• Own and elevate every part of our design system—from our website to our care app to our growth assets. • Design clean, modern, intuitive experiences that feel delightful to users. • Build and scale visual language across product, web, and marketing. • Create a consistent system that communicates trust, clarity, and compassion. • Evolve the brand to help patients feel seen, supported, and guided. • Own end-to-end UI for our web experience, onboarding, lab flows, test results, care plans, and app. • Translate medically complex concepts into simple, intuitive, empathetic interfaces. • Collaborate tightly with PMs, engineering, and clinicians to ship fast without compromising craft. • Reduce cognitive load for symptomatic patients (fatigue, brain fog, overwhelm) through thoughtful interaction design. • Design high-performing ad assets, landing pages, and systems for user acquisition. • Ensure brand and product feel seamlessly connected across all patient touchpoints. • Build and maintain a scalable design system across surfaces. • Define patterns, components, and frameworks that support rapid iteration. • Lay the groundwork for a future design team and help recruit top talent as we scale.

• Lead Curriculum Innovation: Project manage the design and creation of all new curricula, learner manuals, and workbooks from concept to completion. • Master Accreditation: Own and deliver on the Bushwise accreditation strategy within the South African guiding landscape, coordinating all submissions and documentation. • Optimise Learning Materials: Continuously audit and redesign existing materials - from online lectures to video assets - to enhance engagement and information flow. • Build the "Source of Truth": Develop and maintain a centralised repository of product information and business "blueprints" to ensure consistency across marketing, sales, and operations. • Collaborate with Experts: Source and coordinate internal trainers and external Subject Matter Experts (SMEs) to ensure all content is technically elite. • Standardise Quality: Implement templates for all learning materials to ensure every piece of Bushwise content reflects our premium brand. • Drive Process Excellence: Act as an internal consultant to map and document critical processes like "New Camp Setup" and "Student Onboarding."

• The Manager, Learning Design & Faculty Training is a hybrid learning design and faculty development leadership role that strengthens teaching excellence across Smith Chason College’s on-ground and online modalities. • Leads the design, delivery, and continuous improvement of faculty development experiences and resources; while also providing hands-on learning design support for Continuous Learning initiatives. • Builds scalable systems that elevate instructional quality, support compliance and continuing medical education (CME) efforts, and ensure faculty are prepared to deliver engaging, outcomes-driven learning experiences. • Provides operational leadership for the Smith Chason CME Portal course development and the ongoing cadence of faculty development and CME-related webinars. • Utilizes and supports learning technologies central to Smith Chason’s ecosystem, including the iSpring LMS, Articulate Rise, and TechSmith tools (Snagit/Camtasia), applying best practices in adult learning, learning design, and faculty coaching.

• Deliver Measurable Platform Outcomes — Drive improvements in customer onboarding, eCommerce conversion, and adoption of shared platform experiences through data‑informed decisions and continuous discovery. • Set Vision & Team Direction — Establish a clear vision, goals, and objectives for the Design System and Platform Experiences teams, ensuring alignment with product and business outcomes. • Team Leadership & Scaling — Assess current team capabilities, ensure the right people are in the right roles, and hire for open positions to build a high‑performing, engaged team. • AI‑Driven Design System Transformation — Develop and execute a plan to modernize and accelerate Design System design and development using AI tools and new ways of working.