• Provide Tier 2 and 3 technical support via Slack, email, and Zoom, resolving hardware, software, and access issues promptly. • Onboard new employees, handling device setup, account provisioning, and tool access with a customer-focused approach. • Administer and maintain SaaS tools including Okta, Google Workspace, Zoom, Slack, Atlassian, and Office365. • Troubleshoot networking and remote connectivity issues to ensure reliable work-from-home performance. • Improve and document helpdesk processes, workflows, and knowledge resources to drive efficiency. • Support long-term IT initiatives such as infrastructure upgrades, security enhancements, and system integrations. • Collaborate with cross-functional teams to uphold HIPAA, SOC 2, and HITRUST compliance standards. • Proactively identify recurring issues and recommend scalable, long-term IT solutions. • Other duties as assigned.

Overview The US Oncology Network is looking for a Senior IT Analyst to join our team at Texas Oncology. This is a remote role and requires the candidate to reside within Texas. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. What does the Senior IT Analyst do? Including but not limited to The Senior IT Analyst – Digital & Architecture Enablement is a senior individual contributor role accountable for ensuring clarity, integrity, and continuity of solution intent across digital and architecture‑led initiatives at Texas Oncology. This role serves as a critical force multiplier for Enterprise Architects and Solution Architects by providing well-structured, unambiguous requirements and analysis artifacts that support top-of-license architectural and technical decision-making. This role operates at the intersection of business, clinical operations, and IT, with a primary focus on problem definition, requirements clarity, and solution alignment. While not a full project management role, the Senior IT Analyst provides light-weight delivery coordination to ensure requirements are effectively carried through the IT delivery lifecycle. The Senior IT Analyst influences upstream decisions, spans multiple concurrent initiatives, and ensures solution intent is preserved across the IT delivery lifecycle. Responsibilities The essential duties and responsibilities: including but not limited to: Business & Technical Requirements Analysis - Lead advanced discovery and analysis efforts with business, clinical, and operational stakeholders to surface underlying needs, constraints, and success measures across multiple initiatives. - Translate complex business problems into high‑quality, unambiguous functional and non‑functional technical requirements that directly enable architectural design and delivery feasibility. - Own and resolve requirements ambiguity, scope gaps, and conflicting stakeholder expectations that could compromise solution quality or delivery outcomes. - Ensure requirements comprehensively address enterprise IT considerations including integration, security, data, performance, resilience, and long‑term supportability. Architectural Design Enablement - Serve as a primary analytical partner to Enterprise Architects and Solution Architects by producing high-quality requirement specifications, process flows, and contextual models. - Support architecture and solution design activities by clarifying intent, constraints, assumptions, and tradeoffs. - Ensure traceability between business objectives, architectural decisions, and delivered solutions. Cross‑Initiative Delivery Enablement - Enable alignment across multiple concurrent initiatives by providing senior‑level analysis, dependency identification, and readiness assessment. - Partner with IT Project Managers and delivery leads to ensure solution intent is understood, prioritized, and executed as designed throughout the SDLC. - Serve as an escalation point for definition‑related risks, requirement quality issues, and misalignment between intent and implementation. Governance, Quality & Continuous Improvement - Maintain high-quality documentation standards for requirements, analysis artifacts, and decision records. - Support IT governance processes by ensuring requirements completeness, clarity, and readiness for delivery. - Contribute to continuous improvement of architecture enablement practices, templates, and analytical standards across Texas Oncology IT. Qualifications The ideal candidate for the position will have the following background and experience: Required Qualifications - Bachelor’s degree in Information Systems, Computer Science, Business, or a related field. - 6–9 years of experience as a Senior IT Analyst or IT Business Analyst in enterprise environments. - Demonstrated expertise translating complex business needs into architect‑ready technical requirements. - Proven ability to influence architectural and solution decisions without formal authority. - Excellent analytical thinking, documentation rigor, and stakeholder communication skills. Preferred Qualifications - Healthcare IT, clinical systems, or regulated‑industry experience. - Extensive experience working side‑by‑side with Enterprise Architects and Solution Architects. - Strong understanding of modern digital platforms, integration concepts, and architecture patterns. - Familiarity with Agile, SAFe, or hybrid delivery models. - CBAP, CCBA, or equivalent certification. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus. Requires vision and hearing corrected to normal range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with corporate and field staff, as well as external customers and contacts. Work may require some travel by air or automobile. Fantastic time-management skills with the ability to multi-task.

