• Lead a team of Business Consultants to achieve operating plans and performance goals • Serve as the primary liaison for franchisees and field teams in Emerging Markets • Develop new market entry plans for Dunkin’ • Collaborate with Sr. Managers of Emerging Markets and cross-functional teams • Lead market reset initiatives and develop market-level plans • Partner with teams and franchisees to overcome barriers to growth • Achieve operations and business performance goals for Franchisees • Facilitate planning processes and align future goals with Franchisees • Provide coaching and support for personal and professional development • Track, review, and analyze ongoing data to guide actions toward goals • Lead strategic Franchisee conversations and build relationships • Facilitate involvement of Inspire functional groups to provide resources • Identify training needs for Franchisees and Business Consultants

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Delivery Coordinator is an entry-level role that provides administrative support to Delivery Managers in all phases of the implementation lifecycle, specifically around resourcing, project and financial tracking and status reporting. The Delivery Coordinator executes defined operational project tasks and contributes to ensuring a smooth delivery of Kinaxis RapidResponse software to customers. - Maintain resource plans and allocations in Kantata to ensure accurate resource availability and revenue forecasting. - Be responsible for managing project administration elements in the Kantata system such as project set-ups, timecards, budgets, project milestone tracking and invoicing. - Coordinate, compile and maintain project updates in the RAID log and be accountable for generating reports to understand project health, risks and timelines. - In collaboration with the Delivery Manager and Solution Architect, plan and coordinate sprint activities. - Accurately track project budgets and keep Delivery Manager informed at all times. Elevate potential risks proactively. - Generate complete and accurate invoices and keep track of invoices issued/paid and overdue payment. - Assist to manage project scope by ensuring all sprint feedback is categorized and tracked. Ensure changes go through the appropriate change control process. - Ensure timecards are submitted and approved on time. - Liaise with Delivery Managers and internal teams to proactively escalate issues, provide and exchange information on projects and customers, answer administrative queries and follow-up on stakeholder requests. Qualifications - College level or bachelor’s degree in a related field. - 0-2 years of experience in administration, operations support, project management administration or customer service. - Excellent organizational skills, strong attention to detail with the ability to juggle multiple priorities. - Resourceful self-starter who can think critically and apply sound judgment. - Comfortable working with large data sets and financial documents such as budgets and/or project timelines. - Able to present and communicate information in a clear, concise, and professional manner. - Strong interpersonal skills to build stakeholder relationships and demonstrate a customer focus. Requirements - Proficiency with MS Office tools particularly Excel and PowerPoint. - Experience with project management software an asset. Benefits - Flexible vacation and Kinaxis Days (company-wide day off on the third Friday of every month). - Flexible work options. - Physical and mental well-being programs. - Regularly scheduled virtual fitness classes. - Mentorship programs, training, and career development. - Recognition programs and referral rewards. - Hackathons.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're a fast-growing property management and maintenance company operating across Dayton and Columbus. We have great people, industry-leading systems, and real momentum. We need one exceptionally organized person to help run those systems and make sure nothing falls through the cracks. This is a fully remote coordination role. You will never be on a job site. But you will be the reason every job site runs the way it should. - Work with our experienced field team members to build logistically sound team schedules - Hold the gate on our two non-negotiables: no job starts without materials confirmed, no work begins without an approved price - Monitor and maintain Jobber (our field service platform) - work orders current, nothing stale, nothing missing - Follow up on outstanding estimates and chase unpaid invoices through our client communication tools - Prep morning meeting agendas so our field teams start every day already knowing their day - Compile weekly reports on jobs completed, estimates closed, and invoice aging across both divisions - Be the connective tissue between our field experts and our clients. You don't need to know construction, you need to know how to ask the right questions and get the right information to the right people Qualifications - Obsessively organized. This is not a personality trait we'd like you to have, it's the job - Strong written and verbal communicator - your messages are clear, concise, and professional every time - A fast and thorough learner. Our systems are already built, and your job is to master and run them - Comfortable holding people accountable without being in the room - Experience with field service, project management, property management, or operations coordination - Familiarity with tools like Jobber, TenantCloud, ServiceTitan, or similar — or a demonstrated ability to learn new software quickly - Thrives in a fast-moving environment where execution matters more than ideation - Self-directed - you don't need someone to tell you what to do next, you already know - Communicates openly - if you see something that could work better, you say so and we'll work on it together Benefits - $35,000–$50,000 salary depending on experience - Fully remote - work from anywhere - Real ownership of your role from day one - A company that has invested heavily in building the right systems and genuinely needs the right person to run them - Room to grow as the company grows - we're building something and we want people who want to build with us

• Lead the annual and semi-annual target-setting cycles • Define top-down targets while collaborating with department heads • Develop unique target setting methodologies across segments of our business • Lead the development and maintenance of customer segmentation to identify growth opportunities • Identify the 'tipping points' in the customer journey • Work with Sales and Finance to ensure targets enable Twilio to achieve broader strategic goals • Present target proposals to senior leadership • Refine the planning process to reduce 'planning lag' and improve accuracy of projections