• Drive rapid top-line growth of the Global Professional Services business • Create the strategy and driving the development of Rimini Street professional service offerings • Collaborate with our Global Service Delivery team to define the model for delivering these services • Accountable for driving demand (leads and pipeline), new sales and client satisfaction for Professional Services • Lead the Project/Engagement Management to oversee the delivery of professional services, on-time and on budget for timely revenue recognition • Define roadmaps for Rimini Street professional services aligned with market needs and evolution • Drive development of professional services, projects and engagements to fulfill roadmaps • Ensure the timely delivery and fulfillment of PS, leveraging internal resources and external contractors • Develop positioning and messaging that differentiates Rimini Street professional services in the market • Support and engage actively with our Sales, Client Success and Renewal teams around the world

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Vice President of Operations is a senior operational leader in the US responsible for driving performance, leading Regional Property Managers, and ensuring operational excellence across a multi-state student housing portfolio. This role oversees all aspects of property operations, leasing, revenue management, resident satisfaction, financial performance, and team development within the assigned region. Reporting to the Senior Vice President of Operations, the VP serves as a strategic partner in shaping regional business plans, executing operational initiatives, and optimizing asset performance. This position requires a strong leader with deep student housing expertise, operational rigor, and the ability to scale performance across diverse markets. - Build and lead a high-performing regional team that excels in leadership, financial management, and resident experience. - Drive NOI growth through strong revenue performance, disciplined expense management, and proactive risk reduction. - Ensure accountability at all levels for leasing execution, revenue generation, expense control, resident satisfaction, and operational consistency. - Deliver annual revenue, occupancy, and expense targets aligned with business plans and portfolio strategy. Responsibilities Leadership & Team Development - Provide visible, hands-on leadership across the region, setting clear direction and modeling high standards of performance and accountability. - Develop Regional Property Managers into strong business leaders through coaching, structured feedback, and exposure to strategic decision-making. - Identify high-potential talent within the region and actively support succession planning and leadership readiness. - Hold leaders accountable for results, behaviors, and execution through clear goals, regular performance discussions, and timely corrective action when needed. - Build leadership capability across all levels by reinforcing expectations around ownership, decision-making, and operational discipline. - Address underperformance promptly and decisively, ensuring improvement plans are clear, measurable, and time-bound. Operational Oversight - Translate regional and portfolio strategies into clear operational priorities and execution plans for Regional Property Managers and site teams. - Ensure operational consistency and accountability across the region by establishing clear standards, performance benchmarks, and review cadences. - Proactively identify operational risks and performance gaps, taking ownership of corrective action and follow-through. - Ensure leaders are effectively prioritizing initiatives, managing competing demands, and delivering results without operational drift. Leasing & Revenue Management - Provide strategic oversight and challenge to regional leasing plans to ensure they are realistic, competitive, and results-driven. - Hold leaders accountable for leasing execution, pace, and results, including corrective action where targets are missed. - Drive a performance mindset focused on conversion, pricing discipline, and proactive market response. Financial Performance & Portfolio Management - Lead regional financial strategy with a strong command of portfolio performance, risks, and opportunities. - Hold Regional Property Managers accountable for financial results, including NOI performance, expense control, and forecast accuracy. - Require data-driven decision-making and ensure leaders understand the financial impact of operational decisions. - Step in directly when assets are underperforming to reset expectations and drive recovery plans. Oversight of Focus Assets - Provide direct oversight and intervention for assets requiring elevated attention or turnaround strategies. - Develop and execute tailored improvement plans in collaboration with on-site and regional teams. - Ensure timely action, progress tracking, and reporting to senior leadership. Resident Experience & Customer Success - Set clear expectations for resident experience and service delivery, holding leaders accountable for NPS and retention outcomes. - Ensure resident feedback and performance data are actively used to drive operational improvements, not just reported. - Serve as an escalation point for resident issues requiring senior-level intervention. Cross-Functional Collaboration - Serve as a senior leader and strategic partner across Operations, Finance, Sales & Marketing, Business Excellence, and People teams. - Influence portfolio-level initiatives by providing clear operational insight, feedback, and recommendations. - Champion scalable programs, process improvements, and operational discipline that support long-term growth. - Represent the region with confidence and credibility in executive discussions, owner conversations, and key stakeholder engagements. Travel - Travel frequently within the region and to corporate locations to provide hands-on oversight, training, and strategic support. - Up to 75% travel required. Qualifications - Bachelor’s degree in business or related field. - Minimum 10 years of student housing or multifamily property management leadership, with at least 5 years in a Director or higher-level role. - Demonstrated success managing multi-state, multi-site portfolios. - Strong financial acumen