This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Resident to support Decile Capital’s fundraising operations, LP research, investment diligence, and internal operational workflows as we scale our emerging manager investment strategy. This is an execution-oriented role with high ownership and exposure to fundraising and the venture capital ecosystem. The ideal candidate is entry level, highly organized and willing to work hard, including during peak fundraising cycles. This is an opportunity to work alongside the Decile Capital team at an early stage and gain hands-on experience in modern venture capital. Remote candidates will be considered. Applicants in the U.S. are preferred. Resident responsibilities will include: - Fundraising & LP Operations - Research LPs, family offices, and institutional allocators - Maintain and track LP pipelines and outreach - Support LP follow-ups and diligence requests - Prepare materials for due diligence - Dealflow & Investment Ops - Assist with deal intake and internal tracking - Support due diligence workflows (market, team, and comparable research) - Prepare internal summaries and briefing notes - Internal Coordination & Execution - Manage scheduling, logistics, and documentation for fundraising processes - Ensure accuracy and completeness across CRM and internal systems - Drive operational improvements to increase efficiency Qualifications - Exceptionally strong organizational skills - High work ethic and unwavering willingness to go the extra mile - Excellent written communication and attention to detail - Ability to handle entry-level operational tasks without ego - Ability to work in a fast-paced environment with shifting priorities - Bias toward action, follow-through, and problem-solving Requirements - Venture Institute and VC Lab Residency alumni (preferred) - Experience in venture, private equity, banking, consulting, or similar environments - Experience supporting fundraising workflows - CRM experience (Decile Hub preferred, not required) Benefits - Meaningful exposure to institutional venture capital fundraising - Opportunity to work directly with top-caliber investors - Competitive compensation commensurate with experience - Remote-first work environment with world-class teammates - A working schedule including flexible PTO - $45,000 - $65,000 a year How to Apply To apply, please submit the following: - Resume - LinkedIn profile - Cover letter outlining any fundraising support you've provided and measurable results. If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Own end-to-end supply and brokerage operations • Manage the operational funnel from utility account creation through broker-ready and brokered status • Validate utility account setup, historical usage acquisition, and supplier readiness • Track, explain, and systematically reduce drop-offs from account creation → eligibility → brokerage • Identify root causes of non-brokerage and partner cross-functionally to eliminate them • Produce clear, executive-ready insights on gross-to-net brokerage performance to guide automation and prioritization • Run supplier-side operations and exceptions • Monitor enrollment success rates and investigate failures • Track and resolve cancellations, including process-attributable cancels • Serve as the first line of defense for supplier data integrity issues • Partner with suppliers, Customer Ops, and Engineering to resolve systemic issues and harden workflows • Own contract synchronization health • Act as the dedicated owner of Arbor’s contract sync queue—one of our most critical operational risk areas • Monitor sync health, backlog, and SLA adherence • Investigate failures across systems and identify patterns, regressions, and upstream data issues • Drive progress toward ≥99% of active contracts synced accurately and on time • Build the ops → product → automation feedback loop • Identify recurring failure modes, manual work, and operational pain points • Quantify impact (volume, frequency, dollars, customer impact) rather than relying on anecdotes • Partner with Product and Engineering to define requirements, validate fixes, and measure post-launch impact • Design and apply AI-assisted workflows and lightweight automations to reduce cycle time and human effort • Help move work from humans → systems → automation, quarter by quarter

• Provide executive leadership and strategic direction for the entire Operations department • Develop and execute a comprehensive vision for People, Finance, IT, and Administration • Establish and promote high standards for team dynamics and collaboration across the organization • Lead and facilitate organizational change and crisis management initiatives • Coach and inspire a team of senior leaders in the Operations department • Foster seamless collaboration and synergy across the entire Operations department • Serve as a proactive and collaborative business partner to the Senior Leadership Team

• Drive client growth through operational optimization and new growth initiatives • Drive operational metrics (process throughput, defect rate, etc.) • Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months • Ensure the efficient and timely execution of all essential aspects of internal operations projects. • Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. • Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. • Breakdown complex, challenging business problems • Own execution and outcomes • Understand the business in-and-out to be proactive about solving emerging problems • Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue • Effectively manage client relationships, ensuring satisfaction and maximizing retention. • 5-10% travel required