• Work directly with clients to understand their specific problems and needs and translate customer needs into product features, prototypes, and integrations. • Actively build, configure, and deploy solutions, which can include writing code and optimizing models that address customers’ needs. • Act as a liaison between the customer's point of contact and the company's core engineering team, translating business challenges into technical solutions and providing feedback to influence the product roadmap. • Serve as a trusted point of contact for customers, and Lead the incubation of new products, from ideation to deployment to include working closely with product managers and engineers to bring innovative ideas to life and ensure successful product launches. • Collaborate with cross-functional teams to design and implement solutions for real-world problems by rapid prototyping and iterative development to validate and refine solutions. • Manage the scope of work and sequence of delivery, balancing the needs between scope, speed, and quality, while simultaneously removing blockers. • Provide insight into building and adjusting the technical roadmap and architectural decisions as we grow. • Collaborate with a wide range of stakeholders, from end-users to senior management, and maintain a high level of trust through open communication and transparency in all interactions.

• Design, develop, and maintain Android-first and cross-platform mobile applications (with React Native as the primary framework). • Ensure apps comply with DoD cybersecurity and mobile device management (MDM) policies. • Collaborate with UI/UX designers and stakeholders to deliver responsive and intuitive user experiences. • Conduct code reviews, implement unit and integration tests, and support automated mobile testing as part of CI/CD pipelines. • Troubleshoot, debug, and resolve defects across multiple device types and OS versions.

• Kernel-mode and user-mode code development: write code that transforms messages, processes data, interfaces with components in different languages, and interacts with Web APIs. • Diagnose and triage customer issues: analyze logs, crash dumps, and diagnostic data to identify root causes and drive timely resolutions. • Cross-functional collaboration: work closely with customer support, sales teams, product management, and engineering teams to resolve customer issues, improve product quality, and ensure seamless integration across components. • Optimization and profiling: use profiling tools to optimize code performance. • Test and maintain code quality: write unit and integration tests, adhering to consistent coding styles and architectural guidelines.

• Interpret and analyze vulnerability results from tools such as Tenable Nessus to assess risk, identify remediation paths, and drive POA&Ms to closure. • Utilize deep technical skills to log into affected systems and directly address complex vulnerabilities across Red Hat Enterprise Linux and Windows Server workloads. • Coordinate closely with system owners, engineering teams, and cloud platform teams to implement mitigations with minimal turnaround time. • Apply strong understanding of cloud security best practices across AWS and Azure environments. • Use comprehensive knowledge of operating system internals to resolve non-standard or configuration-based vulnerabilities. • Develop, track, and validate remediation plans for findings that require configuration changes, service adjustments, or architectural modifications. • Monitor remediation progress, identify blockers, and ensure accurate and timely documentation in accordance with program requirements. • Provide technical support and troubleshooting related to vulnerability remediation activities. • Work with engineering staff to validate fixes, retest findings, and ensure vulnerabilities do not reoccur. • Participate in continuous improvement of vulnerability management processes, reporting, and operational readiness. • Work closely with the program’s Information System Security Officer (ISSO) to coordinate vulnerability remediation activities, POA&M management, and continuous monitoring. • Align vulnerability remediation efforts with RMF and ATO requirements in coordination with the ISSO. • Serve as a backup to the ISSO, providing continuity of security and compliance operations as needed. • Support preparation and updates of security documentation inputs, including POA&M updates and assessment artifacts, related to vulnerability findings.