• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organization • Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

• Develop, maintain, and enhance system integrations using Celigo (Integrator.io), including flows, mappings, and error handling • Build and support custom APIs and data integrations between NetSuite and third-party systems (e.g., 3PLs, WMS, EDI platforms, finance and SaaS tools) • Write, maintain and/or refactor SuiteScript to support NetSuite integrations, automation, and customizations • Provide support for daily NetSuite activities, including issue investigation, troubleshooting, and user support related to integrations and custom functionality • Support the development and customization of NetSuite to best support business processes and operational needs • Partner closely with the Sr Integration Engineer to design scalable, reliable integration patterns • Monitor integrations, troubleshoot failures, and perform root cause analysis • Assist with testing, documentation, and deployment of integration enhancements and NetSuite changes • Collaborate with cross-functional teams (Finance, Supply Chain, Operations, IT) to understand business requirements and data flows

• Support strategic opportunities showcasing Johnson Controls’ applied systems value proposition • Develop and present technical content for customer sessions, training programs, and industry events • Author technical papers, articles, and manuals for respected industry publications • Maintain comprehensive system and application guides • Research emerging technologies and system applications • Collaborate with engineering, product development, and marketing teams • Review technical documentation for accuracy and alignment with industry standards • Represent Johnson Controls on industry committees

• Translate product ideas, domain concepts, and company vision into durable data models, computation layers, and system contracts that preserve meaning as the platform grows. • Design and evolve foundational data systems end-to-end and hand them off once patterns are established, documented, and safely extensible by other teams. • Guide teams through decisions on data modeling, schema evolution, performance tradeoffs, correctness, observability, AI integration, and scale. • Influence without authority - shaping engineering culture, mentoring senior engineers, and raising the organizational bar through architectural clarity and principled decision-making. • Partner closely with product, CTO, AI/ML, and engineering teams to shape roadmap feasibility and long-term platform direction.