• Run daily/weekly test cycles across multiple products and environments • Build, maintain, and extend automated test frameworks integrated into CI/CD pipelines • Author, update, and optimize test cases across product lines • Partner with product squads to enable feature validation and regression coverage • Participate in release readiness reviews and provide test evidence for release evaluation and qualification • Hunt for failure modes beyond the “happy path” • Contribute to QA dashboards and track product-level KPIs • Help map production issues into regression tests

• Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles. • Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists. • Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline. • Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates. • Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards. • Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership. • Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services. • Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles. • Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products.

• Test IXL questions for typos, formatting issues, and mathematical errors • Verify that digital questions match their original designs • Record grading bugs and visual issues • Collaborate with curriculum designers to meet project deadlines

• Collaborate with the development team in investigating, reporting, and fixing bugs. • Perform manual acceptance testing, exploratory testing. • Build and maintain the test cases documentation. • Be a quality assurance leader within the team you work with and within Super Dispatch in general. • Collaborate on testing and quality assurance projects across teams within Super Dispatch. • Facilitate collaboration with engineers, product managers, and designers during the development and testing process. • Be a valued member of an autonomous, cross-functional agile team with its mission, comprised of a product manager, UX designer, a frontend engineer, and a backend engineer. • Be a leader of the QA engineering community of Super Dispatch affecting and driving our quality assurance standards across the company.