One of Manulife's largest Group Benefits clients is SISIP Financial (SISIP F), who provides financial products and services exclusively to the military community. SISIP F understands that careers in the Canadian Armed Forces (CAF) have unique requirements and needs, and that is why its financial products and services are tailored to the military lifestyle. The SISIP Services Department at Manulife administers aspects of the plan on behalf of SISIP F, dealing both with serving and former members of the CAF. The CAF Long Term Disability (LTD) Team within the SISIP Services Department is looking for a highly motivated, team-oriented individual to join them as a Calculation Analyst on a regular full-time basis. The position is bilingual required. The Calculation Analyst position encompasses a variety of tasks that are vital to the management of our CAF LTD claimants' files. Position Responsibilities: - Long Term Disability claim approvals - Benefit Adjustments and recovering benefits overpaid - Financial duties such as stop payments, voids, refund deposits, Garnishments, processing TD1s and calculating employment income offsets on a frequent basis. - Other related tasks Required Qualifications: - Excellent communication skills oral and written in French and English is required. - Post-secondary education in Accounting, Commerce or Finance. - Experience with accounting, finance, payroll, bookkeeping, benefit payment or related duties in an administrative/clerical role would be an asset however University / College graduates would also be considered. - Proficiency in MS Word, Excel and Outlook / Office 365 - Knowledge of medical terminology and/or insurance terminology would be an asset - Excellent communication skills (oral and written) Preferred Qualifications: - Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. - Excellent organizational skills - Excellent problem-solving and decision making skills with strong mathematical aptitude - Analytical skills with a close attention to detail - Ability to work effectively in a team environment - Deadline driven - Knowledge of medical terminology and/or insurance terminology would be an asset - Strong customer service experience in a demanding environment would be an asset - Insurance claims knowledge or experience - Knowledge of Group Benefits - Military Terminology When you join our team: - We’ll empower you to learn and grow the career you want. - We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. - As part of our global team, we’ll support you in shaping the future you want to see. This posting supports an ongoing hiring initiative for existing and/or future vacancies. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location CAN, Ontario - Full Time Remote Working Arrangement Remote Salary range is expected to be between $39,225.00 CAD - $65,375.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We anticipate the application window for this opening will close on - 30 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations. Medtronic (NYSE: MDT), the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS). We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients, surgeons and hospitals in the United States. As a Start-up Specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start-up specialist include: - Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track - Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed - Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve - Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions - Utilize change management techniques to engage clinical stakeholders and attain buy-in - Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence - Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system. - Track milestones to demonstrate the value delivered for the pilot site - This is a fully remote role. It will be required to travel through your territory >75%. Must Haves - Bachelor’s Degree at a minimum; Preferably Master’s Degree. - Minimum of 2 years of experience within a clinical environment or working with Medtronic Robotic products / procedures - Willingness to travel throughout your territory (>75%). Nice to Haves - Knowledge and experience of operating rooms and surgery procedures. - Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery. - Understanding the impact of quality and regulatory requirements. - Strong and demonstrable project management skills. - Ability to integrate a customer team and coach it to continuously improve its performance. - Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people. - Strong analytical, excellent interpersonal and research skills. - Familiarity with hospital workflows and the ability to navigate complex healthcare environments. - Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders. - Proven track record of successfully managing multiple projects simultaneously. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$128,000 - $128,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Build and strengthen relationships with customers through on-site visits, needs assessments, and consultative selling. • Develop and execute territory sales strategies to achieve revenue and profitability goals. • Identify and pursue new business opportunities within assigned markets. • Manage existing accounts to ensure retention, satisfaction, and growth. • Present Majestic’s products and value-added services to educate and influence purchasing decisions. • Analyze account performance and develop strategies to increase sales and market share. • Collaborate with internal teams—including operations, procurement, and customer service—to deliver seamless customer experiences. • Prepare and maintain accurate sales records, forecasts, and customer documentation. • Represent Majestic at trade shows, product seminars, and industry events while staying informed on steel market trends and competitive activity. • Other job-related duties and special projects as assigned

• Respond promptly and professionally to inbound customer inquiries via phone, email, and online channels. • Engage with homeowners, understanding their service needs, and recommending suitable HVAC, plumbing, or electrical solutions. • Develop and maintain a deep understanding of our products, services, and pricing structures to confidently address customer queries. • Build rapport and establish trust with customers by delivering exceptional customer service and addressing their concerns. • Proactively make outbound calls to follow up on leads, answer questions, and convert prospects into customers. • Collaborate closely with the sales team to coordinate customer appointments and ensure a smooth sales process. • Provide accurate and detailed information about products, services, promotions, and pricing to customers. • Maintain customer records, update the CRM system, and track sales activities to ensure accurate reporting. • Achieve and exceed sales targets and quotas, contributing to the overall success of the sales team. • Continuously learn and stay up to date on industry trends, product knowledge, and sales techniques through training and professional development opportunities. • Collaborate with the marketing team to support sales campaigns, promotions, and lead generation initiatives. • Work with the service and installation teams to ensure seamless customer experiences and satisfaction. • Contribute to the continuous improvement of sales processes and customer service initiatives.