• Create a strong partnership with the executive leaders in sales, marketing, finance, and professional services • Lead the technical side of the enterprise digital transformation program to move Veeva to a new generation of CRM, SFA, and PSA systems custom built on Veeva’s unreleased X platform. Partner closely with product leadership, providing direct feedback on features and functionality • Direct a portfolio of enterprise projects in direct partnership with the business, and contribute to the overall IT enterprise portfolio management process • Set the technology strategy for adding other business entities into the core commercial IT systems • Ensure the business’ vision and digital transformation objectives are collectively considered in establishing the 1-3 year plan for Commercial Systems, negotiating effectively among additional senior stakeholders • Lead a team in establishing a repeatable process for maintenance releases, architecture strategy and changes, sprint planning, environment management, and user support • Set strategy for supporting a worldwide user base that uses a suite of applications built on the Veeva platforms • Serve as a senior advisor to the CIO, assisting with the establishment of the IT strategic objectives • Effectively recruit high quality team members to support Veeva’s growth • Follow industry established process for change and release management for public companies governed by SOX requirements

• Engage with potential wealth management clients over Zoom, phone, and/or in person to understand their needs and share how Mercer can help • Draw on financial expertise as well as resources across the organization to create distinct value for each client and present a tailored view of how Mercer can help achieve their goals • Own your sales pipeline from start to finish, converting and nurturing potential clients to create a best-in-class experience for every potential client • Act as a self-motivated leader within a fast-growing, high-visibility arm of the organization and leverage opportunities for personal growth

• Build and lead Myriad’s first Technology Transfer organization, responsible for operationalizing new assays and platforms from late-stage R&D into production. • Define and implement transfer governance, documentation standards, and success metrics. • Lead cross-functional programs that align R&D, Quality, Regulatory, Operations, and Commercial on launch readiness. • Oversee design transfer, process validation, and workflow optimization for new products. • Ensure compliance with CLIA, CAP, FDA, and ISO design control requirements. • Develop a world-class team of scientists, engineers, and project leads (6–7 within 18 months). • Drive continuous improvement using Lean or Six Sigma principles to shorten transfer timelines. • Champion a culture that connects scientific rigor with patient impact.

• Serve as an internal expert on CAHPS and HOS survey methodology, regulatory changes, and CMS guidance • Develop and execute an improvement strategy to deliver on contract, measure level targets • Monitor results, identify trends and areas of opportunity, and drive continuous improvement • Accelerate shared accountability for CAHPS and HOS improvement by effectively communicating the strategy to the Enterprise to create alignment, inspire action and deliver tangible results • Develop and maintain a portfolio of improvement initiatives focused on delivering improved member experience and satisfaction, targeting key drivers of performance • Collaborate with cross-functional teams to design, test, and scale interventions that directly impact Star ratings • Responsible for initiative performance monitoring and development of deep, holistic operational reporting, with regular executive summary roll-up to Stars leadership • Lead multiple analytics partners to develop robust reporting informing prioritized opportunities for Quality improvement and experience; requires ability to derive insights from large quantities of data • Develop strategic recommendations for program evolution and policy advocacy, including written summaries and talking points for engagement with CMS, industry groups, and internal stakeholders • Oversee budget, vendor relationships and project/ program management • Lead and develop team of high-performing direct reports