems. - Audit pipelines and automation performance to identify gaps, errors, and optimization opportunities. - Create dashboards and reporting structures monitoring program performance, funnel velocity, automation/conversion efficiency, and attribution/program ROI. Drive ROAS goals. - Partner with sales, marketing, and finance teams to ensure revenue metrics are tracked, reported, and accurate. - Integrate core marketing (HubSpot) and sales (Salesforce) systems with adjunct systems to create unified data flows. - Document processes, workflows, and standard operating procedures to ensure scalability and repeatability. - Support cross-functional projects requiring data hygiene and synchronization, attribution, and workflow automation. - Stay current with best practices in RevOps, CRM, and marketing technologies to recommend continuous improvements. - Manage and coach direct reports to achieve performance goals. Certificates - HubSpot certification Education & Experience - BA/BS Degree required Required Knowledge - 5+ years of experience in marketing operations. - Expertise in HubSpot Enterprise and Salesforce. - Expertise in managing the technology and analytic structure for inbound/outbound and account-based demand-generation programs in a matrixed, multi-segmented B2B environment. - Expertise in data enrichment and intent platforms. Experience using Demandbase a plus. - Strong understanding of data structures, search engine strategies, algorithms, and SEO tools (SEM Rush or equivalent). - Strong understanding of pay-per-click, retargeting, and other digital advertising strategies. - Strong understanding of Google Analytics or similar website reporting/analytics software. - Understanding of analytics tools, preferably Power BI. Required Skills - Ability to manage multiple priorities and projects spanning cross-functional teams, and set clear expectations to stakeholders on completion timelines. - Ability to interpret analytical data and provide guidance/prioritize areas for improvement. - Metric-driven; adept at building accurate dashboards and reports on marketing/sales activity at various levels. - Technology curious; takes initiative to interpret problems and source solutions to improve user experience and business results. - Proficient in MS Office applications. - Excellent communication and collaboration skills at all levels in the organization. - Ability to work independently and in close collaboration with others in a remote environment; manage multiple projects and priorities simultaneously and successfully. - Ability to supervise and coach direct reports in a remote environment. - Management of third-party vendors and budgets. WORKING ENVIRONMENT: Work is done remotely in a secure in-home office setting. Work is subject to travel for training and/or conferences on rare occasions. PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shift: Monday through Friday, 8:00 AM - 4:30 PM Compensation: $24.00 per hour Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. SUMMARY: Responsible for provision of varied administrative support duties related to the collection of delinquent accounts receivables due to the corporation for payment. ESSENTIAL FUNCTIONS: - Contact clients regarding past due invoices; contact clients regarding duplicate payments, overpayments, underpayments and credits; document all contacts and conversation in system. - Work with Project Managers and Account Executives with disputed invoices and when responses are not received. - Send client copies of invoices, as requested; upload invoices into system for Wide Area Workflow and IPP. - Support AR in reconciling assigned account payments; enter detailed notes in AR system and on weekly worksheet regarding emails to customers, payment status, invoices sent to customers, disputed items, short & over payment status. - Process credit card/ACH payments. - Cover CorpCC email to process credit card payments for all labs. - Process credit card/ACH payments. - Process and resolve Unapplieds/Short Balances/refunds - research and inform UA where payments need to be applied on accounts. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: High School Diploma/GED; AND two (2) years of collections/financial administrative support experience; OR an equivalent combination of education, training and experience. Required Knowledge and Skills Required Knowledge: - Principles and practices of collections. - Principles, practices of financial, and claims auditing. - Administrative practices and procedures, such as business letter writing and the operation of common office equipment. - Correct English usage, including spelling, grammar, punctuation, and vocabulary. - Standard business arithmetic, including percentages and decimals. - Computer applications and systems related to the work. - Principles and practices to serving as an effective project team member. - Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. - Correct business English, including spelling, grammar and punctuation. Required Skills: - Compiling and reviewing financial figures for completeness, accuracy and compliance with policies and procedures. - Interpreting, applying and explaining corporate policies and procedures. - Using tact, discretion, and initiative within established guidelines. - Researching, compiling, and summarizing a variety of informational materials. - Composing correspondence and other written independently or from brief instructions. - Establishing and maintaining effective working relationships with those contacted in the course of the work. - Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. - Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. - Maintaining databases, forms, documents and related information. