• Define and own the overall technical vision, architecture, and technology stack for Vibrant’s unified platforms • Partner with the CTO on long-term platform strategy, roadmap, and investment priorities • Collaborate with product owners and organizational leaders to align platform strategy with business goals, user needs, and funding realities • Prioritize near-term delivery needs while ensuring long-term scalability, security, and sustainability of platform solutions • Establish objectives and key results (OKRs) for platform engineering teams • Define and execute talent strategy for Platform Engineering, including recruitment, development, and succession planning • Lead platform engineering teams responsible for executing platform roadmaps, including CRM, contact center systems, software engineering, and DevOps • Translate product requirements into robust, flexible, and secure technical solutions • Own and oversee user-facing platforms (e.g., CRM), interaction management systems (e.g., contact center solutions), and contact routing technologies (telephony, video, chat) • Establish and oversee AI/ML operations (MLOps) infrastructure, including model training pipelines, deployment workflows, monitoring systems, and governance frameworks for responsible AI • Oversee DevOps, automation, testing, and reliability practices to ensure high availability and performance • Establish and manage external vendor relationships, contracts, and strategic partnerships • Ensure platform initiatives are delivered on time, within budget, and in alignment with organizational priorities • Serve as a senior technology leader and advisor to executive leadership, ensuring alignment between technology strategy and organizational goals • Communicate platform strategy, progress, and outcomes to executives with varying levels of technical expertise • Mentor and develop senior engineering and technical leaders; conduct performance reviews and support leadership growth • Foster a healthy, inclusive, and high-performing engineering culture grounded in accountability, collaboration, and mission impact • Motivate teams to achieve objectives while retaining and developing top technical talent • Evaluate technical, operational, and organizational risks impacting platform delivery and long-term strategy • Approve decisions that commit significant financial, technical, and human resources within Platform Engineering • Establish and enforce policies, standards, and best practices governing platform development and operations • Ensure compliance with organizational, regulatory, and public health–related requirements as applicable, including HIPAA, FedRAMP, NIST cybersecurity frameworks, and federal data governance standards • Maintain awareness of emerging technologies, industry trends, and public sector considerations relevant to platform engineering

• Lead cost optimization efforts across our AWS estate (EC2, EKS, S3, EBS, Lambda, RDS, etc.), delivering measurable savings and performance wins. • Analyze and optimize Apache Spark jobs (EMR/EKS) — improve executor tuning, autoscaling, and job scheduling for efficiency. • Partner with Data Engineering to optimize Airflow DAGs, reduce pipeline waste, and manage resource-intensive workflows. • Reduce Kubernetes costs through node pool optimization, vcluster strategy, pod rightsizing, and non-prod automation. • Implement and manage Savings Plans, Reserved Instances, and workload scheduling to maximize discount coverage. • Audit and improve Snowflake usage patterns — warehouse sizing, query optimization, idle resource management. • Collaborate with Finance to build accurate cloud cost allocation models, showback dashboards, and budget forecasting tools. • Drive tagging enforcement, anomaly detection, and policy automation using tools like AWS CUR, Athena, QuickSight, or 3rd-party FinOps platforms. • Advocate for and implement cost-conscious design patterns in collaboration with DevOps, SRE, and software engineers. • Establish FinOps KPIs (e.g., cost per Spark job, cost per API call, efficiency scores) and drive continuous improvement.

• Lead the design, evolution, and operational excellence of cloud-native infrastructure and developer platform. • Build and scale foundational systems that power applications, data platforms, and AI-driven services. • Oversee Kubernetes architecture, infrastructure-as-code strategy, CI/CD systems, observability, and reliability engineering. • Establish engineering standards for microservices deployment, resource management, and platform resiliency. • Drive Infrastructure-as-Code maturity using Terraform and GitOps principles. • Own CI/CD platform strategy and deployment pipelines to improve velocity and reduce operational friction. • Improve developer experience through self-service infrastructure tooling and automation. • Provide architectural oversight for Spark-based distributed compute workloads. • Mentor senior engineers and platform leads, creating a culture of operational excellence.

Role Description The ERP Platform Manager owns Workday Financials as the core finance technology platform. This individual contributor role operates as the product owner of the ERP platform, ensuring financial process integrity, system governance, and scalable automation. This role does not have direct reports. Responsibilities - Platform Roadmap Ownership - Define ERP roadmap aligned to CFO priorities - Partner with Finance leaders (Accounting, FP&A, Procurement) - Prioritize enhancements and automation initiatives - Finance Process Enablement - Optimize GL, AP, AR, procurement, and revenue accounting workflows - Improve close-cycle efficiency - Reduce manual journal entries and reconciliations - Investigate and resolve Workday business process errors - Ad-Hoc Custom Reports Development - Governance & Controls - Own security roles and segregation of duties - Maintain change documentation for audit readiness - Experience supporting revenue recognition configurations (ASC 606) - Ensure integration integrity between Salesforce and Workday Financials - Technical Oversight - Manage system configuration - Oversee releases and regression testing - Partner with implementation partners as needed Success Measures - Shorter close cycles - Improved financial reporting accuracy - Strong audit posture - Stable CRM-to-ERP integration Qualifications - 7–12+ years ERP ownership experience - Working knowledge of Workday Financials - Understanding of SaaS revenue accounting - Strong finance process knowledge - Experience in SOX-controlled environment preferred Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. - Life at One Identity means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. - Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.