EXPLETO GmbH

• Independently prepare and draft quotations and process customer orders • Execute the invoicing cycle, including verification and ensuring accurate billing • Manage and bill maintenance contracts and monitor ongoing contract structures • Ensure high data quality in CRM and ERP systems (SAP Business One, TANSS) • Monitor license agreements • Control and track orders and coordinate with suppliers • Structure, document and further develop sales processes • Take responsibility for the organization and development of our IT inventory • Prepare reports, KPIs and sales-related analyses • Identify and implement optimization potential in internal workflows and processes

• Design, deployment and operation of Microsoft 365 environments • Strategic consulting on the adoption and use of the M365 suite • Migration from IMAP or on-premises Exchange servers to Exchange Online • Migration of traditional file servers to SharePoint • Client management using Intune • Deploying clients with Autopilot • Establishing permission structures using Entra ID and Conditional Access • Connecting local Active Directory domains with Entra ID Connect • Troubleshooting Microsoft 365 services • Documenting completed projects and handing them over to the support team • Supporting the Microsoft 365 support team

• Independently handling customer assignments on-site and remotely • Deploying Windows-based networks consisting of clients and servers • Documenting completed projects and handing them over to the support team • Diagnosing and analyzing technical issues and faults • Supporting the support team through on-site deployments • Installing and configuring software and hardware • Ensuring customer satisfaction through professional communication • Independently developing efficient solution approaches • Close collaboration and continuous communication with the team