• Build and iterate on the frontend and backend components that power agentic user experiences. • Collaborate with design and product teams to create intuitive, conversational interaction patterns. • Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling. • Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure. • Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals. • Write high-quality, well-tested code and help refine engineering standards and best practices. • Debug production issues, improve observability, and contribute to system reliability. • Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.

• Develop production emails using our React-based component library • Lead complete projects independently to build marketing platforms and tooling • Architect scalable full-stack solutions spanning frontend (React, Next.js) and backend (Ruby, REST APIs, GraphQL) • Design and implement reusable abstractions, frameworks, and patterns • Build robust APIs and services using Ruby, SQL, and modern databases • Develop responsive, accessible HTML/CSS rendering systems • Partner directly with Marketing and Product stakeholders • Mentor junior engineers through code reviews and technical guidance

• Collaborate with internal departments on system enhancements, problem resolution, and project requirements • Act as a mentor and support resource to junior developers within the team • Develop, test, and debug full-stack application code in line with business requirements • Maintain version control and follow established change management practices • Analyze and enhance existing systems and processes to improve performance and usability • Design and implement user-facing features and backend services using modern development frameworks and tools within the PHP ecosystem • Create and maintain technical documentation, including specifications and process definitions • Engage with external vendors when necessary for system integration or support

• Own and evolve the target architecture for core transactional platforms • Design scalable, resilient, and secure distributed systems • Define and govern microservices and event-driven architecture patterns • Lead architectural decision-making across multiple engineering teams • Ensure alignment with non-functional requirements (performance, availability, security, compliance) • Guide teams on clean architecture, Domain-Driven Design, and SOLID principles • Review solution designs and code from an architectural perspective • Partner with DevOps and platform teams on CI/CD, deployment, and runtime architecture • Drive cloud adoption and container-based delivery models • Identify technical risks early and define mitigation strategies • Support production readiness, operational stability, and incident prevention • Act as the technical escalation point for complex architectural issues