• Support BD in late-stage deals and technical evaluations • Lead technical discovery with customers, focusing on complex legacy payments, fund flows, and compliance • Align customer business models (tradfi, fintech, platforms, embedded finance, global payments) with scalable payment architectures • Translate customer business and system requirements into implementation plans • Design and explain integrations for: • Wallets • Payments APIs • KYC/KYB, onboarding, risk, and compliance • Widgets, SDKs, hosted components, and embedded payment experiences • Develop reference architectures, integration diagrams, payment flow documentation, and technical walkthroughs • Serve as the technical authority in customer discussions when needed • Demonstrate expertise in payment authorization rates, conversion optimization, and transaction success metrics • Identify gaps between current product capabilities and customer needs • Clearly separate what exists, what’s on the roadmap (and can be accelerated), and what requires custom or speculative development • Clarify ambiguous customer requests into clear, marketable technical scopes • Negotiate tradeoffs with customers to close deals when requirements don’t fully align • Collaborate with Sales to resolve payment integration risks early and unblock deals • Work with Product and Engineering to guide roadmap decisions based on customer demand • Influence pricing, limits, and launch phases based on technical constraints • Build lightweight prototypes, middleware, or example implementations where helpful • “Vibe code” small systems or applets to rapidly prototype and unblock integrations or demonstrate feasibility • Read and reason about customer codebases, API specs, and architecture diagrams • Help customers understand how to integrate with modern systems when their internal infrastructure is outdated or rigid • Anticipate scale, failure modes, and operational complexity in production payments systems • Support initial customer implementations and early production issues • Act as a technical escalation point when integrations hit complexity • Help define what scalable post-sales support should look like over time

• Driving revenues by managing the pre-sales technical process and evangelizing Akamai's technology to existing and prospective customers. • Understanding Customer's business requirements, translate them to technical problems, and map them to Akamai solutions. • Ensuring that customers understand the proposed solution, integration methodology, integration timeframes, and risk associated with the solution. • Overseeing customer proposals with sales, ensuring that technical information and recommendations addressing customer requirements are properly defined. • Overseeing delivery of projects alongside service delivery teams, and is in line with customers original requirements. • Driving new product & service offering, support & educate sales, marketing, other departments, contribute to global SE community.

• Evaluate end-to-end workflows across ERP, EPM, CRM, CMS platforms and associated applications by working with cross functional business teams to identify automation opportunities and optimize performance. • Act as a partner with cross-functional IT teams and stakeholder leaders, ensuring systems and processes align with evolving business priorities - including the organization's AI strategy. • Redesign and standardize processes to increase accuracy, reduce cycle times, and improve end-user experience. • Lead and administer planning, testing, and deployment of new features and technologies to ensure smooth adoption and minimal business disruption. • Be responsible for change management documentation and application standardized training. • Prioritize and administer enhancement requests based on strategic value, data-driven impact, and resource availability. • Manage competing deadlines with structured project management practices. • Ensure seamless operation of data integrations, monitoring daily data flows and proactively mitigating disruptions. • Serve as the escalation point for complex system issues, coordinating resolution with internal technical and business teams and external vendors. • Lead application releases, validations, configurations, upgrades, and issue resolution. • Serve as application administrator for supported business applications and troubleshooting. • Translate SOX requirements into tangible tech solutions, making compliance more efficient, continuous, while reducing costs and risk.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Solutions Consulting, North America is a senior pre-sales leader responsible for driving revenue impact, execution excellence, and team performance across the region. You will lead and scale a high-performing Solutions Consulting organization, partner closely with Sales leadership, and ensure consistent, value-based execution across enterprise and mid-market segments. This role blends strategic leadership with hands-on engagement in critical deals. You report to the Global VP of Solutions Consulting and serve as a key member of the global Solutions Consulting leadership team. What You’ll Be Responsible For - Owning regional pre-sales strategy and execution across North America - Building, developing, and retaining a high-performing Solutions Consulting team - Driving deal quality, win rates, and clear customer value articulation - Partnering closely with Sales, Product, and Marketing to support growth and scale What You’ll Do - Manage and scale a team of Solutions Consulting Managers and Senior Solution Consultants - Set clear performance standards, operating rhythms, and expectations - Own hiring, onboarding, coaching, and succession planning - Oversee complex enterprise deal cycles, executive demos, and strategic proof-of-concepts - Ensure strong discovery, compelling value narratives, and outcome-driven demonstrations - Act as executive sponsor on strategic or high-risk opportunities - Work closely with Regional Sales Leaders on capacity and territory planning, deal prioritization, pipeline health, conversion and execution discipline - Constructively challenge deals with weak qualification, unclear value, or misaligned scope - Own regional pre-sales performance metrics, including win rate, deal quality, and pipeline coverage - Use data to improve predictability, efficiency, and overall execution - Partner with Product, Product Marketing, and Enablement to influence roadmap with field insights, refine messaging and demos, and ensure readiness for new product releases - Share best practices with global Solutions Consulting leaders Qualifications - 10+ years of experience in Solutions Consulting / Pre-Sales, including senior leadership roles - Proven success leading large, distributed teams in North America - Strong background in enterprise SaaS; experience in analytics, CX, or adjacent domains preferred - Ability to operate at both strategic and hands-on levels - Strong business acumen and understanding of complex enterprise sales cycles - Executive-level communication and stakeholder management skills - Confidence to challenge Sales constructively in pursuit of better outcomes Requirements - $190,000 - $230,000 a year - Base Compensation Range: $190,000 - $230,000 plus expected commission. - For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. - The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. - Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. - Your recruiter can share more about the specific salary range for your preferred location during the hiring process. - Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits. Benefits - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country