• Design, deploy, and maintain Kubernetes clusters (K3s, RKE2, AKS, EKS, GKE) across cloud and hybrid environments. • Implement infrastructure-as-code solutions using Terraform, Pulumi, Ansible, or equivalent automation tools. • Engineer secure, scalable networking architectures including VPCs, subnets, VPNs, firewalls, service meshes, load balancers, and cross-region connectivity. • Architect and maintain CI/CD pipelines, GitOps tooling, and automated delivery workflows using GitHub Actions, ArgoCD, Flux, or GitLab CI. • Configure and operate observability platforms including Prometheus, Grafana, Loki, Tempo, OpenTelemetry, and Thanos for full-stack visibility. • Collaborate with SRE and platform teams to improve reliability, reduce operational toil, and optimize performance and cost. • Implement and maintain cloud security best practices including IAM, RBAC, secrets management, encryption, and compliance controls. • Participate in on-call rotation, incident response, and root cause analysis for platform-related production issues. • Develop and document runbooks, architecture diagrams, operational standards, and troubleshooting guides. • Mentor junior engineers and contribute to capability-building around modern infrastructure practices.

At Symmetrio, we are recruiting for an IT Infrastructure Specialist who supports the deployment and ongoing operation of customer environments used to deliver company applications. This heavily customer-facing role is hands-on and includes testing/validating hardware configurations, implementing core infrastructure services, and providing support for both new deployments and existing clients. **NYC Metro candidates are highly preferred for occasional travel.** **Infrastructure Management** · Test and validate server and hardware configurations to ensure they are suitable for reliable application delivery · Implement, administer, and maintain Windows-based physical server environments and VMware and Nutanix virtual infrastructure · Configure and support Active Directory services, including users, groups, and Group Policy (GPO) administration · Deploy, maintain, and troubleshoot app delivery (Citrix/Omnissa) based environments · Install, configure, maintain, and troubleshoot Microsoft SQL Server and related components · Coordinate software releases and patching activities; monitor environments to maintain security, stability, and performance **Support & Operations** · Follow change management procedures and provide escalation-level troubleshooting when required · Maintain accurate documentation for systems, configurations, processes, and support activities · Provide hands-on technical support to new and existing clients via phone/email/remote support · Handle daily support cases and service requests, ensuring timely response and resolution · Participate in occasional coverage aligned with West Coast business hours **Best Practices & Professional Development** · Apply IT service management and standards practices (e.g., ITIL and ISO) to support operations · Maintain familiarity with disaster recovery best practices and procedures · Assess business requirements and recommend practical technical solutions · Stay current with industry trends and emerging technologies

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description RYZ Labs is hiring for a Data Center Manager to oversee day-to-day operations, ensuring high availability and consistent performance. Experience with power, cooling (HVAC), and physical security preferred. Day/night shifts and on-call available! - Lead daily data center operations to meet uptime, capacity, and SLA targets. - Manage staff schedules, training, performance; coordinate vendors/contractors. - Own site budget, purchasing, and cost controls. - Plan capacity and execute efficiency and reliability improvements. - Monitor facility health and KPIs (DCIM/BMS); report and act on trends. - Ensure safety, security, and regulatory compliance; manage audits and SOPs. - Drive incident/change management and root-cause remediation. - Oversee preventive/corrective maintenance and installation activities. Qualifications - Bachelor’s in Engineering/IT or equivalent experience. - 5+ years in critical facilities or data center operations. - Strong knowledge of UPS, generators, power distribution, CRAC/CRAH, and cabling. - Experience with DCIM/BMS and ITSM/ticketing; ITIL a plus. - Proven leadership, vendor and budget management; willing to work shifts/on-call. - Certifications a plus: CDCP/CDCS, ITIL Foundation. Company Description RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. - Our teams are remote and distributed throughout the US and Latam. - They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. - We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect. - Frugality - being frugal and cost-conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.

• Act as the primary owner for the PatientKeeper Windows server environment (including legacy versions back to 2012), performing configuration, maintenance, and troubleshooting. • Manage day-to-day configuration, monitoring, and maintenance of Cisco ASA firewalls and Cisco switching/routing infrastructure, including building and maintaining site-to-site and client VPN tunnels with customer networks. • Be responsible for the Active Directory infrastructure, including the design and setup of new Active Directory network configurations and ensuring accurate Windows DNS functionality. • Provide administration and operational support for the Oracle DBA environment used by the PatientKeeper product. • Work across teams to maintain security policies and ensure the integrity of the internal access management directory.