Legacy Service Partners logo
Legacy Service Partners

Building the highest quality network of home service companies.

Regional Inside Sales Representative

Account ExecutiveSalesFull TimeRemoteSeniorTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Minnesota

Posted

82 days ago

Salary

$100K - $150K / year

Seniority

Senior

High SchoolEnglish

Job Description

Regional Inside Sales Representative

Legacy Service Partners

• Respond promptly and professionally to inbound customer inquiries via phone, email, and online channels. • Engage with homeowners, understanding their service needs, and recommending suitable HVAC, plumbing, or electrical solutions. • Develop and maintain a deep understanding of our products, services, and pricing structures to confidently address customer queries. • Build rapport and establish trust with customers by delivering exceptional customer service and addressing their concerns. • Proactively make outbound calls to follow up on leads, answer questions, and convert prospects into customers. • Collaborate closely with the sales team to coordinate customer appointments and ensure a smooth sales process. • Provide accurate and detailed information about products, services, promotions, and pricing to customers. • Maintain customer records, update the CRM system, and track sales activities to ensure accurate reporting. • Achieve and exceed sales targets and quotas, contributing to the overall success of the sales team. • Continuously learn and stay up to date on industry trends, product knowledge, and sales techniques through training and professional development opportunities. • Collaborate with the marketing team to support sales campaigns, promotions, and lead generation initiatives. • Work with the service and installation teams to ensure seamless customer experiences and satisfaction. • Contribute to the continuous improvement of sales processes and customer service initiatives.

Job Requirements

  • Proven experience in inside sales, preferably within the residential service industry
  • Excellent communication skills, both verbal and written, with the ability to effectively engage with customers
  • Strong customer service orientation, with a passion for delivering exceptional customer experiences
  • Persuasive and influential with the ability to handle objections and close sales
  • Detail-oriented with strong organizational and multitasking skills
  • Ability to work independently, manage time effectively, and prioritize tasks
  • Proficiency in using CRM software and other sales tools
  • Technical knowledge of HVAC, plumbing, or electrical systems is a plus
  • Goal-oriented mindset with a drive to achieve and exceed sales targets
  • Positive attitude and a willingness to learn and adapt in a fast-paced environment.

Benefits

  • Full medical, dental, and vision packages including fully employer paid options
  • 401(k) with company match
  • ongoing training that directly results into bigger career opportunities combined with continuous education stipends

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