• Lead the full lifecycle of engineering projects, from concept development and design to commissioning and operational handoff, ensuring alignment with safety, quality, and operational objectives. • Ensure adherence to global safety standards (e.g., ISO, OSHA), risk assessments, and regulatory requirements during the design, installation, and operational phases of projects. • Identify and implement opportunities for process optimization, focusing on reliability, maintainability, and productivity to reduce downtime and improve system performance. • Act as a subject matter expert, providing guidance on engineering best practices, troubleshooting issues, and mentoring junior engineers to foster technical growth and innovation. • Partner with Operations, IT, Safety, and other stakeholders to align project objectives, address technical challenges, and drive seamless integration across functions. • Oversee supplier and contractor activities, ensuring adherence to standards, timelines, and budget constraints during project execution. • Develop training materials and upskill teams on new technologies, systems, and best practices, ensuring proper documentation and operational handoff.

• Provide troubleshooting, adjustment, and repair support and guidance to field offices for both Otis and non-Otis's products • Manage product/component upgrades, repairs, retrofits, and developing technical information

• Work directly with clients to understand their specific problems and needs and translate customer needs into product features, prototypes, and integrations. • Actively build, configure, and deploy solutions, which can include writing code and optimizing models that address customers’ needs. • Act as a liaison between the customer's point of contact and the company's core engineering team, translating business challenges into technical solutions and providing feedback to influence the product roadmap. • Serve as a trusted point of contact for customers, and Lead the incubation of new products, from ideation to deployment to include working closely with product managers and engineers to bring innovative ideas to life and ensure successful product launches. • Collaborate with cross-functional teams to design and implement solutions for real-world problems by rapid prototyping and iterative development to validate and refine solutions. • Manage the scope of work and sequence of delivery, balancing the needs between scope, speed, and quality, while simultaneously removing blockers. • Provide insight into building and adjusting the technical roadmap and architectural decisions as we grow. • Collaborate with a wide range of stakeholders, from end-users to senior management, and maintain a high level of trust through open communication and transparency in all interactions.

• Design, develop, and maintain Android-first and cross-platform mobile applications (with React Native as the primary framework). • Ensure apps comply with DoD cybersecurity and mobile device management (MDM) policies. • Collaborate with UI/UX designers and stakeholders to deliver responsive and intuitive user experiences. • Conduct code reviews, implement unit and integration tests, and support automated mobile testing as part of CI/CD pipelines. • Troubleshoot, debug, and resolve defects across multiple device types and OS versions.