• Lead the charge in building secure, resilient, and high-performing IT infrastructure across the nationwide healthcare network. • Ensure seamless connectivity for clinics, HQ, and remote teams while safeguarding sensitive data and maintaining regulatory certifications. • Be deeply involved in day-to-day operations, personally architecting solutions, troubleshooting complex issues, and driving key initiatives. • Solve critical challenges and deliver tangible results, ensuring the network and security posture remains robust and responsive.

• Work with clients to assess and improve their cybersecurity posture, design practical solutions aligned with business objectives, and support the deployment and implementation of security strategies, frameworks, and concrete measures to improve protection and resilience. • Conduct risk assessments and security reviews to identify vulnerabilities, recommend improvements, and assist in defining roadmaps and action plans for cybersecurity initiatives. • Collaborate with multidisciplinary teams to deliver projects that combine business, technology, and regulatory perspectives. • Stay informed about cybersecurity trends, regulations, and technologies to provide relevant insights.

• Administer and Maintain EDR Tools • Tune detection rules to reduce false positives and improve threat visibility for each covered locality. • Ensure asset inventory is accurate and up to date for each covered locality. • Regularly update the EDR platform and agents to the latest versions. • Review and adjust security policies. • Conduct health checks to ensure the EDR system is functioning properly. • Investigate and remediate unexpected agent behavior • Ensure that Integrations are working as required and troubleshoot when issues are identified • Administer and Maintain Vulnerability Management System • Maintain and update the vulnerability management platform and agents • Conduct health checks to ensure the VMS system is functioning properly. • Tune scan policies to reduce false positives and improve accuracy for each covered locality • Ensure asset inventory is accurate and up to date for each covered locality • Configure and schedule scans for each covered locality. • Investigate and remediate unexpected agent behavior • Ensure that integrations are working as required and troubleshoot when issues are identified • Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC • Maintain and update the Remote Monitoring and Management platform and agents • Accurately document customer interactions, troubleshooting steps, and resolutions • Escalate complex or unresolved issues as needed • Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

• Owning the technical and cultural integration of the Australian security team into Packetlabs’ global practice • Mentoring intermediate and junior pentesters locally • Setting and enforcing documentation, workflow, and tooling standards used across regions • Acting as a cultural and technical bridge between regions • Participate in cross-region projects (you will not be siloed to “APAC-only” work) • Communicate findings clearly in both written and verbal formats • Contribute to shared documentation and knowledge bases • Support structured handoffs across time zones when needed • Your primary role is to perform penetration testing of web applications, mobile applications, thick clients, APIs, and infrastructure when ready. • Develop detailed reports on findings and remediations for impactful findings. • Mentor intermediate and junior pentesters • Lead or co-lead internal knowledge-sharing sessions