This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description RYZ Labs is hiring for a Server Administrator to manage and maintain our server environment, ensuring performance, security, and uptime. On-call rotation required. - Administer Windows/Linux servers, VMs, and clusters (VMware/Hyper‑V/KVM). - Monitor health and performance; tune resources and troubleshoot incidents. - Apply patches/updates and manage configuration baselines (WSUS/SCCM/Ansible). - Implement security hardening, access controls, and compliance standards. - Manage backups/DR (e.g., Veeam); perform restores and DR tests. - Maintain documentation, runbooks, and asset inventory. Qualifications - 3+ years administering Windows and/or Linux servers in production. - Strong with virtualization, storage, and networking fundamentals. - Scripting/automation skills (PowerShell, Bash); Git a plus. - Experience with monitoring and logging tools; incident/RCA practice. - Knowledge of security best practices and identity management (AD/LDAP). - Preferred certs: MCSA/MCSE, RHCSA/RHCE, VCP, Security+. Benefits - Work with autonomy and efficiency, owning every step of your development. - Environment of opportunities, learning, growth, expansion, and challenging projects. - Deepen your experience while sharing and learning from a team of great professionals and specialists. Company Description RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. - Our teams are remote and distributed throughout the US and Latam. - They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. - We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect. - Frugality - being frugal and cost-conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations.

• Serve as the primary system administrator for ICIC’s multi-cloud, customized Salesforce environment (~40 users), ensuring reliability, scalability, and optimal system performance • Oversee all Salesforce administrative functions, including user account creation and management, permissions, page layouts, generation of key reports and dashboards, creation of new fields, validation rules, and security settings • Manage and maintain all Salesforce managed packages as well as integrations with third-party systems, including but not limited to: Account Engagement (Pardot); Alchemer; EventSpark; Givelively; Zapier; and Stripe. • Design, implement, and maintain advanced automations, triggers, and processes using Flow and other declarative / AppExchange tools • Document key configurations, processes, and policies to support system continuity • Manage sandbox environments for testing, and deployment of new configurations or automations, ensuring proper change management and documentation. • Maintain strong data governance, integrity, and hygiene across all systems, including routine batch data uploads and updates using tools such as Apsona • Proactively identify system enhancements and opportunities for automation or process improvement • Evaluate and implement new Salesforce AppExchange tools and integrations as organizational needs evolve • Stay current on Salesforce platform releases, best practices, and emerging technologies; make recommendations for ongoing system improvements • Liaise with vendors to ensure timely contract renewals, license management, and payment processing for Salesforce and related technology platforms • Collaborate with ICIC leadership to align Salesforce architecture and data strategy with organizational goals • Partner with ICIC’s internal teams to ensure systems support reporting, marketing, fundraising, and operational goals • Serve as the central technical resource for teams across ICIC, providing expert guidance and support on Salesforce and connected platforms • Develop and deliver internal staff trainings and training documentation to improve user adoption, confidence, and efficiency, and help make teams as self-reliant as possible • Train new ICIC staff members on Salesforce and related platforms • Provide ad hoc support for more complex organization-wide data requests • Calculate key organization-wide statistics for ICIC’s annual impact report and other institutional reporting needs

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities - Resolve workstation operating system issues of any kind. - Resolve printer issues of any kind. - Resolve standard business application (Office, etc.) issues of any kind. - Resolve line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. - Resolve server issues of any kind. - Handle basic and intermediate networking issues. - Act as an escalation point for technicians. - Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Qualifications - Experience with Windows and Mac OS troubleshooting. - Experience with Server 2016 through 2025. - Experience with VMWare and Hyper V Virtualization. - Experience supporting M365 and Azure. - Minimum of three to five years experience in IT Support or a similar role. - Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. - Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. - Experience with Managed Service Providers (MSPs) is highly desirable. - Active Server Certifications are preferred. Requirements - A home office set up that meets the following: - Computer: A working computer with a minimum of 8GB RAM and one of the following: - Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Internet: Stable internet connection with at least 5 Mbps download and upload speeds. - Audio Equipment: A quality headset with a noise-cancellation feature for meetings. - Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. - Webcam: An HD webcam for video calls. - 2nd Monitor. - UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop). - A very strong cultural fit the ITS way (Our core values will be discussed during the interview). - Excellent command of the English language both spoken and written. - Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday). - Able to pass our online behavior and cognitive assessments. - Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. - Able to provide NBI Clearance (for PH applicants). Compensation Pay rate starts at $8.54/hr and varies by experience and location. Benefits - Comprehensive Health Plans / HMO (Employee & Dependent/s). - Life Insurance. - Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions). - Paid Time Off (starts at 15 days per year). - Maternity/Paternity Leave. - Paid US Holiday. - Night Shift Bonus. - Salary Advancement/Loan. - Health & Wellness Program. - Company-paid training and certification.