• Develop a business plan for MSP and MSSP partners within your territory. • Identify and recruit new partners, leading them through the full process of launching a profitable DMARC-as-a-Service offering. • Quickly qualify and follow up on inbound leads, setting the tone for a positive and productive partner relationship from the start. • Serve as a trusted advisor to partners, providing the business and technical training they need to confidently offer and scale DMARC-as-a-Service. • Facilitate ongoing business reviews, gather partner feedback, and ensure our service aligns with partner needs. • Monitor partner performance, including revenue growth, service adoption and customer satisfaction. • Manage day-to-day partner requests and support needs. • Drive the creation and execution of partner-focused marketing and sales campaigns, actively shaping initiatives that grow awareness and adoption among MSPs. • Own your book of business end to end, coordinating across marketing, product, operations, and other teams to secure the resources you need for your partners. • Stay current on industry trends and ensure our program structure, benefits and product reflect evolving best practices and partner needs. • Provide leadership with regular updates on partner performance, calling out areas for improvement and recommending solutions.

• Develop and maintain organization-wide KPIs across departments, ensuring accuracy and consistency. • Prepare Weekly Business Review (WBR) and Monthly Business Reports for leadership. • Partner with department heads to define and refine performance metrics and dashboards. • Build and automate data pipelines using SQL, Excel, and Python. • Identify process inefficiencies and recommend actionable improvements. • Ensure alignment between operational performance, business goals, and strategic priorities. • Support special analytical projects and deep dives requested by leadership.

• Organic Listing Management • Product listing creation, optimization, and ongoing maintenance • Keyword research, title structure, bullet optimization, and backend search terms • Image and content guidance in collaboration with creative teams • A+ Content strategy and recommendations • Listing audits and performance diagnostics • Paid Marketplace Oversight • Strategic oversight of Amazon and Walmart paid campaigns • Campaign structure recommendations and optimization guidance • Performance analysis and reporting • Collaboration with media buyers when execution support is needed • Clear insights on scaling vs. efficiency • Marketplace Strategy & Consulting • Best-practice recommendations for Amazon and Walmart ecosystems • Client guidance on platform policies, ranking factors, and growth levers • Audits of existing marketplace setups and roadmaps for improvement • Client-facing strategy discussions when needed • Internal documentation and process building as the service matures

• Own the global product portfolio, ensuring alignment with corporate strategy & leading the global project governance and resource allocation processes. • Lead the development, implementation, and continuous improvement of standard PMO/Project methodologies and tools for project execution, portfolio management, and PM talent development. • Establish and maintain dashboards, KPIs, and governance forums to ensure visibility and accountability. • Promote an inclusive, purpose-driven project & portfolio mgt culture rooted in data driven decisions and agility.