• Provide oversight for work performed by pharmacovigilance vendor(s) including compliance, KPI, etc. • Participate in process improvements and vendor-client Safety Management Plans • Accountable for business integration including safety data migration • Accountable for development or revision of SOPs, work instructions, guidance in regard to all functions within PV • Participate in investigator meetings as needed to train investigators and qualified site personnel • Review SAEs for medical/regulatory content and accuracy per protocol requirements • Manage and facilitate SAE reconciliation across projects • Accountable for Quality Management System within PV including compliance, best practices, and continuous process improvements • Work closely with EU and local Qualified Person to develop or maintain pharmacovigilance processes supporting both development and marketed/commercial products • Develop SDEAs or pharmacovigilance agreements for safety data exchange • Collaborate with Clinical Development and Clinical Operations to improve safety reporting processes • Lead HA inspections of Crinetics’ pharmacovigilance function • Responsible for PV budgets and vendor management

• Manage user access, data accuracy, and feature adoption within Centerbase • Support conversion rate optimization and process efficiency initiatives • Research, implement, and manage automation tools such as Zapier, Make, Typeform, and Slack workflows • Manage firmwide project timelines across departments including legal, sales, and administration • Design professional sales decks and presentation materials using Google Slides, PowerPoint, or Canva • Support proposal formatting, sales operations tasks, and engagement tracking in HubSpot or Centerbase • Maintain branded templates and client‑facing collateral • Support attorneys and staff in maximizing CRM utilization • Customize CRM workflows and collaborate with vendors as needed • Configure, maintain, and troubleshoot legal tech systems • Maintain internal knowledge bases and reporting dashboards • Track task completion and maintain SOPs, workflows, and operational documentation

• Research and test strategies to maximize visibility on YouTube and search engines • Stay ahead of algorithm updates and identify opportunities others miss • Design and execute growth experiments across multiple channels • Track, measure, and report on experiments with intellectual honesty • Kill what doesn't work fast, double down on what does • Build the systems and processes that enable growth at scale • Set up and manage the technical environment to support operations • Solve operational challenges as they arise • Create a task execution capacity that outperforms external platforms • Develop systematic approaches to engagement and CTR optimization • Document what works into clear, repeatable processes (SOPs) • Build foundations that can scale with the company

• Lead and actively work with a team of three Billing Analysts to meet deadlines and SLAs. • Drive customer billing and cash application on QuickBooks, ensuring accuracy and timeliness across all products and services. • Manage invoicing and cash reconciliations between QuickBooks and Oracle, ensuring proper audit trails and compliance. • Respond promptly to customer queries and manage the Zendesk queue with a 24-hour turnaround. • Drive cash collection efforts by partnering with Accounts Receivable on weekly and monthly receivable reporting, presenting open items in billing and receivables leadership meetings, and following up on ageing of receivables to reduce overdue balances. • Partner with Client Relationship Managers to resolve billing issues and accelerate collections. • Support audits, SOX compliance, and contribute to process improvements and control enhancements.