• Own the entire enterprise integration strategy, defining how applications communicate, share data, and interoperate seamlessly. • Serve as the principal architect and technical governor for complex, high-impact technology initiatives. • Design, develop, and maintain the enterprise integration architecture (EIA) strategy, roadmap, and standards. • Review and approve high-level solution designs from project-level solution architects, ensuring they align with enterprise standards, security policies, and the long-term roadmap. • Proactively identify and resolve major architectural risks, conflicts, and dependencies between large projects. • Communicate and present complex technical strategies to non-technical audiences.

• Lead system lifecycle planning including upgrades, patching, and obsolescence management • Act as primary IT point of contact for Lean & Ops Excellence application programs across business units and manufacturing leadership • Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment • Drive continuous improvement and service excellence through metrics, governance, and proactive risk management • Manage vendor relationships, license contracts, and service escalations related to Global Lean & Ops Excellence applications tower • Own and manage the global IT delivery and operations of the Lean & Operational Excellence Applications tower

• Support mission-critical cloud and infrastructure environments. • Planning, coordination, and delivery of IT support services, including system installation, configuration, troubleshooting, user assistance, and training. • Ensuring high levels of system availability, performance, and security. • Support operations in compliance with DoD cybersecurity policies, FedRAMP, and RMF. • Respond to incidents and service requests. • Collaborate with engineering, cybersecurity, and operations teams.

• Provide first-line IT support to internal users, resolving hardware, software, and access-related issues. • Assist with the setup, configuration, and maintenance of laptops, desktops, peripherals, and mobile devices. • Support user account creation, access management, and basic security permissions. • Troubleshoot common operating system, application, and connectivity issues. • Escalate more complex technical problems to senior IT or external providers when required. • Support employee onboarding and offboarding by preparing equipment and system access. • Maintain basic IT documentation, guides, and support procedures. • Help ensure internal IT systems remain reliable, secure, and available.