GVI, Inc.

• Guiding prospective participants through their decision to join a GVI program during dedicated night-shift hours (7pm – 3am). • Converting high-intent inbound leads from the Americas and APAC regions via phone, email, and live chat. • Hosting one-on-one consultations and virtual sessions to spark excitement and close deals. • Managing your sales pipeline with precision using Salesforce CRM. • Becoming a subject matter expert on GVI’s conservation, community, and education programs. • Nurturing alumni relationships to encourage repeat and referral business. • Collaborating with global teams to maximise conversion opportunities and refine sales strategy.

• Lead Curriculum Innovation: Project manage the design and creation of all new curricula, learner manuals, and workbooks from concept to completion. • Master Accreditation: Own and deliver on the Bushwise accreditation strategy within the South African guiding landscape, coordinating all submissions and documentation. • Optimise Learning Materials: Continuously audit and redesign existing materials - from online lectures to video assets - to enhance engagement and information flow. • Build the "Source of Truth": Develop and maintain a centralised repository of product information and business "blueprints" to ensure consistency across marketing, sales, and operations. • Collaborate with Experts: Source and coordinate internal trainers and external Subject Matter Experts (SMEs) to ensure all content is technically elite. • Standardise Quality: Implement templates for all learning materials to ensure every piece of Bushwise content reflects our premium brand. • Drive Process Excellence: Act as an internal consultant to map and document critical processes like "New Camp Setup" and "Student Onboarding."

• Overseeing end-to-end project management for Groups and U18s programs, ensuring quality and cost targets are met. • Managing all operational logistics for multiple groups simultaneously in a fast-paced environment. • Communicating daily with field staff, partners, and suppliers to ensure program delivery. • Developing and updating location playbooks to ensure delivery processes are consistent across all itineraries. • Completing health and safety audits, risk assessments, and emergency action plans for all locations. • Developing and managing budgets, keeping financial forecasts up to date, and optimising cost structures. • Collaborating with Business Development, Sales, and Impact teams to ensure accurate reporting and program alignment.