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Sales Account Executive This position is a remote role, however the candidate must be located in the Albuquerque/Santa Fe, NM or Midland/Odessa, TX area. SUMMARY: Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention. ESSENTIAL FUNCTIONS: - Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory. - Visits customer establishments to evaluate needs or to promote services as needed. - Maintains customer records using automated systems. - Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications. - Contacts new or existing customer to discuss how specific products/services can meet their needs - Provides intermediate to complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices. - Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements. - Assists with receiving customer feedback and coordinating resources and responses as required. - Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management. - Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies. - Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact. - Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in business, chemistry, operations, or a closely related field; AND two (2) years of customer support experience, including experience with complex programs or operations; OR an equivalent combination of education, training and experience. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. - Valid Driver's License Required Knowledge and Skills Required Knowledge: - Intermediate to complex principles, practices and techniques of sales effectiveness. - Various understanding of the administration and oversight of sales programs, policies and procedures. - Intermediate to complex methods to resolve sales and customer problems, questions and concerns. - Various understanding of applicable sales laws, codes and regulations. - Understanding of various testing tools, equipment, and processing. - Computer applications and systems related to the work. - Principles and practices to serving as an effective project team member. - Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. - Correct business English, including spelling, grammar and punctuation. Required Skills: - Performing intermediate to complex professional-level sales duties in a variety of assigned areas. - Overseeing and administering various sales functions. - Training others in policies and procedures related to the work. - Serving as a team member and the development and management of projects. - Operating in a both a team and individual contributor environment. - Interpreting, applying and explaining applicable laws, codes and regulations. - Preparing intermediate to complex account reports, correspondence and other written materials. - Using initiative and independent judgment within established department guidelines. - Using tact, discretion and prudence in working with those contacted in the course of the work. - Performing effective oral presentations to large and small groups across functional peers and the department. - Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. - Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. This is a full-time, remote, Specialty Services Legionella Program Manager position located in Pittsburgh, PA, Monday - Friday, 8:00 a.m. - 5:00 p.m. SUMMARY: Responsible for the development and growth of a Specialty Analytical Services (SAS) Program/Division by maximizing sales through a sound strategy. Serves as the subject matter expert of the SAS Program/Division providing training and is a resource and provides knowledge to staff and clients. ESSENTIAL FUNCTIONS: - Researches the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the program. - Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business. - Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships. - Sets sales goals and revenue objectives to increase market share. - Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date. - Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices. - Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements. - Assists with receiving customer feedback and coordinating resources and responses as required. - Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth. - Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations; receives legal guidance and interpretation when required. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytics by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in business administration, chemistry, operations, or a closely related field; AND five (5) years of experience within the specialty analytical service, including experience with complex programs or operations; OR an equivalent combination of education, training and experience. Required Knowledge and Skills Required Knowledge: - Advanced to expert principles, practices and techniques in area. - Comprehensive understanding of the administration and oversight of area programs, policies and procedures. - Comprehensive understanding of applicable area laws, codes and regulations. - Advanced to expert methods to resolve sales and customer problems, questions and concerns. - Various understanding of applicable laws, codes and regulations. - Understanding of various testing tools, equipment, and processing. - Computer applications and systems related to the work. - Principles and practices to serving as an effective project team member. - Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. - Correct business English, including spelling, grammar and punctuation. Required Skills: - Performing intermediate to complex professional-level sales duties in a variety of assigned areas. - Overseeing and administering various sales functions. - Training others in policies and procedures related to the work. - Serving as a team member and the development and management of projects. - Operating in a both a team and individual contributor environment. - Interpreting, applying and explaining applicable laws, codes and regulations. - Preparing intermediate to complex account reports, correspondence and other written materials. - Using initiative and independent judgment within established department guidelines. - Using tact, discretion and prudence in working with those contacted in the course of the work. - Performing effective oral presentations to large and small groups across functional peers and the department. - Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. - Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. WORKING ENVIRONMENT: Work is done remotely in a secure in-home office setting. Work is subject to travel for training and/or conferences on rare occasions. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.