with deep experience in budgeting, forecasting, P&L management, and revenue strategy. - Expertise in leasing strategy, occupancy management, and market-driven pricing. - Proficiency in property management systems (Entrata preferred). - Strong interpersonal, negotiation, coaching, and conflict-resolution skills. - Ability to build trust and strong relationships across diverse teams and leadership levels. - Proven ability to execute large-scale initiatives and lead through change. - Ability to work under pressure, manage competing deadlines, and thrive in a fast-paced environment. - Excellent written, verbal, and presentation skills. - Ability to travel domestically and internationally as required. - Proficiency in PowerPoint, Excel, and Word. Benefits - Competitive salary - Generous benefits package! Including health, dental, and vision. - Company paid STD, LTD and life insurance - 401K + 4% employer matching - Three weeks of PTO - Paid Wellness Time - Paid volunteer day - Paid YuDay - Parental leave - 11 paid holidays

• Platform Strategy Development and Deployment: Define and drive the long-term vision and architecture for Freenome’s digital health platform. • Feature Design and Development: Lead the design and development of critical platform features and functions, such as patient identification, education modules, provider engagement tools, EHR integration, and adherence management systems. • Function Performance and Roadmap: Oversee the ongoing function performance management and maintenance of the improvement roadmap for all digital platform features. • Overall Program Performance Achievement: Accountable for the achievement of digital health program performance goals, ensuring the platform effectively drives utilization, adherence, and customer satisfaction. • Program Performance Metric and Goal Development: Define, track, and manage key performance indicators (KPIs) and goals for all digital health programs. • KOL and Advisory Committee Engagement: Lead KOL and Advisory Committee engagement for program development, design validation, and establishing program credibility with clinical and technical stakeholders. • Medical Affairs Partnership: Proactively partner with Medical Affairs to align the digital platform with the publication strategy, ensuring features support evidence design and development needs. • Continuous Improvement: Evaluate program effectiveness and work with the technical team to continuously improve program function and scope. • Interoperability and Integration: Act as a primary interface with health-system IT leaders, clinical operations, and informatics teams to scope and negotiate integration requirements. • Clinical Strategy Representation: Represent Freenome’s clinical strategy in discussions around interoperability, FHIR/HL7 capabilities, ordering modules, clinical decision-support, and results workflows. • Clinical Workflow Translation: Translate Freenome’s diagnostic science into practical platform features such as risk-based prompts, decision-support logic, and results interpretation pathways. • Customer Education: Create crisp education/messaging on the clinical and economic impact of Freenome tests, and help inform customer decision-making to improve population health initiatives. • Clinical Understanding: Demonstrate a keen understanding of how PCPs and specialists evaluate risk, order tests, and interpret results. • Compliance and Validation: Ensure all data flows, clinical algorithms, and decision-support tools comply with best practices and clinical guidelines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Rubrik is seeking an experienced and visionary Vice President of Professional Services to scale, transform, and lead our global professional services organization across North America, EMEA, and APAC. This senior leadership role is critical for driving customer success and maximizing the value realization from their Rubrik investments through world-class consulting, onboarding and implementation, and enablement services. - Define and execute the multi-year strategic plan for the global Professional Services organization, aligning with Rubrik's worldwide sales and product strategies. - Work with Product Marketing and Engineering to develop, productize, and continuously refine a portfolio of high-value, scalable services. - Collaborate closely with leadership across Sales, Partner Ecosystem, Customer Success, and Product Management. - Own and manage the global Professional Services financial goals, including top-line revenue targets and overall profitability. - Oversee all professional services engagements, establishing robust global project governance. - Establish, monitor, and drive continuous improvement based on key performance indicators (KPIs). - Strategically leverage, enable, manage, and scale a global network of Professional Services partners and subcontractors. - Recruit, onboard, and retain a world-class team of Professional Services Directors, Consultants, Architects, and Engagement Managers. - Provide executive leadership, mentorship, and career development to the team. - Ensure the entire team maintains deep technical proficiency in the Rubrik Security Cloud platform. Qualifications - 15+ years of progressive experience in Professional Services leadership roles, including at the VP level within a global enterprise software, cloud, or cybersecurity company. - Proven track record of managing a global Professional Services P&L, consistently meeting or exceeding aggressive revenue goals. - Deep understanding of the data security, data protection, cloud, and/or IT infrastructure market landscape. - Exceptional executive leadership and team-building skills. - Superior executive presence and communication skills. - Demonstrate expertise in project governance and advanced project management methodologies. - Ability to travel as required by the business needs. Requirements - Bachelor's degree in Computer Science, Business, or a related field. - Relevant industry certifications (e.g., PMP, ITIL, cloud certifications) are highly desirable. Benefits - Eligible for bonus potential, equity, and benefits. Company Description Rubrik is the world's leading data security company, pioneering "Zero Trust Data Security" to help organizations achieve cyber resilience against increasingly sophisticated attacks.