Role Description Responsible for supporting, organizing, conducting, and directing the Vituity HEART Thoracic Donor Organ Transplant Recovery Program. - Encompasses liaison activities between Administration, the Surgical Staff, the Medical Staff, performance measurement, protocol development, research, and quality improvement activities for the procurement of donor Heart and Lung grafts for thoracic transplantation. - Responsible for the recovery of donor Heart and Lung grafts for the Heart and Lung Transplant Program in keeping with the policies, rules, and regulations of Vituity-contracted Hospital Systems, clients, and its medical and surgical staff. - Adhere to all applicable State, Federal, and local laws, policies, and regulations. - Aid in compliance with International Society of Heart and Lung Transplantation (ISHLT), United Network for Organ Sharing (UNOS), and Organ Procurement Organizations (OPOs), surveys, and laboratory data collection. - Help in preparation for federal, state, or JCAHO inspections. - Collaborate with physicians and Thoracic Transplant Program team members to promote the concepts and practice of Quality Assurance by linking improvement activities, education, and information. - Facilitate appropriate financial and operational efficiencies. - Coordinate with hospital to ensure adequate training of nursing staff and clinical transplant coordinators in the care of donor thoracic transplant patients. - Ensure that tissue typing and organ procurement services are available. - Ensure that heart and lung transplant procurement is performed by, or under direct supervision of, a qualified surgeon. - Participate in hospital and Medical Staff committees dealing with thoracic transplant donor issues. - Follow safety standards in all aspects of performance of the above functions and attend applicable safety education sessions. - Review operations, policies and procedures, and staff education and training, including a disaster preparedness plan. Qualifications - Board Certified/Eligible Thoracic Surgery physicians required. - Valid license to practice medicine in one of the contiguous United States required. - Providers who graduated from a Thoracic training program before 1990 and have at least seven (7) years’ experience in Thoracic Transplant Surgery will be considered. - Providers who are newly graduated within the time specified by the American Board of Medical Specialists and Medical Staff by-laws will be considered. - Maintain appropriate current professional knowledge in the care of Thoracic Transplant patients by obtaining at least 12 CMEs in Thoracic OR Surgery every three years and an additional training of one year formalized training in thoracic transplantation required. - A minimum of two years documented experience with a transplant program that meets the qualification for UNOS membership required. - Experience in pre-operative and post-operative patient care responsibility for an optimum of 20 and minimum of 10 heart transplants for adults required. - Experience in pre-operative and post-operative patient care responsibility for an optimum of 20 and minimum of 10 lung transplants in a UNOS approved transplant program required. - Cumulative experience of at least 20 thoracic transplants over more than two years required. - Maintain current knowledge in the care of thoracic transplant patients by obtaining a minimum of 12 CME’s in thoracic transplantation AND/OR Thoracic surgery every three years required. - Additional training of one year formalized training in thoracic transplantation OR a minimum of two years’ documented experience with a thoracic transplant program that meets the qualification for UNOS membership preferred. - Experience in pre-operative and post-operative patient care responsibility for at least 10 thoracic transplant recipients in a UNOS-qualified program OR cumulative experience of at least 20 thoracic transplants over more than two years preferred. - Maintain current knowledge in the care of thoracic transplant patients by obtaining a minimum of 12 CME’s in thoracic transplantation AND/OR thoracic surgery every three years preferred. Benefits - Superior Health Plan Options. - Dental, Vision, HSA, life and AD&D coverage, and more. - Partnership models allow a K-1 status pay structure, allowing high tax deductions. - Extraordinary 401K Plan with high tax reduction and faster balance growth. - Eligible to receive an Annual Profit Distribution/yearly cash bonus. - EAP and travel assistance included. - Student loan refinancing discounts. - Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

• Design, deployment and operation of Microsoft 365 environments • Strategic consulting on the adoption and use of the M365 suite • Migration from IMAP or on-premises Exchange servers to Exchange Online • Migration of traditional file servers to SharePoint • Client management using Intune • Deploying clients with Autopilot • Establishing permission structures using Entra ID and Conditional Access • Connecting local Active Directory domains with Entra ID Connect • Troubleshooting Microsoft 365 services • Documenting completed projects and handing them over to the support team • Supporting the Microsoft 365 support team