• Support implementation and ongoing refinement of statewide operational systems and processes. • Coordinate cross-functional activities across program, finance, and support teams to ensure smooth execution of state priorities. • Translate leadership direction into structured operational plans with defined timelines and follow-up. • Maintain documentation systems, trackers, and shared resources to support consistent implementation. • Identify implementation risks and escalate concerns appropriately while recommending practical solutions. • Provide guidance to staff on operational procedures and internal processes. • Coordinate day-to-day execution of workforce initiatives, including apprenticeships, scholarships, and related pathways. • Exercise independent judgement to assess implementation issues, determine the most appropriate interpretation of policies, and develop tailored solutions or guidance to resolve challenges with minimal oversight. • Support participant onboarding, communications, and engagement processes. • Monitor participation and progress to ensure adherence to program requirements. • Maintain alignment between workforce activities and overall state priorities. • Manage data entry, reporting processes, and operational tracking systems. • Monitor documentation to ensure compliance with internal controls and program standards. • Support audit readiness and financial reconciliation processes in coordination with relevant teams. • Identify recurring issues in reporting or documentation and recommend improvements. • Contribute to process improvement efforts to enhance efficiency and consistency. • Maintain operational playbooks, guidance documents, and shared knowledge resources. • Provide onboarding support and informal guidance to new or less-experienced staff. • Support statewide special initiatives through coordination, documentation, and follow-up.

• Receive training and administer Louisiana State assessments to Southern University Laboratory School students • Attend/complete required online training sessions and/or Test Administrator meetings • Read the State and School Test Administration Manual and Test Administrator Directions • Travel to test sites within assigned route • Set up tables, chairs, and computer lab • Maintain and confirm that all equipment is up to date and in working order • Sign students into the test site • Read Test scripts and follow all Louisiana State Test Security policies and procedures • Actively monitor students while they are completing assessments • Provide and maintain a safe and orderly testing environment • Read/respond to various emails from Southern University Laboratory School within 24 hours • Read instructions to students/answer questions • Ensure test security according to guidelines provided during training

• Provide sales and administrative support to the KSA based sales team • Manage back-of-house functions and support the day-to-day operations of the KSA entity • Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses • Ensure an exceptional customer experience by maintaining high service standards across all touchpoints • Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment • Coordinate local and international shipments using the FedEx software manager • Act as the primary point of contact for the IT department regarding office-related IT issues • Assist with hotel and travel arrangements for the team as required • Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager • Support Dealers and Market Managers with project tracking and CRM activities

• Responsible for establishing and executing the high-level strategic direction of project controls including cost management, risk management, and schedule management. • Responsible for the project budget approval process. • Leads risk workshops with the project team to identify risks, establish likelihood/severity, mitigation actions and Owners. • Take the lead for project controls deliverables that require cross-functional input. • Motivate the team by providing clear direction and goals. • Assist with weekly team meetings to discuss progress on initiatives and to drive performance. • Lead the development and production of regular reporting. • Prepares documentation for project gateway and approval processes. • Develop overall guidelines for project level chartering and partnering. • Review the Project Master Schedule for sequencing, interface milestones, and critical path elements (developed by others). • Develop and recommend the project budget, cash flow and financial plan. • Oversee and lead the risk management process for the project. • Develop the work plan that forms the Project Execution Plan (PEP) for the project. • Review, critique and submit for approval the Project implementation plans as developed by the project supporting PMCM teams. • Manage Project Estimating and life cycle (total cost of ownership) asset costing, including contingency methodology and estimate evolution through the project lifecycle. • Develop and submit for approval change management and impact mitigation strategies throughout the life of the project. • Develop the set of controls to assure team performance against the Project baseline metrics. • Develop protocols and guidelines for Diversity Compliance, Monitoring, and Reporting. • Establish the metrics and basis for progress reporting against the Project, Projects, and Contracts. Reporting shall include Performance Measurement, Forecasting, Trending, Issues, Actions, Progress, and Overall Status. • Develop project guidelines and protocols for cost reduction initiatives. • Review project level cost reduction recommendations. • Review project level diversity recommendations. • Review construction progress and approve recovery plans. • Review the claims resolutions recommendations. • Collaborate with appropriate internal and external stakeholders to achieve consent. • Establishes ongoing risk process and coordinates regular Monte Carlo analyses. • Consider expansion of deliverables to ensure more robust business cases/estimates/schedules are developed. • Consider the development of an end-to-end process that captures the project controls information from intake through to closeout. Including incorporating a feedback loop for intake/cost/scheduling closeout information. • Consider the integration of intake/cost/scheduling reporting to provide a holistic approach to project controls. • Leads the Project Controls Team and ensures deliverables with quality control and assurance.