• Organic Listing Management • Product listing creation, optimization, and ongoing maintenance • Keyword research, title structure, bullet optimization, and backend search terms • Image and content guidance in collaboration with creative teams • A+ Content strategy and recommendations • Listing audits and performance diagnostics • Paid Marketplace Oversight • Strategic oversight of Amazon and Walmart paid campaigns • Campaign structure recommendations and optimization guidance • Performance analysis and reporting • Collaboration with media buyers when execution support is needed • Clear insights on scaling vs. efficiency • Marketplace Strategy & Consulting • Best-practice recommendations for Amazon and Walmart ecosystems • Client guidance on platform policies, ranking factors, and growth levers • Audits of existing marketplace setups and roadmaps for improvement • Client-facing strategy discussions when needed • Internal documentation and process building as the service matures

• Own the global product portfolio, ensuring alignment with corporate strategy & leading the global project governance and resource allocation processes. • Lead the development, implementation, and continuous improvement of standard PMO/Project methodologies and tools for project execution, portfolio management, and PM talent development. • Establish and maintain dashboards, KPIs, and governance forums to ensure visibility and accountability. • Promote an inclusive, purpose-driven project & portfolio mgt culture rooted in data driven decisions and agility.

• Engage directly with end users, resellers, consultants, and partners to understand project objectives, site constraints, and technical requirements. • Conduct site assessments, review architectural plans, and translate business needs into solution requirements. • Lead technical discovery sessions and provide advisory-level guidance on system architecture, infrastructure needs, and implementation expectations. • Partner with LG Sales, Channel, Specifier, and Business Management teams to ensure cohesive engagement strategies across enterprise and large-venue opportunities. • Provide technical leadership during customer briefings, demos, project reviews, and RFP responses. • Assist sales leadership in opportunity forecasting, pipeline accuracy, and qualification scoring. • Engineer integrated AV, DVLED, software, and controller architectures that align with project requirements, budgets, and deployment constraints. • Lead the creation of project documentation including BOMs, SOWs, installation assumptions, technical validation packets, use-case designs, and solution narratives. • Present solutions clearly and confidently to executive stakeholders, technical audiences, and customer engineering teams. • Work closely with LG Eco-System Partners (mounts, CMS, controllers, software, IoT, compute, etc.) to evaluate and specify third-party products that complement LG solutions. • Maintain awareness of partner roadmaps, new releases, and best-fit applications within the project portfolio. • Ensure compatibility, availability, and cost-effectiveness of all selected components. • Document project requirements, proposals, assumptions, engineering decisions, and risks clearly and consistently. • Maintain accurate opportunity data, solution notes, BOM/SOW attachments, and activity logs within Salesforce. • Report on pre-sales efforts, deal progression, and forecast readiness to the Sr. Manager of Solution Enablement and Sales Leadership. • Provide expert guidance on AV technology trends, DVLED best practices, controller capabilities, infrastructure planning, and integration methodology. • Act as a liaison between Design Services, PMO, Field Engineering, and Sales to ensure clean handoffs and successful delivery. • Support scoping, value engineering, and technical review cycles for projects between $500K and $6M+. • Collaborate with the Solution Enablement Operations team to develop project-based training materials, technical playbooks, and sales enablement content. • Mentor junior SEMs and Solution Engineers on solution design, process adherence, and technical best practices. • Train sales teams on opportunity qualification, solution standards, and LG solution positioning. • Evaluate existing pre-sales processes and recommend improvements that increase speed, accuracy, and predictability in solution delivery. • Facilitate post-engagement feedback from clients, sales teams, and project managers to strengthen future opportunities. • Promote consistency in scoping, documentation, BOM/SOW structure, and technical validation across the SEM team.

• Lead creation and maintenance of core, EU, and US labeling documents for approved products • Support development of labeling for pipeline products • Drive cross-functional labeling team discussions and secure senior management endorsement • Propose and align labeling strategies with regulatory objectives • Oversee distribution and tracking of Company Core Data Sheet (CDS) updates • Deliver EU Product Information (EUPI) and US Prescribing Information (USPI) in line with regulations • Oversee coordination of artwork and EMA linguistic reviews • Ensure compliance with Health Authority timelines for SPL submissions and regional implementation • Maintain labeling compliance, SOPs, and support audits • Provide training and guidance on labeling processes and standards